Weir Do
Review from Google · view on GoogleFrancis manang very nice guy
Beach Front Property Management, Inc.
4.7 ★★★★★ 2,881 Google reviews · 24 photos
90%five-star reviews
88%reviews answered by the owner
Nov 2026latest review
Beach Front Property Management, Inc. at a glance
Google reviewers rate the company 4.7 out of 5 based on 2881 reviews, with the owner responding to 88 percent of comments. Positive feedback frequently highlights punctual maintenance services, efficient repairs, and responsive communication from property managers who assist with tours and resolve issues quickly. However, lower-rated reviews criticize the use of AI for apartment tours without human availability, delayed security deposit returns, and billing discrepancies that require legal intervention to resolve.
- Google rating: 4.7 out of 5 from 2,881 reviews (90% five-star).
- Reviews on this page: 2,881 Google reviews (2,715 with written comments, 55 with photos).
- Owner responses: the business replied to 88% of reviews.
- Most recent review: November 5, 2026.
- Service: Property Management Company serving Long Beach, California.
Data from Google, last updated November 5, 2026.
Star ratings
2,881 Google reviews we collected
- 5 stars2,58190%
- 4 stars783%
- 3 stars291%
- 2 stars120%
- 1 star1816%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
- Praise3,13095%
- Complaints1765%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1,31740%
- Speed & response72122%
- Quality & results55217%
- Communication2859%
- Would recommend2488%
- Honesty & trust1284%
- Price & value552%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Extremely satisfied with amount of effort and professionalism from Beach Front Property manager Aqulina Farias.”
“Yvette, the property manager, was rude, unprofessional, and made me feel completely disregarded.”
“Specially Ronald, he comes in, he's fast and efficient.”
“They don't maintain properties or keep them clean and are completely unresponsive.”
“Your work is appreciated so please keep up the great work!”
“…Property Management property, I can genuinely say this has been the worst property-management experience I have ever dealt with.…”
“She was highly professional, patient, answered all our questions thoroughly, and made the entire viewing process seamless.”
“Overall, this company demonstrated a lack of professionalism, poor communication, and disregard for tenant rights.”
“I would definitely recommend her services to anyone.”
“…418 S normandie has notado bien working, nevertheless I hace to give 5 Stars to Beach front for having Lourdes Fernández, José suchite and Delia Garc…”
“You can tell she genuinely cares about the residents and wants to make sure things are taken care of.”
“Despite that I sent them images of the check, they continued to lie and layer on fees lying that I had not paid rent.”
“Throughout my time renting from him, Martin has always been fair, highly communicative, and professional.”
“They overcharged me for my water and took over 2 months to even give me a response and another 2 months to even come to the property, only to tell me…”
People customers mention
- Fernandez 114 reviews
- Canil 86 reviews
- Fern 84 reviews
- Apartments 72 reviews
- Farias 71 reviews
- Cortez 65 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.7 ★★★★★ 2,881 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Arely Ariza1 reviewTotal number of Google reviews Arely has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAquiline Farias tuve un tour en elm vista
Mando J1 reviewTotal number of Google reviews Mando has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGracias aquelina. Farías por ayudarme con el proceso de mi aplicacion
Alicia Perez2 reviewsTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAquelina farias gracias por tan amable servicio
rosy p
Review from Google · view on GoogleAquelina Farías nos ayudó a llenar la aplicion gracias
Alex O4 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey use AI to organize apartment tours and no one is available to actually help. Wasted my lunch break trying to tour and had to leave because I was unable to get in touch with an actual person.
David SalazarLocal Guide · 12 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWOW! Extremely satisfied with amount of effort and professionalism from Beach Front Property manager Aqulina Farias. She was dedicated, focus, Professional and knowledgeable with helping me and my family find the perfect home for us. From start to finish she was able to answer all my questions, provide additional helpful information and provide details for the property. She was able to work around my schedule to show the apartment and benefits of the location. Great
Cecy RLocal Guide · 27 reviewsTotal number of Google reviews Cecy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI wanted to acknowledge Nora V. And the maintenance team. Specially Ronald, he comes in, he's fast and efficient. Your work is appreciated so please keep up the great work!
Wendy LiraLocal Guide · 20 reviewsTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI moved out on September 30, 2026, and as of October 28, I still have no resolution regarding my security deposit. California law generally requires landlords to return the deposit or provide an itemized statement of deductions within 21 days of move out. That deadline passed on October 21, and I’m still waiting for answers. It’s frustrating to have to chase down money that should have been addressed by now. The lack of resolution and communication has been disappointing. I have emailed, called and texted the property manager Kevin Zelaya and have not received an answers. I have also called the main office but all they do is transfer to random people that don’t answer the phone either. I hope management takes responsibility and resolves this matter promptly. I would caution future tenants to document everything, keep copies of all communications.
Savanna Swain Wilson6 reviewsTotal number of Google reviews Savanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis is specifically a maintenance review ; One thing I will say about beachfront is they have the absolute best maintenance crew. This time I want to shout out Francis Manalang for fixing my sink! He was so professional (Gave me advance noticed of his arrival) and friendly when he came to fix my sink and toilet; He also had me check everything before he left to make sure all was good. I really appreciated that!
Business details
- Address: 1212 Long Beach Blvd, Long Beach, CA 90813
- Phone: (562) 981-7777
- Website: bfpminc.com
- Service area: Long Beach, CA