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Beacon Hospice

4.9 ★★★★★ · 71 Google reviews · 7 photos
Hospice · Jackson, TN

Beacon Hospice at a glance

Google reviewers rate Beacon Hospice 4.9 out of 5 based on 71 reviews, with the owner responding to 96 percent of comments. Families frequently praise the staff for their compassionate communication, punctuality, and attentive care during end-of-life transitions, noting that nurses and aides provide significant support to both patients and relatives. One critic highlighted a failure in timely response during a patient's final moments, though the majority of feedback emphasizes the team's kindness and professionalism.

  • Google rating: 4.9 out of 5 from 71 reviews (97% five-star).
  • Reviews on this page: 71 Google reviews (61 with written comments, 2 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Pet Hospice serving Jackson, Tennessee.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.9
★★★★★
71 reviews on Google
5★69
4★0
3★1
2★0
1★1

Reviews from Google, shown as published (original wording, unedited).

Bill Kilpatrick2 reviews
★★★★★

We have met most of the employees in my opinion they are all great love the personal attention, the help rendered, and the smiles. They all love us and we love them.

Response from the owner · Edited 2 months ago

Thank you for your kind words, Bill. We appreciate your positive thoughts!

Review from Google · view on Google
Jim Wood8 reviews
★★★★★

Friendly caring folks, always smiling and cheerful.

Response from the owner · 2 months ago

We appreciate your wonderful review, Jim. Thank you for sharing your feedback!

Review from Google · view on Google
Wren Wann10 reviews
★★★★★

Brittany W. was the biggest help during my father's passing. She understood what it was like to lose your best friend and she was honest about what the process would look like. My Dad loved it when she stopped by and so did we. She was able to bring a little levity while we were grieving. I will forever be grateful for her expertise and empathy. She was even able to make to sure I got to TN from Colorado in time to say goodbye. Cannot say enough good things!

Response from the owner · 2 months ago

Thank you for your amazing feedback, Wren! We appreciate your positive thoughts.

Review from Google · view on Google
Anette1 review
★★★★★

Our family was very pleased with Beacon Hospice and especially our nurse Alicia. Mom had Alzheimer’s and she didn’t always take to new people but from the first visit with Alicia she loved her. I feel that Alicia loved her from the care she received and even the help, communication and support we as a family received. We are so thankful that God placed our mom in the care of Beacon and Alicia, may God continue to use this company and its people.

Response from the owner · 2 months ago

We are delighted to receive your positive feedback, Anette. Thank you for your fantastic review!

Review from Google · view on Google
Amanda Henry6 reviews
★★★★★

Dakota has been incredible since my mother has been placed on hospice. She’s been so sweet and understanding as we work to keep Mom comfortable. She and all of the staff have been very responsive to our calls and texts, and we are so grateful to have their help!

Response from the owner · 2 months ago

Thank you for your kind words and support, Amanda. We appreciate your feedback!

Review from Google · view on Google
Donna Morel1 review
★★★★★

A have had wonderful experience with Your service, All of your. caregivers take very good care of me. All that bothers me is my Medicare is solely with you and can't be used for other purposes! My workers are Sherika, Maggie, Catie, Coty, and Mark! They are great,

Response from the owner · 2 months ago

Thank you for your wonderful review, Donna! We appreciate your positive feedback.

Review from Google · view on Google
sylvia akins6 reviews
★★★★★

My mother received excellent care from this hospice team. The support and compassion was exceptional , enabling our family to be fully prepared when she passed. Thank you!!!

Response from the owner · 2 months ago

We appreciate your glowing feedback, Sylvia. Thank you for sharing your positive thoughts with us!

Review from Google · view on Google
Jessica foster1 review
★★★★★

Tracy F. Is the best of the best!! She is always so sweet to my sweet patient. Very helpful and cares about her job. We love our Tracy!!

Response from the owner · 2 months ago

We appreciate your kind words, Jessica, and are thrilled to receive your positive feedback. Thank you!

Review from Google · view on Google
Zondra Hennings1 review
★★★★★

I have worked with different Hospice companies and i have to say the nurse Catie Rogers is wonderful. The fact that she listens to her caregivers, shows compassion and concerns tops it all!!! People already have there opinion about Hospice care, but nurses like Catie make it much easier to manage knowing that your love one is transitioning to past away one day.

Response from the owner · 2 months ago

We appreciate your positive feedback, Zondra. Thank you for your fantastic review!

Review from Google · view on Google
Joel Bain1 review
★★★★★

I can’t say enough about Beacon Hospice! They have made it so easy to assist in the care of our hospice patients. Brittany goes above and beyond for her families to assist in any way possible! She’s the best!

Response from the owner · 2 months ago

Thank you for your wonderful feedback, Joel. We appreciate your thoughts!

Review from Google · view on Google

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