Customers frequently praise the extensive variety of plants, healthy inventory, and helpful staff at this Milwaukee garden center. Positive reviews highlight fair pricing and the availability of unique species not found in large box stores. However, recurring complaints in low-star reviews focus on plants arriving with pests like spider mites or mealy bugs, as well as instances of unresponsive or rude customer service when addressing product issues.
Google rating: 4.7 out of 5 from 224 reviews (86% five-star).
Reviews on this page: 224 Google reviews (152 with written comments, 21 with photos).
Owner responses: the business replied to 4% of reviews.
Most recent review: August 23, 2026.
Service: Nursery serving Milwaukee, Wisconsin.
Data from Google, last updated November 3, 2026.
Star ratings
224 Google reviews we collected
4.7of 5
5 stars19286%
4 stars188%
3 stars42%
2 stars42%
1 star63%
Praise vs complaints
Phrases our text analysis found in 152 written reviews
93%praise
Praise12293%
Complaints97%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6348%
Price & value4031%
Would recommend108%
Speed & response86%
Quality & results65%
Communication22%
Honesty & trust22%
What customers talk about
We read 152 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jocelyn, the incredibly helpful associate I spoke with, recommended several alternatives and even introduced me to what may be my new favorite plant—I…”
“I would shop here if the sales people were not so rude and discourteous.”
“Quality plants, great variety, very fair pricing, wonderful staff.”
“According to mom, they can be a bit pricey, but their flower & plant selections are beautiful.”
“Highly recommend and such an asset to have in the north shore area!”
“Definitely my favorite garden center within an hour of Milwaukee!”
“It’s my favorite place to shop, and the staff is absolutely top-notch.”
“…hing I could possibly need in stock, but this time they were out and explained that the plant has become increasingly difficult to source.…”
“I was genuinely thrilled that a business would take the time and consideration to bring in a plant based on a brief five-minute conversation.”
praise complaint · found by our text analysis, Google review wording unchanged.
Check your plants and quarantine if you’re buying houseplants. Most of the plants I purchased have had either spider mites or mealy bugs. Some herbs I bought had aphids. Pests and plants go hand in hand, I get it, but this is crazy.
Response from the owner · 3 weeks ago
At Bayside Garden Center, we take plant health very seriously. Our plants are routinely monitored, inspected, and treated as needed to prevent and control pest issues.
While pests can occur when working with live plants, we strive to provide our customers with healthy, pest-free plants.
We encourage customers to contact our management team whenever a concern arises so we have the opportunity to investigate and address any issues promptly.
Customer satisfaction and providing healthy, quality plants remain top priorities at Bayside Garden Center. We welcome the opportunity to discuss your concerns directly and hope to continue earning your trust and business.
D
Drake FriesenLocal Guide · 1,804 reviewsiTotal number of Google reviews Drake has written across all businesses on Google Maps, not just this one.
Selections are amazing. So many varieties. They aren't cramped either. Easy viewing. The flowers last! So healthy & beautiful! The people there are very nice. Very helpful. It feels good going there knowing I will get good service. And my flowers are top notch!
J
Joseph CassidyLocal Guide · 32 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
It’s my favorite place to shop, and the staff is absolutely top-notch.
I’ve been searching for Wintercreeper vine, and Bayside is always my first stop. They usually have everything I could possibly need in stock, but this time they were out and explained that the plant has become increasingly difficult to source.
Jocelyn, the incredibly helpful associate I spoke with, recommended several alternatives and even introduced me to what may be my new favorite plant—I didn’t even know climbing hydrangeas existed! I left with an alternative and was completely satisfied.
A few weeks later, I stopped in again and figured I’d ask about the Wintercreeper. I happened to speak with Jocelyn once more, and she told me they had actually ordered some after our previous conversation. I was genuinely thrilled that a business would take the time and consideration to bring in a plant based on a brief five-minute conversation.
Great job, Bayside, and a special thank you to Jocelyn for the exceptional customer service!
S
Susan McpeekLocal Guide · 63 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Huge selection, great prices, healthy plants, friendly staff... every time I go to another plant store I leave thinking about how I should have just drove to Bayside instead! Highly recommended.
S
Scott HLocal Guide · 110 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
We drove all the way from Chicago to Bayside (and back) just to visit this garden center again. It’s not the largest garden center, but they have a wide assortment of plants I have never seen anywhere else. The staff has a passion and excitement for what they do that just makes you feel good. We will be back for sure.
D
D RyanLocal Guide · 64 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Absolutely love this place! They have a huge selection of plants, lots of which you can never find in any big box stores and I always have to order online. Every plant I’ve purchased from here has absolutely thrived, never has any pests and always repot nicely. The team that works here are also incredibly helpful and kind. Definitely my favorite garden center within an hour of Milwaukee!
