Customers rate the business 4.9 out of 5 based on 55 reviews, noting that the owner responds to 96% of feedback. Reviewers frequently praise the groomers for their punctuality, communication, and ability to handle anxious, elderly, or difficult pets with patience and gentleness. Services include baths, breed cuts, nail trims, and matting removal for both dogs and cats. One recurring criticism involves a lack of adherence to specific grooming instructions, where a cat was shaved without permission despite a request for a limited trim.
Google rating: 4.9 out of 5 from 55 reviews (98% five-star).
Reviews on this page: 55 Google reviews (49 with written comments, 22 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 29, 2026.
Service: Pet Sitter serving Riverside, California.
Data from Google, last updated November 11, 2026.
Star ratings
55 Google reviews we collected
4.9of 5
5 stars5498%
4 stars00%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 49 written reviews
98%praise
Praise6598%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2233%
Would recommend1320%
Quality & results1117%
Speed & response711%
Honesty & trust69%
Price & value58%
Communication23%
What customers talk about
We read 49 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Stephanie and all the groomers are always so kind and interested in my Queensland Heeler.”
“Amazing and trustworthy with pets highly recommended”
“Always do such a great job with our doggy Grizz he always comes out so clean and gorgeous.”
“On the business side, they are professional, always arrive on time, and offer tje best prices in town.”
“Persian cats require a lot of grooming and im glad I found a groomer that I can trust in.”
“If you want the best service for your pet at a very reasonable rate, BB for Paws is it.”
“Explains everything in detail and always willing to answer questions”
People customers mention
Stephanie12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Stephanie and all the groomers are always so kind and interested in my Queensland Heeler. They always are happy to care for my dog and ask me exactly what I would like them to do for her. Beauty Box has helped with my dogs itching and always take care drying her well even though she hates the dryer!. I gave fove stars because I feel like family and me and my furbaby are always treated like royalty.
Price assessment: Great price
Services: Dog anal gland expression
Noreen S.5 reviewsiTotal number of Google reviews Noreen has written across all businesses on Google Maps, not just this one.
MY PUREBRED PERSIAN CAT WAS SHAVED WITHOUT MY PERMISSION — ABSOLUTELY DISGRACEFUL!
I entrusted Beauty Box for Paws with my four-year-old Persian, Max, for his usual bath and tidy. I specifically requested a belly shave and sanitary trim. Instead, the owner returned him with VIRTUALLY HIS ENTIRE COAT SHAVED OFF!
WHY WOULD I REQUEST A SANITARY TRIM IF I WANTED MY CAT’S ENTIRE BODY SHAVED?
Her explanation? She thought she was repeating a previous haircut. ABSOLUTE NONSENSE. Max has NEVER had a lion cut. I have dated photographs from previous appointments with this very business proving his beautiful Persian coat was completely intact.
Had Max been a competitive show Persian, this unauthorized shave could have prevented him from competing for months. What professional groomer makes such a drastic decision without the owner’s explicit permission?
Since this appointment, Max has experienced shivering, disrupted sleep, excessive licking, and difficulty getting comfortable. I’ve contacted his veterinarian and purchased additional bedding to keep him comfortable.
We live in Jurupa Valley, where winter nighttime temperatures regularly drop into the 40s. His beautiful Persian coat provided natural insulation and protection, and now, just as colder weather approaches, I’m having to adjust the heating, provide additional shelter, and restrict his outdoor activities. His coat could take months to regrow, leaving him without his usual protection through much of the winter.
THIS IS NOT SIMPLY A BAD HAIRCUT. THIS IS AN UNAUTHORIZED GROOMING PROCEDURE THAT HAS AFFECTED MY CAT’S WELL-BEING.
The owner refunded the $180 grooming fee, but despite repeated written complaints and a clear deadline, she has failed to address my concerns or request for additional compensation. NOT ONCE HAS SHE EVEN ASKED HOW MAX IS DOING.
I previously left this business a positive review. I trusted this woman with my cat. That trust is completely destroyed.
PLEASE LOOK AT THE BEFORE-AND-AFTER PHOTOGRAPHS. THEY SPEAK FOR THEMSELVES.
APPALLING PROFESSIONAL JUDGMENT AND AN ASTONISHING LACK OF ACCOUNTABILITY. I WOULD NEVER ENTRUST ANOTHER ANIMAL TO THIS BUSINESS.
