Vincent Arceo14 reviewsTotal number of Google reviews Vincent has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery knowledgeable with lawn mowers. Great pricing. Great guy.
Beavercreek Mower Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty99−0.1Momentum penalty69−3.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 29 lawn mower repair servicesPosition by Experts Score among all companies we track in this category. · better than 68%
4.9 ★★★★★ 235 Google reviews · 4 photos
95%five-star reviews
4.64★last 12 monthsAverage stars on reviews from the last 12 months only.
6.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
53%reviews answered by the owner
Sep 2026latest review
Beavercreek Mower Repair at a glance
Google reviewers rate Beavercreek Mower Repair 4.9 out of 5 based on 235 reviews, with the owner responding to 53% of them. Customers frequently praise the service for knowledgeable small engine repair, affordable pricing, and helpful phone communication regarding maintenance tips for push mowers and snowblowers. While most feedback highlights quick turnaround times and friendly assistance, a few low-star reviews criticize delayed repair schedules and perceived unresponsiveness to appointment requests.
- Google rating: 4.9 out of 5 from 235 reviews (95% five-star).
- Reviews on this page: 235 Google reviews (214 with written comments, 1 with photos).
- Owner responses: the business replied to 53% of reviews.
- Most recent review: September 23, 2026.
- Service: Lawn Mower Repair Service serving Dayton, Ohio.
Data from Google, last updated October 27, 2026.
Score profile vs other lawn mower repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beavercreek Mower Repair: 83/100 on this factor. Category median: 75.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beavercreek Mower Repair: 73/100 on this factor. Category median: 73.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beavercreek Mower Repair: 99/100 on this factor. Category median: 97.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beavercreek Mower Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beavercreek Mower Repair: 69/100 on this factor. Category median: 100.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beavercreek Mower Repair: 49/100 on this factor. Category median: 49.C
49
Bar = this company · dark tick = category median.
Star ratings
235 Google reviews we collected
- 5 stars22395%
- 4 stars83%
- 3 stars10%
- 2 stars00%
- 1 star31%
Praise vs complaints
Phrases our text analysis found in 214 written reviews
- Praise43499%
- Complaints41%
Topic share
How often each topic comes up in the written reviews
- Price & value9622%
- Staff & attitude8219%
- Speed & response8118%
- Quality & results8018%
- Would recommend6615%
- Honesty & trust174%
- Communication164%
What customers talk about
We read 214 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Exceptional service and the price was reasonable and much better than buying new.”
“It was amazing service the guy is so nice and knowledgeable about small engines and gave really good repair tips and maintenance tips.”
“Toby did a great job with my snowblower and got it back to me the next day.”
“This man worked on my lawnmower back in the early summer and fixed it right out front and gave me tips on how to take better care of it and do things myself.”
“I had issues with my small trimmer not working properly.”
“I would recommend him to anyone in the area that needs small engine work done.”
“Called with a question, he was very honest and professional in giving me his opinion and was not just trying to make a sale.”
“He communicates clearly and is very easy to work with.”
People customers mention
- Toby 37 reviews
- Toro 5 reviews
- Craftsman 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KevinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Very informative and helpful over the phone. When he looked at my Cub Cadet, as he was repairing it, he was giving me tips for the future. He did not try to up-sale unneeded parts. He was able to get the current parts working correctly. My mower starts and runs better now than it has in years. Highly recommend.
R3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Excellent work for incredibly affordable prices. This gentleman always gets my business.
AnthonyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Toby is great! This is my second time going through him for mower repair. He communicates clearly and is very easy to work with. I would recommend him to anyone in the area that needs small engine work done.
Landon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
It was amazing service the guy is so nice and knowledgeable about small engines and gave really good repair tips and maintenance tips. He also has very good prices along with making my snowblower feel brand new.
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Above and beyond service. Not only is my snow blower working like new, I walked away much more knowledgeable about proper care and maintenance. Very quick turn around and very reasonably priced. I highly recommend for anyone needing small engine repair.
delores3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
This man worked on my lawnmower back in the early summer and fixed it right out front and gave me tips on how to take better care of it and do things myself. Recently the front wheels locked up on my mower and he told me how to fix that over the phone Because something was stuck in there. He is very very helpful I…
Photos
Customer reviews
4.9 ★★★★★ 235 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Kevin WeinandLocal Guide · 24 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery informative and helpful over the phone. When he looked at my Cub Cadet, as he was repairing it, he was giving me tips for the future. He did not try to up-sale unneeded parts. He was able to get the current parts working correctly. My mower starts and runs better now than it has in years. Highly recommend.
R D3 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent work for incredibly affordable prices. This gentleman always gets my business.
Matt West3 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI called about an older push mower not starting on 4/27 and he said I could drop it off same day to have it looked at. I was grateful for someone being able to take a look at it so quick. However, this is where my gratitude ends. I called back on 4/30 and he said it would be another 2-4 days before he got to it, so I patiently waited. 8 days go by, and I had to call him back on 5/9 to get any sort of update. He said it was more complicated than a simple fix, which is understandable, but said he would call me back the next day with an update on it. It’s currently 6/10, and I still haven’t heard anything regarding my mower. I’m just very disappointed in the lack of communication. I had to go by a new mower because I don’t even know if I’ll get my old one back at this point. I’m sure he does amazing work for most people, and I understand there’s a lot of work to do all by himself. However, if it was too much to handle to fix my mower, I would have appreciated just telling me that rather than keeping my mower in limbo for a month and a half. I hope my situation is just a fluke, but just be warned that you may have a long road to getting anything fixed in a timely manner bringing your mower here.
Anthony KleiserLocal Guide · 24 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleToby is great! This is my second time going through him for mower repair. He communicates clearly and is very easy to work with. I would recommend him to anyone in the area that needs small engine work done.
bonnie gooding4 reviewsTotal number of Google reviews bonnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job, 👍
Landon Dudziak1 reviewTotal number of Google reviews Landon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt was amazing service the guy is so nice and knowledgeable about small engines and gave really good repair tips and maintenance tips. He also has very good prices along with making my snowblower feel brand new.
Daniel Foster6 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbove and beyond service. Not only is my snow blower working like new, I walked away much more knowledgeable about proper care and maintenance. Very quick turn around and very reasonably priced. I highly recommend for anyone needing small engine repair.
delores smith3 reviewsTotal number of Google reviews delores has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis man worked on my lawnmower back in the early summer and fixed it right out front and gave me tips on how to take better care of it and do things myself. Recently the front wheels locked up on my mower and he told me how to fix that over the phone Because something was stuck in there. He is very very helpful I would recommend him highly to anyone! And I will continue to use his services.
Frank FlynnLocal Guide · 59 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleContacted this place. Talked with nice gentleman got the info I needed. Just working on how I can get my big snowblower there. May have to have larger commercial place do pickup and repair return. Unit weight over 200#
Business details
- Address: 1650 Hillside Dr, Beavercreek, OH 45432
- Phone: (937) 985-2887
- Service area: Dayton, OH