Kari PoleLocal Guide · 23 reviewsTotal number of Google reviews Kari has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly, responsive, and my carpets look brand new!
Barnes and Young Carpet Cleaning
5.0 ★★★★★ 320 Google reviews · 24 photos
98%five-star reviews
48%reviews answered by the owner
Nov 2026latest review
Barnes and Young Carpet Cleaning at a glance
Google reviewers rate this Philadelphia carpet cleaning service 5 out of 5 based on 320 reviews. Customers frequently praise the company for punctual arrivals, clear communication, fair pricing, and the ability to restore old or stained carpets and furniture to a fresh appearance. The owner responds to roughly half of all reviews. However, one low-star complaint alleges that the service caused new staining and left a strong odor on area rugs, indicating potential issues with specific cleaning outcomes.
- Google rating: 5.0 out of 5 from 320 reviews (98% five-star).
- Reviews on this page: 320 Google reviews (264 with written comments, 8 with photos).
- Owner responses: the business replied to 48% of reviews.
- Most recent review: November 5, 2026.
- Service: Carpet Cleaning serving Philadelphia, Pennsylvania.
Data from Google, last updated November 9, 2026.
Star ratings
320 Google reviews we collected
- 5 stars31398%
- 4 stars52%
- 3 stars00%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 264 written reviews
- Praise53699%
- Complaints31%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude14026%
- Speed & response11922%
- Quality & results11722%
- Would recommend8215%
- Price & value5711%
- Communication132%
- Honesty & trust112%
What customers talk about
We read 264 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly, responsive, and my carpets look brand new!”
“I called on a Monday to get my large sectional sofa cleaned, they gave me a quote on the spot and showed up right on time the next morning.”
“Did a great job and even went the extra mile to satisfy my request”
“I will definitely use them again and recommend them to neighbors, family and friends.”
“You were timely, friendly, professional and the pricing was fair.”
“They were kind, the communication was clear, and they did an excellent job removing about 5 years worth of stubborn stains.”
“The carpet in my home hasn’t been cleaned in a long time and honestly I was ready to get rid of it.”
People customers mention
- Job 3 reviews
- Kareem 3 reviews
- Instagram 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 320 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
jasmin tucker3 reviewsTotal number of Google reviews jasmin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional , friendly , and precise on getting the job done, will be using services again!
- Price assessment: Reasonable price
- Price: $150–200
Samirah Selby2 reviewsTotal number of Google reviews Samirah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe carpet in my home hasn’t been cleaned in a long time and honestly I was ready to get rid of it. But after receiving service from Barnes & Young I won’t have to do that. They’ve really brought my carpet back to life. It feels very refreshing to walk into my home now. The carpet looks good, and it even smells better in my home. I’m very pleased with the job that they did.
- Price assessment: Great price
Caleila Burrell2 reviewsTotal number of Google reviews Caleila has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese young men were on time. Got straight to work and basically turned 6 year old couches into a brand new set! They look and smell great!
- Price assessment: Reasonable price
- Price: $150–200
Wynell Imaralu2 reviewsTotal number of Google reviews Wynell has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI enjoyed the client to provider experience. Did a great job and even went the extra mile to satisfy my request Courtesy, respectful of my home and appreciative that I chose them to do the work. I intend to use the company for other services a soon as my budget allows. Lol Hurairah Imaralu
- Price assessment: Reasonable price
- Price: $350–400
NOAH THOMAS1 reviewTotal number of Google reviews NOAH has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI couldn't be happier with the work done by Barnes & Young Carpet. From the initial quote to the finished, he was professional, transparent on pricing, and paid close attention to detail. They matched the hallway seams perfectly. I will definitely use them again and recommend them to neighbors, family and friends.
- Price assessment: Great price
Alan Wilkis5 reviewsTotal number of Google reviews Alan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic. I called on a Monday to get my large sectional sofa cleaned, they gave me a quote on the spot and showed up right on time the next morning. They were kind, the communication was clear, and they did an excellent job removing about 5 years worth of stubborn stains. Will definitely hire them again!
Steve Galen3 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing!! You did a terrific job especially on the basement stairs and the really stained area at the bottom of the basement stairs. You were timely, friendly, professional and the pricing was fair. Thank you and we look forward to working with you again.
- Price assessment: Reasonable price
- Price: $300–350
Brooke S5 reviewsTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSo impressed with how clean our old sectional and armchair are now! They absolutely went above and beyond!
- Price assessment: Great price
- Price: $250–300
Mahendran SundarrajLocal Guide · 10 reviewsTotal number of Google reviews Mahendran has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI got a satisfied service from Barnes and Young carpet cleaning.
- Price assessment: Reasonable price
- Price: $150–200
Business details
- Phone: (215) 398-1044
- Website: barnesandyoung.com
- Service area: Philadelphia, PA