Price assessment: Overpriced
Services: Cat grooming
Krysten Allbeck9 reviewsiTotal number of Google reviews Krysten has written across all businesses on Google Maps, not just this one.
I have a difficult dog and I was having trouble finding someone who would take him, but Stephanie was amazing and I never knew he could look so pretty! I will definitely be using Stephanie’s services again.
Price assessment: Reasonable price
Services: Dog grooming, Dog bathing and blow dry
Response from the owner · 3 months ago
I’m so glad we could help and that he turned out so pretty. He did really well with us, and you’re welcome back anytime. Looking forward to seeing him again.
Krysta Bell3 reviewsiTotal number of Google reviews Krysta has written across all businesses on Google Maps, not just this one.
Quick and easy service for my pup. She always comes out looking and smelling great. Highly recommended!
Price assessment: Reasonable price
Services: Dog full service grooming
Response from the owner · 3 months ago
Thank you so much for the kind words, Krysta! We're thrilled your pup looks and smells great after each visit. We appreciate the recommendation and look forward to seeing you both again soon.
Diana Ruiz1 reviewiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
My cat is old & can no longer clean all of her body herself. She is very hard to handle, especially by strangers, but Stephanie did a fabulous job of bathing & shaving her. She is so much cleaner & seems happy. I appreciate that Stephanie really put in the extra effort! See the before & after pictures. What a difference!
Price assessment: Reasonable price
Services: Cat grooming and styling
Response from the owner · 3 months ago
Thank you so much for the kind review, Diana. We're thrilled Stephanie was able to safely bathe and shave your senior cat despite her being hard to handle. We're glad she looks cleaner and seems happier, and Stephanie will be pleased to know you appreciated the extra effort. Thank you for sharing the before and after pictures — they really show the difference. Please reach out anytime you need grooming help in the future.
Faith Goodwin1 reviewiTotal number of Google reviews Faith has written across all businesses on Google Maps, not just this one.
Always do such a great job with our doggy Grizz he always comes out so clean and gorgeous. Such a wonderful job! They handle him so great. Love all the groomers that we get. 🥰🥰
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog grooming, Dog bathing and blow dry, Dog nail trimming
Response from the owner · 6 months ago
So happy Grizz comes out clean and gorgeous for you. He is such a sweet boy and we love having him with us. Appreciate you trusting all of our groomers.
Rosie Rincon12 reviewsiTotal number of Google reviews Rosie has written across all businesses on Google Maps, not just this one.
My Max is the most important thing in my life, and I dont let just anyone groom him. BB for Paws is exceptional and im so glad I found them. They took their time with Max and provide a safe, clean and comforting environment. Every detail i asked for was taken care of. Max left feeling a thousand times better. He loved his spa experience and is as soft as a cloud. All his matting was gently removed and he was trimmed to perfection. Persian cats require a lot of grooming and im glad I found a groomer that I can trust in. If you want the best service for your pet at a very reasonable rate, BB for Paws is it. 🐾 🐾 🐾 ❤️
Thank you so much for trusting us with Max and for the wonderful review. We’re thrilled he enjoyed his spa experience and left comfortable, soft, and mat-free. Providing a safe, clean, and attentive environment for Persian cats is our priority, and we’re glad our attention to detail gave you peace of mind. We look forward to caring for Max again.
Ebraheem hamed5 reviewsiTotal number of Google reviews Ebraheem has written across all businesses on Google Maps, not just this one.
Amazing and trustworthy with pets highly recommended
Price assessment: Great price
Services: Cat grooming and styling, Cat ear cleaning, Cat grooming, Cat bathing, Cat nail trimming
Response from the owner · 7 months ago
Thank you so much for the kind words, Ebraheem! We’re thrilled you found us amazing and trustworthy with your pets. We truly appreciate the recommendation and look forward to caring for your pets again. Your trust means a lot to our team.
Erin Barber1 reviewiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
I love Beauty Box for Paws!!! They always take amazing care of my three pups - they are kind, loving, and oh so gentle with my elder pup. My pups love them, too! On the business side, they are professional, always arrive on time, and offer tje best prices in town. I wholeheartedly recommend Beauty Box for Paws!!!
Price assessment: Great price
Services: Dog bathing and blow dry, Dog nail trimming
Response from the owner · 7 months ago
Erin, I really appreciate you saying that. It means a lot that you trust us with all three pups, especially your elder, and I’m glad they enjoy their visits and that our timing and pricing work for you.
