Teresa Adkins5 reviews
They stopped taking the nextcare plan so the visit was ridiculously expensive! If I wasnt so sick I would have gone to another clinic.
Review from Google · view on Google
Baylor Scott & White Urgent Care+ Abilene (Highway 351)
Baylor Scott & White Urgent Care+ Abilene (Highway 351) at a glance
Google reviewers rate this urgent care center 4.5 out of 5 based on 1233 reviews, frequently praising quick service, professional staff, and efficient handling of minor emergencies like DOT exams. Common complaints involve high costs after insurance changes, limited diagnostic testing for specific injuries, and difficulties with the billing department regarding refunds.
- Google rating: 4.5 out of 5 from 1,233 reviews (79% five-star).
- Reviews on this page: 1,233 Google reviews (706 with written comments, 7 with photos).
- Owner responses: the business replied to 68% of reviews.
- Most recent review: October 25, 2026.
- Service: Breastfeeding Support Service serving Abilene, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.5
★★★★★1,233 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Carol McCutchen2 reviews
Always very professional. Had appointment yesterday and was seen quickly. Dr was thorough and we were in-out in less than 1 hour.
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Amparo Hooper10 reviews
Had🤢 🤕 food poisoning and was able to get in and out pretty quick. Front staff was very nice and courteous. Everyone was excellent! Will not go anywhere else,cleaner than other places. Would recommend to everyone. Fast,friendly and convenient. are professional and friendly.
Response from the owner · 4 years ago
Thank You for this 5 star positive review, we are so happy you had a great experience with us. We hope to see in the future, have a great day. Kind Regards, Diana H. Clinic Manager
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deaniebug123 reviews
Quick, courteous and amazing! My NP was so sweet and she cared!
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Scott1 review
Emily Young is my favorite. No nonsense direct approach and she LISTENS to me. Every medical professional could take a lesson from her etiquette. She is thorough and quick!! 11/10 stars if i could!
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Heather GuthrieLocal Guide · 22 reviews
I was very pleased with the attention and care I received yesterday.
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Cynthia Stidham3 reviews
Service is very prompt and thestaff are excellent.
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Kristel Gorham4 reviews
Staff were professional and extremely courteous
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Jeff Ziehr2 reviews
Good experience
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Bbufkinator10 reviews
I went in with sudden lower back pain and I got sent home with meds and a couple prescriptions. Felt better within a day! They were super helpful and good to me.
Review from Google · view on Google
Baylor Scott & White Urgent Care+ Abilene (Highway 351) on Google Maps →
Business details
- Address: 1634 TX-351, Abilene, TX 79601
- Phone: (325) 676-1100
- Website: bswhealth.com
- Service area: Abilene, TX