Customers consistently praise Barkbus for its convenient mobile service, punctual arrivals, and gentle handling of pets, including those with special needs or anxiety. Reviewers highlight the professional quality of grooming and the ease of scheduling appointments directly at their homes. The primary criticism involves high pricing compared to other mobile providers and isolated incidents of poor communication, such as late arrivals or appointment cancellations.
Google rating: 4.9 out of 5 from 139 reviews (96% five-star).
Reviews on this page: 139 Google reviews (127 with written comments, 71 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 4, 2026.
Service: Mobile Dog Groomer serving Los Angeles, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
139 reviews on Google
5★134
4★2
3★0
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
JV
Julie VelezLocal Guide · 13 reviews
★★★★★
Very happy and satisfied with their services and takes great care and mindful of Casey's allergy needs 🐾❤️🐾
Response from the owner · 2 weeks ago
Thank you so much! 🐾❤️ We’re glad our team took Casey’s allergy needs into account and made sure she was well cared for throughout her spa day. It means a lot to know you’re happy with the care she received! We can’t wait to see you and Casey again soon. 🐶💕
Barkbus Made Our First Mobile Grooming Experience Very Easy, Welcoming & Wonderful! Our Groomer Jackie Was So Sweet And Did An Amazing Job With Our Shedding Shepsky! We Highly Recommend!!!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you for sharing your first Barkbus experience with us! 💙 We’re so glad Jackie made you and your Shepsky feel comfortable and took such great care of all that shedding! 🐾✨ We really appreciate the recommendation and hope to see you both again soon!
I have an almost 2 year old dachshund and it was about time he got his first groom. I heard good things about barkbus and decided to give it a try. I inquired about services and got a call right away. Lala reached out and answered all the questions I had and she was able to have a groomer come out on the next day I had available.
Samuel was the groomer and he was great. My Fred is a puppy still and is very nervous with baths and new people but Samuel made him feel safe and he also put my mind at ease by sending progress pictures.
I will definitely be using barkbus for the next service Fred needs!
Price assessment: Great price
Response from the owner · a month ago
Thank you so much for sharing this! 💙 We’re so happy to hear Fred had such a positive first grooming experience with Barkbus! 🐾 We know a first groom can feel like a big step, especially for a nervous pup, so it means so much to hear that Samuel helped Fred feel safe and comfortable while also keeping you at ease with those progress pictures. 🥹✨
We’re also so glad Lala was able to answer your questions and help get everything arranged for Fred’s spaw day! We can’t wait to see Fred again for his next groom! 🛁💙
This was Annie’s first experience with a pro groomer and she was so happy and beautiful after her treatment!🤩
Price assessment: Reasonable price
Response from the owner · a month ago
Hi Dominique! Thank you so much for the wonderful feedback! We're so happy to hear your first Barkbus experience was a great one, and that we made both you and your pup feel happy and cared for. We’re all about hassle-free, loving care, and it means everything to know we delivered that for you. We can’t wait to pamper your pup again soon! 🐾💙
It is an awesome service thank you for your patience and for grooming him so gorgeous
Price assessment: Great price
Response from the owner · Edited 6 months ago
Thank you, Ruben! We’re so glad you love the service and that your pup is looking extra gorgeous! We appreciate your trust and can’t wait to see you both again soon!
I love that your people are super dog friendly. Angel loved Breona and had a wonderful bath day 👍
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much for the 5-star review! 💙 We're thrilled to hear Angel had a wonderful spaw day and enjoyed spending time with Breona. We truly appreciate you taking the time to share your experience with us! 🐶✨
alex was great thank u! customer service was great and bath was awesome 💯
Response from the owner · 3 months ago
Thank you, Tiffani! We're thrilled to hear Alex took great care of your pup and that you had a fantastic experience from start to finish. We'll be sure to share your kind words with Alex. See you at the next spa day!
Samuel was terrific. Not only made a 16-year-old look like a youngster again , he was gentle and kind and the shy, blind, half-deaf dog had a great and relaxing time.
Response from the owner · 3 months ago
Thank you for your kind words! We're thrilled Samuel helped your sweet senior pup look and feel like a youngster again. It means the world to know he made the experience gentle, relaxing, and stress-free. See you both next time!
She was very professional and pet friendly which was most important, the pups look and smell wonderful
Thank you
Response from the owner · 4 months ago
Thank you for your kind review! We're so happy to hear your pups had a wonderful grooming experience. It's great to know they came back looking and smelling their best! We appreciate your support and look forward to seeing them again soon!