Google reviewers rate BD Kitchen & Basement Remodel five stars based on forty-two reviews, with the owner responding to every comment. Customers frequently cite detailed quotes, clear communication, and punctual scheduling for kitchen and basement projects. Recurring themes include the company's attention to moisture issues, structural modifications, and organized site management. No common criticisms appear in the provided excerpts, which consistently highlight accurate pricing and thorough initial consultations.
Google rating: 5.0 out of 5 from 42 reviews (100% five-star).
Reviews on this page: 42 Google reviews (42 with written comments).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
M
Marisaa2 reviews
★★★★★
The quote was the most detailed of the lot and it was the only one that listed what was not included. that mattered later. bd kitchen & basement remodel worked through the kitchen in stages so we always had a sink and a way to cook. a few surprises came up behind the cabinets, old plumbing mostly, and they showed us before deciding anything. the cost changes were written down each time and never appeared as a surprise at the end. the finish work is where you can tell, the panels line up and the toe kicks are scribed to the floor. the same two people were here from start to finish and that made everything simpler. nothing was left for us to sort out afterwards. we have used it hard since and nothing has moved.
Response from the owner · 4 days ago
We really appreciate your positive feedback and encouragement.
The basement leak had become something I was tired of chasing. these people found the drain under the stoop had been buried when the walk was poured, dug it out and re-piped it to daylight. dry through the worst of the spring. no upselling into a full waterproofing system I didn't need, and the price matched the quote.
Response from the owner · 4 days ago
Thanks for sharing your positive thoughts with us.
I have been through a remodel before and it went badly, so I came into this expecting the worst. The difference showed up in the first week. BD sent somebody who spent a few hours going through the whole scope with me line by line, and I could see where the money was going before signing anything. Nothing got started until the cabinets were actually in the warehouse, so we weren't living around a gutted kitchen waiting on a delivery. When the countertop template came back wrong it got remade without a conversation about who was at fault. The schedule slipped at the end and they told me before I asked. Kitchen works, the drawers are where I want them, and the basement stair got fixed while they were at it because that was easier than explaining why they wouldn't.
Price assessment: Great price
Response from the owner · 4 days ago
Your supportive feedback means so much to our team.
I had a wall I wanted opened between the kitchen and the dining room and no idea whether it could go. They spent about half a day looking at the framing before giving me an answer, and the answer was yes with a beam. No guessing, no dramatic warnings. The work was clean, the ceiling line is straight, and you can't tell there was ever a wall there. BD Kitchen & Basement Remodel handled the permit end of it too.
Price assessment: Great price
Response from the owner · a month ago
We truly appreciate your positive feedback and generosity.
Did a basement remodel with them and it went well. The first visit they measured everything and gave us a clear plan. Work was clean and the space looks great now, we actually use it. New flooring and a half bath down there. The final result is what sold me, feels like a whole extra floor of the house now.
Response from the owner · a month ago
We appreciate you taking the moment to leave such positive words.
They listened way more than they talked during the walk through, which was a nice change after the other contractors we met with. Kitchen ended up better than what we had in our heads going in.
Response from the owner · 2 months ago
Thank you for the lovely review and continued support.
Started figuring out remodeling our kitchen back in early spring and got quotes from four different companies. BD was not the cheapest but they were the only ones who actually asked what we cooked, how we used the space, where we stored things. The owner came out himself, took measurements, sketched some rough ideas right there at the table. Took us a few weeks to decide and they never pressured us during that time, just answered questions when we had them. Once we signed, demo started about three weeks later which matched what they told us. The project ran around six weeks total. Communication was steady, I got texts when materials were delayed by a couple days and they adjusted the schedule accordingly. We had a friend in Forest Park who used them last year and that was part of why we reached out. The finished kitchen feels like it was always supposed to be that way, which I think is the point.
Response from the owner · 2 months ago
Your positive feedback is deeply appreciated and motivating.
Our kitchen had a weird load-bearing wall cutting the room in half and every contractor we talked to either refused to touch it or wanted to charge us a fortune without explaining why. BD ran us through what was actually involved, got the engineering done, and opened up the space without it turning into a months-long ordeal. The new layout finally makes sense and the support beam looks intentional.
BD Kitchen & Basement Remodel renovated our basement and it finally feels like space you’d choose to be in. The ceilings and lighting were the big wins for us because it doesn’t feel closed-in anymore, and the floors and walls all look like they belong together instead of “basement plus upgrades.” They also didn’t try to force some standard layout. We had a few must-haves and a few “nice if it fits,” and they helped shape the room around that without making it complicated. I spent a lot of time reading reviews in Oak Park and looking at project photos, and BD’s past work looked closest to the vibe we wanted. We’ve been using the space constantly since it wrapped up, which is kind of the point.
Response from the owner · 3 months ago
Thanks so much for the kind words and your continued support!
got our basement remodel wrapped up and it feels like we added a whole new level to the house. not just “finished” either, it’s comfortable and actually a place you want to hang out. the lighting plan made a big difference, and the little stuff like doors/trim lines up the way it should. pricing was clear enough that we weren’t guessing the whole time. I was comparing a bunch of remodelers around Oak Park and BD kept their answers straightforward, not salesy. when questions came up they didn’t disappear, just gave options and kept things moving. now the space finally works for us instead of being that weird leftover area.
Response from the owner · 3 months ago
Thank you for the fantastic feedback and kind recognition.