Jeff Smallwood6 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job today! Professional and thorough!
Bellah Cleaning Company
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%63+4.5Momentum penalty73−2.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 61 exterior cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 2%
4.9 ★★★★★ 131 Google reviews · 24 photos
96%five-star reviews
4.69★last 12 monthsAverage stars on reviews from the last 12 months only.
5.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
18%reviews answered by the owner
Oct 2026latest review
Bellah Cleaning Company at a glance
Customers frequently cite punctuality, thoroughness, and friendly communication as key strengths of the window cleaning and power washing services. Many reviewers note that the team arrives on time, handles tasks efficiently, and provides reasonable pricing compared to competitors. However, a few low-star reviews highlight issues with phone responsiveness and instances where the final result did not meet expectations or staff appeared rude.
- Google rating: 4.9 out of 5 from 131 reviews (96% five-star).
- Reviews on this page: 131 Google reviews (93 with written comments, 7 with photos).
- Owner responses: the business replied to 18% of reviews.
- Most recent review: October 15, 2026.
- Service: Exterior Cleaning Service serving Colleyville, Texas.
Data from Google, last updated October 28, 2026.
Score profile vs other exterior cleaning services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bellah Cleaning Company: 87/100 on this factor. Category median: 97.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bellah Cleaning Company: 78/100 on this factor. Category median: 97.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bellah Cleaning Company: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bellah Cleaning Company: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bellah Cleaning Company: 73/100 on this factor. Category median: 100.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bellah Cleaning Company: 63/100 on this factor. Category median: 90.B
63
Bar = this company · dark tick = category median.
Star ratings
131 Google reviews we collected
- 5 stars12696%
- 4 stars22%
- 3 stars11%
- 2 stars00%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 93 written reviews
- Praise16898%
- Complaints32%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price360%
- Reasonable240%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Quality & results5230%
- Staff & attitude3621%
- Speed & response3219%
- Would recommend2615%
- Price & value148%
- Honesty & trust64%
- Communication53%
What customers talk about
We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They guys were great to interact with and did a wonderful job being careful with my older windows.”
“From start to finish, their team was professional, punctual, and incredibly thorough.”
“Jonathan was great to work with, and his guys were quick and careful!”
“Highly recommend Bellah and will be using them again for more services.”
“These guys were timely, quick, efficient and reasonably priced in comparison to other estimates!”
“If you’re looking for a reliable, trustworthy team to bring back that “new window shine,” I wholeheartedly recommend Bellah Cleaning Company.”
“They did a beautiful job and were so easy to talk to.”
People customers mention
- Isaiah 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bellah Cleaning Company for 5 kinds of job. Pick one to see what they paid and said.
Recent reviews
Erin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★
The level of service just keeps declining. The representatives are rude to the baristas and tried to overcharge us. Today only one guy showed up and it looks worse than before he came.
Reasonable priceWindow washing
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Super guys that cleaned our windows. They did a beautiful job and were so easy to talk to.
Great priceInterior & exterior window cleaning
PeteLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
I’m a repeat customer for various services. Always on time, good value and excellent results.
Gutter cleaningWindow washing
KatieLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Jonathan was great to work with, and his guys were quick and careful! I needed a really quick turnaround on a furniture pickup and Bellah Cleaning Co was excellent. 10/10 stars! Customer service was stellar. I love supporting small local businesses!
Annette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
They guys were great to interact with and did a wonderful job being careful with my older windows. They were here on time and even though there was a mix-up on the address, they were in good spirits and got the job done efficiently. Thank you Bellah Cleaning company. You did a great job on my windows! EXTERIOR ONLY Window Cleaning
Great priceService not listed
Christie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Bellah always does a fantastic and thorough job!! Very nice and easy to work with.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Interior & exterior window cleaning | 41 | — |
| Window washing | 17 | — |
| Gutter cleaning | 10 | — |
| Power/pressure washing | 10 | $251–$838 |
| Glass & mirror cleaning | 2 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 131 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Erin Hodge3 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe level of service just keeps declining. The representatives are rude to the baristas and tried to overcharge us. Today only one guy showed up and it looks worse than before he came.
- Price assessment: Reasonable price
- Services: Window washing
Nancy Wrolson4 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper guys that cleaned our windows. They did a beautiful job and were so easy to talk to.
- Price assessment: Great price
- Services: Interior & exterior window cleaning
Colleen Bailey4 reviewsTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSo friendly and did their job with excellence….every one of them.
- Price assessment: Reasonable price
- Services: Interior & exterior window cleaning, Glass & mirror cleaning
Response from the owner · a month ago
Thank you for the review! We appreciate you.
Pete MossLocal Guide · 21 reviewsTotal number of Google reviews Pete has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’m a repeat customer for various services. Always on time, good value and excellent results.
- Services: Gutter cleaning, Window washing
Katie MastersonLocal Guide · 54 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJonathan was great to work with, and his guys were quick and careful! I needed a really quick turnaround on a furniture pickup and Bellah Cleaning Co was excellent. 10/10 stars! Customer service was stellar. I love supporting small local businesses!
Response from the owner · a year ago
Thank you for taking the time to say that kind words.
Jonathon Garrett12 reviewsTotal number of Google reviews Jonathon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent team! Excellent quality and service!
- Price assessment: Great price
- Services: Interior & exterior window cleaning
Annette5 reviewsTotal number of Google reviews Annette has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey guys were great to interact with and did a wonderful job being careful with my older windows. They were here on time and even though there was a mix-up on the address, they were in good spirits and got the job done efficiently. Thank you Bellah Cleaning company. You did a great job on my windows! EXTERIOR ONLY Window Cleaning
- Price assessment: Great price
- Services: Service not listed
Response from the owner · 4 months ago
Thank you, Annette. We appreciate you taking the time for the kind words.
Christie Hobart7 reviewsTotal number of Google reviews Christie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBellah always does a fantastic and thorough job!! Very nice and easy to work with.
Sarah Moore-RobinsonLocal Guide · 53 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys were timely, quick, efficient and reasonably priced in comparison to other estimates! Isaiah confirmed their up-to-date liability insurance before service was completed, and Benny and Gabriel did a great job! Plan to use again! Thanks guys!
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: Interior & exterior window cleaning
Business details
- Address: Bellah Cleaning Company, 1560 E Southlake Blvd Ste 100, Southlake, TX 76092
- Phone: (817) 482-5005
- Website: bellahcleaningco.com
- Service area: Colleyville, TX