Robert Rinck2 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery responsive and professional, exceptional service.
BE Permanent Lighting
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%87+60.2Reliability 31%79+24.3Momentum penalty91−0.9Experts Score= 84Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 18 holiday lighting installationPosition by Experts Score among all companies we track in this category. · better than 24%
4.9 ★★★★★ 27 Google reviews · 10 photos
96%five-star reviews
4.79★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
BE Permanent Lighting at a glance
Google users rate BE Permanent Lighting 4.9 out of 5 based on 27 reviews, highlighting professional installation, responsive communication, and low-pressure sales. Customers frequently praise the ease of using the app, timely service, and clean workmanship, noting that staff explain features thoroughly. One reviewer mentioned a previous installer's language barrier and lack of skill, which the company resolved by correcting the installation. The owner has not replied to any reviews.
- Google rating: 4.9 out of 5 from 27 reviews (96% five-star).
- Reviews on this page: 27 Google reviews (25 with written comments, 2 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 12, 2026.
- Service: Holiday Lighting Installer serving St. Peters, Missouri.
Data from Google, last updated November 2, 2026.
Score profile vs other holiday lighting installation
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BE Permanent Lighting: 87/100 on this factor. Category median: 98.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BE Permanent Lighting: 79/100 on this factor. Category median: 98.B
79
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BE Permanent Lighting: 91/100 on this factor. Category median: 100.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
27 Google reviews we collected
- 5 stars2696%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star14%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
- Praise4396%
- Complaints24%
Topic share
How often each topic comes up in the written reviews
- Quality & results1329%
- Staff & attitude1022%
- Speed & response613%
- Would recommend613%
- Communication511%
- Price & value511%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very responsive and professional, exceptional service.”
“They are very professional and we are having so much fun with our new lights!”
“BE Permanent Lighting quickly responded to our inquiry, came and gave us a demonstration, explained payment options, no high pressure sales.”
“I would definitely recommend Busy Elves Bosso lighting system, it's all about SERVICE after the sale and they delivered!”
“Our salesman Dan explained the system to us and answered all of our questions and concerns during his visit.”
“Worth every penny!”
People customers mention
- Dan 3 reviews
- Elves 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Catherine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We are extremely happy with our permanent lights. BE Permanent Lighting quickly responded to our inquiry, came and gave us a demonstration, explained payment options, no high pressure sales. Lights were installed within a couple of weeks and they helped us download and learn to use the app. They are very…
Rob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Friendly professional installation and great customer service. Walked through the app and features prior to leaving.
DaveLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Excellent service, friendly staff, absolutely great product. We're getting lots of compliments on our lighting!!
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Love the lighting. So many different styles to pick from, my wife is always changing the coloring. Definitely recommend.
Wendell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
BE Permanent Lighting was great to work with. It is rare sometimes for things to go smoothly from start to finish but in this case it did. Both Dan our salesman and Dan our installer were professional and knowledgeable. Our salesman Dan explained the system to us and answered all of our questions and concerns during…
PaulLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Very easy company to deal with Dan did great representation. The installation was done very professionally and it's very neat no wires just a great job. Another Dan did the installation and he was very professional. We are both very happy with the outcome of the lights
Photos
Customer reviews
4.9 ★★★★★ 27 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Catherine Witt4 reviewsTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe are extremely happy with our permanent lights. BE Permanent Lighting quickly responded to our inquiry, came and gave us a demonstration, explained payment options, no high pressure sales. Lights were installed within a couple of weeks and they helped us download and learn to use the app. They are very professional and we are having so much fun with our new lights!
hollg meyer11 reviewsTotal number of Google reviews hollg has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience! Lights look amazing:)
Rob Meyer2 reviewsTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly professional installation and great customer service. Walked through the app and features prior to leaving.
Dave GreeneLocal Guide · 20 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service, friendly staff, absolutely great product. We're getting lots of compliments on our lighting!!
Ken Osmoe1 reviewTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove the lighting. So many different styles to pick from, my wife is always changing the coloring. Definitely recommend.
Wendell DePhillips2 reviewsTotal number of Google reviews Wendell has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBE Permanent Lighting was great to work with. It is rare sometimes for things to go smoothly from start to finish but in this case it did. Both Dan our salesman and Dan our installer were professional and knowledgeable. Our salesman Dan explained the system to us and answered all of our questions and concerns during his visit. Dan our installer was meticulous in his work and I am very pleased with his attention to detail in the install.
Paul McGrewLocal Guide · 25 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery easy company to deal with Dan did great representation. The installation was done very professionally and it's very neat no wires just a great job. Another Dan did the installation and he was very professional. We are both very happy with the outcome of the lights
Sharon Danhaus1 reviewTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDid a great job. Very easy to work with. The lights are fantastic! Would highly recommend their services.
Cathy SextonLocal Guide · 80 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys are wonderful, professional, and their product is top notch. Well worth the cost.
Business details
- Address: 107 N Service Rd, St Peters, MO 63376
- Phone: (636) 323-3048
- Website: busyelveslighting.com
- Service area: St. Peters, MO