Bay Property Management Group Austin

Our experience with Elizabeth Sanchez as a property manager has been positive. She has an attentive, kind, professional, and respectful attitude. Elizabeth respond promptly to any questions or requests and ensure that everything is handled efficiently and transparently. Attention to detail and willingness to resolve situations make the rental process smooth and worry-free.

I’ve had a great experience with Hugo B. as my property manager! He is prompt and attentive when it comes to addressing repairs and maintenance, which gives me peace of mind knowing that concerns are taken seriously and handled in a timely manner. He is also incredibly patient, kind, and understanding, making communication easy and pleasant. I truly appreciate his professionalism, responsiveness, and genuine care. If I could give him more than five stars, I would!

Bay Management Group Austin has been an outstanding property management company to work with. Their team is professional, responsive, and proactive in handling every aspect of property management. Communication is clear, maintenance issues are addressed promptly, and they genuinely care about protecting owners' investments while providing excellent tenant service. I highly recommend Bay Management Group Austin to any property owner looking for a reliable and knowledgeable management partner.

Big shout out to Destiny in helping us through the process of our rental home. Loved the prompt communication with her in answering all of our question. She made the process super easy. 🙌

My experience with Bay Property Management Group Austin has been extremely disappointing. I’ve dealt with serious maintenance issues that went unresolved for months, repeated follow-ups, multiple management changes, poor communication, and significant disruption to my work and daily life. I understand that some major repair decisions ultimately rest with the property owner. However, BMG is responsible for managing the property, communicating the severity and history of these issues to the owner, and consistently following through on behalf of the tenant. Somewhere in that process, it has repeatedly failed. While many repairs are finally being completed, that does not erase the months these issues were allowed to continue or restore my confidence in the management of the property. The major exception is Juan on the maintenance team. He has been absolutely amazing, professional, responsive, hardworking, and genuinely cares about getting things done right. He deserves all the recognition.

Choosing this property management company was the absolute worst financial and personal decision I have ever made. If you like losing money, losing sleep at night, and having your property ruined, then go ahead and choose them. As a landlord, I trusted them to protect my investment. Instead, their complete negligence has resulted in irreparable damage to my home and severe loss in revenue.

I’ve had great experiences with this group. Elizabeth Sanchez has been very helpful. Quick and responsive to questions and tickets. Lalo came to repair a leak and did an excellent job! He was super quick and very thorough. He made sure to explain what the issue was and how he resolved it. Thank you!

Elizabeth Sanchez is the best property manager we've ever worked with. She manages our two Austin properties and has been an absolute pleasure to work with from the beginning. She's responsive, thoughtful and thorough -- the consummate professional. Five stars!

Elizabeth Sanchez, my property manager is very prompt with her responses to emails, and scheduling work orders. She was always available with property issues, handled with vendors effectively.

Amazing place but one person that was top notch was McKenzie. McKenzie has probably been one of the biggest helps through my whole moving process from a whole other city. She was helpful and very thorough with all my questions and check on everything quite often to make sure I fell welcome in a new city.