Google reviewers rate Belleza Salon and Spa 4.8 out of 5 stars based on 1,241 reviews. Many clients praise the professional staff, clean facilities, and consistent results for services like color, cuts, and facials, noting that stylists often listen to specific visions. However, some lower-rated comments criticize inconsistent service quality when different stylists are assigned, strict enforcement of arrival times, and instances where clients felt their styling requests or budget concerns were not adequately addressed.
Google rating: 4.8 out of 5 from 1,241 reviews (94% five-star).
Reviews on this page: 1,241 Google reviews (868 with written comments, 49 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 24, 2026.
Service: Beauty Salon serving Knoxville, Tennessee.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
1,241 reviews on Google
5★1,169
4★23
3★11
2★9
1★29
Reviews from Google, shown as published (original wording, unedited).
LE
Laschinski Emerson3 reviews
★★★★★
Mary has years of experience doing facials. She is very knowledgeable, detailed and enjoys helping her clients reach their skincare goals.
Price: $100–120
Price assessment: Reasonable price
Services: Basic facial
Services: Basic facial
Atmosphere: Relaxing
Maintenance: Pristine
Response from the owner · 8 months ago
Laschinski, thank you so much for your glowing review! We're delighted to hear that you had such a positive experience with our team. It's wonderful to know that our expertise and commitment to your skincare goals made a difference. We look forward to welcoming you back to our salon and spa soon!
Blu was awesome! I will continue to see him regularly!! Color and cut was on point!!
Price: $100–120
Services: Shampoo & conditioning
Atmosphere: Relaxing, Energetic, Modern, Cozy
Maintenance: Pristine
Response from the owner · a month ago
Shelly, thank you so much for your glowing review! We're delighted to hear that you had an awesome experience at our salon. Your kind words mean the world to us, and we look forward to welcoming you back for more fabulous experiences.
Blu has been doing my hair for years! I’ve done color, long cuts, short cuts, highlights, layers, all of it. Blu has done an incredible job on every style and been such a great conversationalist. He understands my vision and executes it perfectly every time!!
Price: $100–120
Services: Shampoo & conditioning
Atmosphere: Relaxing, Energetic, Cozy
Maintenance: Pristine
Response from the owner · a day ago
Autumn, thank you so much for your wonderful review! We're absolutely delighted to know that you've had such a positive experience with us over the years. It's fantastic to hear that your stylist consistently captures your vision and delivers exactly what you’re looking for. We truly appreciate your trust in our services and enjoy having you as part of our salon community. Looking forward to your next visit!
Absolutely love Belleza! I have been a client for 30+ years! The team is professional, kind and helpful. Hairstylists are top notch! Always on the cutting edge of styles and products!
Joan, thank you so much for your loyalty & the wonderful review! We're delighted to have had you with us for over 30 years & your kind words about our staff mean the world to us. We look forward to many more years of bringing you the latest in styles and products in our welcoming space!
Blu did amazing with my hair. He knew exactly how to color correct my last choice and did my first razor cut for my wavy hair. In love with the results.
Services: Haircut, Blowdry, Hair coloring
Response from the owner · a day ago
Tricia, thank you so much for your glowing review! We're absolutely delighted to hear that you're in love with your hair. Our team strives to bring out the best in each client's unique style, and it's wonderful to know we hit the mark with your color correction and razor cut. We look forward to welcoming you back to Belleza Salon & Spa for more fabulous experiences.
Linda, thank you so much for the fabulous review! We're delighted to hear you loved your haircut experience at Belleza Salon & Spa. It's always our goal to ensure you leave feeling fabulous and confident. We look forward to welcoming you back for more pampering soon!
Shawna, thank you so much for the review! We're thrilled to know you had a terrific experience at Belleza Salon & Spa. Your support means the world to us, and we look forward to welcoming you back soon.
I always enjoy going to belleza, too much fun there not to enjoy!! Betsy is my go to and always great to catch up on the news. All employees are friendly with smiles and very professional
Price: $140–160
Price assessment: Reasonable price
Services: Shampoo & conditioning, Hair coloring
Services: Haircut, Hairstyling, Hair coloring
Response from the owner · Edited 3 weeks ago
Judith, thank you so much for the wonderful 5-star review! We're thrilled to know you had a great experience at Belleza and with Betsy. Your support means the world to us, and we look forward to welcoming you back soon. Warm regards from the entire team!
Shane is the best stylist in town. I used to shop and bounce from salon to salon never content with the service or the cut. Shane has made me a changed woman! 😍😆😂😆😍He provided the best care and cut I'd had in years. So I stayed with him for the past 3 years. Even trusted him with the hair if my daughter. Just spent quality time with him this week getting a perm! The care he took to ensure I was going to be happy with the results were greatly appreciated. He explained everything in detail and styled it wonderfully afterwards. See you in a few months Shane!!
Response from the owner · a day ago
C S, thank you so much for your glowing review! It brings us immense joy to hear that you've found a home with us and that your experiences have been so positive. We truly appreciate your trust in our team, especially with such important moments like your daughter’s hair and your recent perm. We're delighted that you're happy with the care and attention you received. Looking forward to your next visit! 🌟
