Customers consistently praise the studio for quick, painless waxing services and comfortable, professional communication, often noting that staff members guide clients through the process. The monthly membership program is frequently highlighted as a cost-effective option that simplifies scheduling. However, some reviewers criticize the business for rigid policies, including strict cancellation rules and high charges for missed appointments, while others report instances of skin irritation or poor brow results during their visits.
Google rating: 5.0 out of 5 from 948 reviews (99% five-star).
Reviews on this page: 948 Google reviews (866 with written comments, 1 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 23, 2026.
Service: Waxing Service serving Sandy, Utah.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
948 reviews on Google
5★943
4★1
3★0
2★1
1★3
Reviews from Google, shown as published (original wording, unedited).
MA
Meagan AndrusLocal Guide · 15 reviews
★★★★★
i’ve been coming here for a few months now after i needed to find a new esthetician, and i have loved every service and every session! brooklyn is absolutely AMAZING—so professional, friendly, efficient, and kind!
i also love their monthly memberships that they offer! it’s definitely a cost-effective way to get your services done if you like going every month :) i highly recommend the studio, and especially recommend brooklyn!!
Response from the owner · a day ago
Thank you Meagan! We love having you every month! 💗
I just got my eyebrows done and they are FABULOUS! It was quick and painless. I've already recommended her to friends! Becca did an amazing job! Already booked for my next appt.
Response from the owner · 3 days ago
Thank you Jenni! Becca is an eyebrow Queen!! We can’t wait to have you back. 💗
Brooklyn is the best ever!!!! She makes me feel so comfortable and it’s always so fast! It’s an appointment I look forward to! She’s become more of a friend than my waxer!! So easy to talk to! Definitely recommend going to her!
Wax type: Soft wax, Hard wax
Response from the owner · a week ago
Sadie thank you so much for leaving this review! We are so glad you love Brooklyn as much as we do! We love having you back every month! 💗
Thank you so much Brooklyn! I highly recommend anyone coming see her for an amazing brows! Come in and you will enjoy a beatiful brows after your appointment with her! Appreciate your hard work :)
Response from the owner · a week ago
Oh my gosh thank you Paula! Brooklyns brows are truly magic! See you next month! 💗
This was my first ever experience with waxing and Brooklyn made it so easy and comfortable for me. I love their monthly membership because you get a good discount on services and can schedule out a few months so you never have to worry about whether or not you'll get in. I love having Brooklyn help me. She is so knowledgeable about her work and not only professional and efficient, but very fun to talk to. She always helps me feel so comfortable and makes it so I look forward to going each month.
Response from the owner · a week ago
Thank you Allyson! We love having you come back each month! Brooklyn is fab! 💗
