Solar energy equipment supplier · Santa Rosa, CA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%94+28.9Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 80 solar servicesiPosition by Experts Score among all companies we track in this category. · better than 77%
5.0★★★★★85 Google reviews · 24 photos
99%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Bella Hem Solar, Inc. five stars based on eighty-five reviews, with the owner responding to ninety-five percent of them. Customers consistently describe the company as punctual, communicative, and transparent regarding pricing and installation timelines. Recurring themes include thorough explanations of solar technology, assistance with financing and tax rebates, and ongoing post-installation support. The provided excerpts contain no low-star reviews or common criticisms.
Google rating: 5.0 out of 5 from 85 reviews (99% five-star).
Reviews on this page: 85 Google reviews (79 with written comments, 6 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: February 24, 2025.
Service: Solar Service serving Santa Rosa, California.
Data from Google, last updated October 29, 2026.
Star ratings
85 Google reviews we collected
5.0of 5
5 stars8499%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 79 written reviews
99%praise
Praise17399%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4023%
Speed & response3721%
Would recommend3017%
Communication2615%
Quality & results148%
Price & value148%
Honesty & trust148%
What customers talk about
We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Peter is dedicated, professional, friendly, knowledgeable, patient, caring , and supportive.”
“He is immediately responsive and quickly resolved my issues.”
“If you’re interested in a solar & battery system, I highly recommend you talk to Bella Hem Solar.”
“He was very clear in his presentation on Sun Power solar system, how it works.”
“I am so pleased and thankful for Peter and his exceptional work.”
“…s before solar energy was being received by the roof panels, a very reasonable timeline considering work permit documentation, homeowners association…”
“All costs were up front and the whole process was truly easy.”
People customers mention
Peter43 reviews
Kim28 reviews
Power7 reviews
Roofing4 reviews
Sunpower3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDonna6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Peter Kim is an absolute treasure. He introduced me to solar energy and has been by my side from the start. He is a delight to work with. Peter is dedicated, professional, friendly, knowledgeable, patient, caring , and supportive. I have texted him with questions and concerns. He is immediately responsive and…
MMitch3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I wholly endorse Peter Kim and this team for a quality product delivered. At every point of the process I was informed. Friendly service from the installation team done right the first time was the end result. I will refer them whenever I can.
CCat1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We had the pleasure of working with Peter Kim. We referred all of our questions to him and he answered every single one. He was very good about responding promptly and professionally. I will definitely refer him to family and friends. All costs were up front and the whole process was truly easy. Looking forward to…
JJulia8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
So glad we went with Bella Hem solar. I am so pleased and thankful for Peter and his exceptional work. He was very thorough from the beginning of the process. He was very transparent about the costs, the amount of time it would take to install and went over all the details of how solar works. I had many questions…
MMihir2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We recently had our solar system installed by Peter Kim from Bella Hem Solar. We are so very pleased with their service. Our panels are producing more than expected so we are happy with our investment.
If you’re interested in a solar & battery system, I highly recommend you talk to Bella Hem Solar. Peter is a true…
VVictoria5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Peter Kim was and is amazing to work with. He was very clear in his presentation on Sun Power solar system, how it works. If we had any questions on our system even after installation, Peter is always prompt in returning my call and answered our questions. I have referred Peter Kim to all my friends because he really knows his stuff.
Peter Kim is an absolute treasure. He introduced me to solar energy and has been by my side from the start. He is a delight to work with. Peter is dedicated, professional, friendly, knowledgeable, patient, caring , and supportive. I have texted him with questions and concerns. He is immediately responsive and quickly resolved my issues. I trust him implicitly. I am so grateful for all his hard work on my behalf.
Respectfully,
Donna Poulter
M
Mitch Hartley3 reviewsiTotal number of Google reviews Mitch has written across all businesses on Google Maps, not just this one.
I wholly endorse Peter Kim and this team for a quality product delivered. At every point of the process I was informed. Friendly service from the installation team done right the first time was the end result. I will refer them whenever I can.
Response from the owner · 2 years ago
Hi Mitch,
Thank you for your wonderful review and endorsement. We are grateful for your business and your support.
Delighted,
-Bella Hem Solar
C
Cat Brown1 reviewiTotal number of Google reviews Cat has written across all businesses on Google Maps, not just this one.
We had the pleasure of working with Peter Kim. We referred all of our questions to him and he answered every single one. He was very good about responding promptly and professionally. I will definitely refer him to family and friends. All costs were up front and the whole process was truly easy. Looking forward to seeing a much lower SCE bill! Bring on the SUN!
Response from the owner · 3 years ago
Hi Cathy,
Thank you for your wonderful review. We are delighted that your solar project exceeded your expectations. We listen and address our customer's questions so that can make an informed decision that's best for their families.
