House cleaning service · Amsterdam, NY · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%83+21.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#90 of 235 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 62%
5.0★★★★★86 Google reviews · 17 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that BD Homes Cleaning offers thorough deep cleans, move-in and move-out services, and recurring maintenance with punctual, professional staff who communicate effectively. Reviewers highlight the company's flexibility, responsive scheduling, and user-friendly payment portal. One low-star review noted a lack of thoroughness during an incident involving a trapped pet, though the business subsequently issued a refund to resolve the complaint.
Google rating: 5.0 out of 5 from 86 reviews (99% five-star).
Reviews on this page: 86 Google reviews (78 with written comments, 2 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 22, 2026.
Service: House Cleaning Service serving Amsterdam, New York.
Data from Google, last updated October 26, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
BD Homes CleaningHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BD Homes Cleaning: 95/100 on this factor. Category median: 92.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BD Homes Cleaning: 83/100 on this factor. Category median: 91.A
83
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BD Homes Cleaning: 99/100 on this factor. Category median: 96.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BD Homes Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BD Homes Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
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Bar = this company · dark tick = category median.
Star ratings
86 Google reviews we collected
5.0of 5
5 stars8599%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 78 written reviews
98%praise
Praise17398%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price133%
Reasonable133%
Overpriced00%
Not sure133%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4123%
Would recommend3922%
Staff & attitude3822%
Speed & response3017%
Honesty & trust137%
Communication85%
Price & value74%
What customers talk about
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are professional, punctual, and incredibly thorough.”
“I happily recommend this company with no reservations.”
“Original review: I DO NOT recommend.”
“Thorough cleaning, attentive communication, and all around great to work with.”
“…le of items to Anna and Chris' attention, and those items have been immediately addressed and followed up on.…”
“Their team is reliable, thorough, and absolutely worth it.”
“…ris' attention, and those items have been immediately addressed and followed up on.…”
“it's way more affordable, and someone always shows up to clean.”
People customers mention
Anna18 reviews
Chris14 reviews
Ana3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired BD Homes Cleaning for 4 kinds of job. Pick one to see what they paid and said.
Jennifer4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
BD Homes Cleaning has been great to work with. Our house has never been so clean!
They have been flexible and quick to respond.
JanLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
So thankful to have found BD Home Cleaning. Their staff worked nonstop for several hours. Our home hasn’t looked this clean in a long time. They are truly amazing and extremely professional.
Great price
AnthonyLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent service. They did a home, clean out upon the sale of my house. I couldn’t be happier.
Meghan7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I injured my back recently and was facing a steady decrease in the cleanliness level at home. Was beyond impressed by the deep clean I received. I thought my tub was just old and would always be a little off colored, but Ana made it sparkly white again! Would absolutely hire again, even when not out of commission with my back.
Lisa6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I highly recommend this house cleaning company! They are professional, punctual, and incredibly thorough. They paid attention to every detail, leaving my home spotless and fresh.
Addie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
BD Homes does a great job! Thorough cleaning, attentive communication, and all around great to work with. Highly recommend!
So thankful to have found BD Home Cleaning. Their staff worked nonstop for several hours. Our home hasn’t looked this clean in a long time. They are truly amazing and extremely professional.
Price assessment: Great price
Response from the owner · 2 weeks ago
Thanks so much for your kind words Janice! We’re incredibly grateful for your trust and we’re looking forward to a long and successful cleaning relationship!
Anthony LinskLocal Guide · 22 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
I injured my back recently and was facing a steady decrease in the cleanliness level at home. Was beyond impressed by the deep clean I received. I thought my tub was just old and would always be a little off colored, but Ana made it sparkly white again! Would absolutely hire again, even when not out of commission with my back.
Response from the owner · 4 months ago
Thanks so much for the kind review and for sharing your experience Meghan! We’re super happy that your cleaning was such a big help!
Lisa Tilley6 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
I highly recommend this house cleaning company! They are professional, punctual, and incredibly thorough. They paid attention to every detail, leaving my home spotless and fresh.
Response from the owner · 4 months ago
Thanks so much for your trust in us and we’re looking forward to a long and successful cleaning relationship!
Addie Webb5 reviewsiTotal number of Google reviews Addie has written across all businesses on Google Maps, not just this one.
We have been customers for a year now. We have used BD cleaning for moving in Apartments, Moving out of both a house and Apt, and have also hired them to clean our home before we moved in. This move in included cleaning up after redoing floors, construction mess and dust from painting, wall papering, and the sanding of walls in several rooms. They did a phenomenal job!
We are at a year and I want to say that the cleaning has only improved instead of slacking off like many services do for long term customers. Recently, Jasmine started cleaning our home solo. When she leaves it looks as if a whole cleaning crew has been here! She is a one woman cleaning team! She is not in a hurry and wants to make sure that the job is complete. I work from home, and went to put a glass in the kitchen while she was here, and came upon her scrubbing one of the kitchen cabinets! That is thorough cleaning!
Now, nothing is perfect 100% of the time. I have been extremely impressed when I have brought a couple of items to Anna and Chris' attention, and those items have been immediately addressed and followed up on. Customer satisfaction is their priority and that is very much appreciated.
I have recommended BD to several friends who have been equally impressed and satisfied. I highly recommend BD Homes Cleaning. You will not be sorry!
Response from the owner · a year ago
This is an incredible review Harry and we’ve enjoyed working with you!
Lua Buchanan3 reviewsiTotal number of Google reviews Lua has written across all businesses on Google Maps, not just this one.
We just had our home deep cleaned by Anna and Chris’s team, and I couldn’t be happier with the results. From the moment they arrived, their crew was professional, efficient, and so detail oriented. Every single room feels fresh and sparkling. They went above and beyond, tackling all the little corners and hidden spots that usually get overlooked.
The house not only looks sparkling, it smells fresh too. There is no harsh chemical scent, just clean and inviting. The baseboards and tricky spots like under furniture got special attention. It is clear that Anna and Chris run a business that values quality and takes real pride in their work.
If you are thinking about booking a deep clean, do not hesitate. Their team is reliable, thorough, and absolutely worth it. I highly recommend them!
Response from the owner · a year ago
Thanks so much for trusting us with your home Lua!
Theresa Connors16 reviewsiTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.