Barkbus Mobile Dog Grooming

A Routine Grooming Appointment Ended in an Emergency Vet Visit I rarely leave negative reviews, but I feel compelled to share this experience in hopes of preventing another pet owner from going through what we have. Immediately following a grooming appointment, our senior dog was having difficulty opening his right eye. He was squinting, tearing excessively, and eventually developed discharge. We ended up having to take him to an emergency veterinarian that evening, where we learned he had an injury to the surface of his eye consistent with trauma sustained during his grooming appointment. He is now on antibiotics and pain medication and will require another veterinary appointment to make sure his eye is healing properly. What should have been a routine grooming appointment turned into an incredibly painful and traumatic experience for an elderly dog. It is heartbreaking to watch your pet suffer, especially when you trusted someone else to care for him. Beyond the injury itself, I am extremely disappointed in how the situation was handled. Accidents can happen, but how a business responds when something goes wrong says a lot about the level of care and accountability you can expect. I’m sharing this because no pet owner should have to experience the heartbreak of watching their dog suffer after trusting someone with their care. Our pets cannot speak for themselves, so it is our responsibility to advocate for them. I sincerely hope this serves as a warning to other pet owners and a wake-up call to this business. An injury like this is serious, and the lack of accountability only makes an already upsetting situation worse. Our pets deserve to be treated with care, compassion, and respect. Unfortunately, that was not our experience, and I would not feel comfortable trusting this business with my pets.

My groomer was great but that doesn’t really have a lot to do with the company. 1 star because they blew up my phone the next day with 10 or so text messages mostly asking me to sign up for more services and even sent me a creepy AI slop photo of my dog. Use another service.

We have had wonderful experiences with Barkbus! Erica always does a fantastic job with Penny’s grooming. I know that my precious little one is in good hands when I book with Barkbus. I don’t have to drive, drop her off, have her waiting in a kennel while listening to other dogs barking and crying. The whole Spa Day is fantastic and stress free!

• Price assessment: Reasonable price

I'm a sucker who paid $80 for a 5 minute service (nail trimming, teeth brushing, and ear cleaning). No exaggerating, it didn't take more than five minutes before I was texted to come back to the van. I was shocked at the time spent on my dog. I was then asked to tip because the groomers only take home $25 an hour. It's an insane price point for the time spent. Groomers should make commission on their services and not have to ask for tips to survive. I would not recommend this service. I would however recommend getting your own nail grinder for $40 and learning to trim your pups nails yourself- because $80 + tip for a five minute service is insane!

• Price assessment: Overpriced

Auntie Kira is the greatest. Layla just love her

• Price assessment: Reasonable price

Worst customer service and not worth it. Do not get this service

• Price assessment: Overpriced

I was driving down the PCH and whoever was driving this van today cut me off almost causing a collision and then moments later did the same thing to another vehicle.

Absolutely HORRIBLE experience. I am beyond angry and disgusted with how careless and unprofessional this groomer was with my dog. I trusted them to safely groom and care for my dog, and he came back with a CUT on his paw. That is completely unacceptable. There is no excuse for being this careless when you are handling someone’s pet. These animals are family, not objects you can rush through without paying attention. The lack of professionalism and concern was shocking. I should never have to worry about my dog getting injured during a basic grooming appointment. I trusted them with his safety, and that trust was completely broken. I will NEVER bring my dog back here. If you care about how your dog is handled, I would seriously think twice before leaving your pet in their care.

Mollie was wondering and so sweet to our doggies! They look great.👏🏼👏🏼👏🏼🐶🐶

Can’t say enough great things about Barkbus!! We’ve been using their services for 5 years. They have the best groomers and communication is so easy via texting. Every groomer we’ve had has been friendly and you can tell they love their jobs. My boys love Gabby. Every other week when she comes they greet her with a toy in their mouth then roll over for belly rubs!! Thanks for taking such good care of my boys