Thank you once again and we look forward to supporting your friends and family :)
-Bella Hem Solar
J
Julia Fleenor8 reviewsiTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
So glad we went with Bella Hem solar. I am so pleased and thankful for Peter and his exceptional work. He was very thorough from the beginning of the process. He was very transparent about the costs, the amount of time it would take to install and went over all the details of how solar works. I had many questions since I've had solar in the past and he has been very helpful in answering them and really helped me feel confident about going back to solar. I can't thank Peter enough for his kindness and hard work. Highly recommend!!!
Response from the owner · 3 years ago
Hi Julia,
Thank you for your wonderful review of our services. You'll be delighted with you solar & battery purchase when PGE has it's power outages. You now have a solution to keep your lights on and your food fresh. We look forward to servicing your system for the next 25 years :)
-Bella Hem Solar
M
Mihir Shah2 reviewsiTotal number of Google reviews Mihir has written across all businesses on Google Maps, not just this one.
We recently had our solar system installed by Peter Kim from Bella Hem Solar. We are so very pleased with their service. Our panels are producing more than expected so we are happy with our investment.
If you’re interested in a solar & battery system, I highly recommend you talk to Bella Hem Solar. Peter is a true Expert in the solar industry and passionate about customer service.
Response from the owner · 3 years ago
Hi Mihir,
Thank you so much for kind review. We always appreciate when customers take the time to share their experience with our company on their solar & battery installations.
Cheers!
-Bella Hem Solar
V
Victoria Meredith5 reviewsiTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Peter Kim was and is amazing to work with. He was very clear in his presentation on Sun Power solar system, how it works. If we had any questions on our system even after installation, Peter is always prompt in returning my call and answered our questions. I have referred Peter Kim to all my friends because he really knows his stuff.
Response from the owner · 3 years ago
Hi Victoria,
Thank you for your wonderful review of our services. We appreciate your many referrals and work very hard to offer premium support and services.
Cheers!
-Bella Hem Solar
K
Klari H1 reviewiTotal number of Google reviews Klari has written across all businesses on Google Maps, not just this one.
Peter, you were very helpful, actually better than we could have imagined: generous with your time, with your extensive knowledge, flexible with suggestions along with scheduling. We really appreciate your help with making decisions about solar.
Response from the owner · 3 years ago
Hi Klari,
It was a pleasure meeting you and Mike. We look forward to helping you with your solar project!
Cheers,
-Bella Hem Solar
W
Wayne Prophet2 reviewsiTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
Peter was great and very helpful and patient thru the whole process. We are very pleased with Sun Power and the timely manor the installer’s had us on Solar. Give Peter a $ raise he deserves it
Response from the owner · 3 years ago
Hi Wayne, Thank you for your kind words We are excited to welcome you our Bella Hem Solar community. You are now saving more than 50% off PGE's utility rates. Congratulations!!!
-Bella Hem Solar
E
edog1955Local Guide · 23 reviewsiTotal number of Google reviews edog1955 has written across all businesses on Google Maps, not just this one.
Peter Kim provides the ultimate service for his customers! He helped plan and price a solar installation with SunPower , and at the end of our negotiations, he said, “You’re not rid of me yet!“ Little did I know the level of support that he would provide!
He showed up on our initial day of installation - surprising even the installer, who told me that sales staff rarely show up on installation day. He has kept in touch, checking in and taking care of issues that have arisen.
Most recently Peter contacted me to make sure that I followed through on an application to receive a $1,700 rebate provided by PG&E to customers who have a solar installation with a battery. I will receive a check from PG&E for that amount because of him. Peter delights in delivering the *best* for his customers.
Response from the owner · 3 years ago
Hi Evan, It was wonderful working with you throughout the whole solar & battery installation process. Your eagerness to become energy independent is an inspiration to many that experience consistent power outages. With you solar & battery solution, your home is now backed up so you can go about your day without worrying about power outages.
Congrats!!!
- Bella Hem Solar
Q
Qing Chen1 reviewiTotal number of Google reviews Qing has written across all businesses on Google Maps, not just this one.
A friend of mine recommended Peter to me when I was considering to install the solar system but hesitant to make decision. Peter very patiently answered all my questions, explained every single detail about how and why solar works for my home. I was convinced by his knowledge, and have been very much impressed by his professional services during the project. Peter is indeed an excellent solar consultant.
Response from the owner · 3 years ago
HI Wendy, Thank you for your kind words. Because of Janet's referral, we were able to bring another wonder family to our solar community! We are looking forward to supporting your system for the next 25 years :)
-Bella Hem Solar
