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Bells Animal Clinic

4.8 ★★★★★ · 571 Google reviews · 24 photos
Veterinarian · Jackson, TN

Bells Animal Clinic at a glance

Reviewers frequently cite friendly staff, thorough communication, and compassionate care for pets, including follow-up calls and clear explanations of treatments. However, lower-rated feedback highlights concerns about high pricing, long wait times, and inconsistent access to the same veterinarian.

  • Google rating: 4.8 out of 5 from 571 reviews (92% five-star).
  • Reviews on this page: 572 Google reviews (382 with written comments, 50 with photos).
  • Owner responses: the business replied to 51% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Pet Hospice serving Jackson, Tennessee.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.8
★★★★★
571 reviews on Google
5★528
4★26
3★3
2★6
1★9

Reviews from Google, shown as published (original wording, unedited).

Karen Hamilton6 reviews
★★★★★

Always great!!

  • Price assessment: Reasonable price
Response from the owner · 10 months ago

We genuinely admire your 5-star rating! Thank you for choosing Bells Animal Clinic.

Review from Google · view on Google
Cynthia Green3 reviews
★★★★★

I cannot recommend this clinic enough! The entire team is incredibly welcoming, professional, and genuinely cares about the well-being of your pets. They treat every animal like family and take the time to answer all questions without making you feel rushed. The facility is extremely clean and calming. If you are looking for a trustworthy, compassionate veterinary team, this is the place to go.

Response from the owner · a week ago

We’re honored to hear that our team made you and your pets feel like family. Thank you for recognizing our compassionate care and clean, calming facility!

Review from Google · view on Google
Julie Floyd4 reviews
★★★★★

The office staff at Bells Animal Clinic are friendly, knowledgeable, and caring! Dr. Lott is thorough and always provides exceptional care! Thank you for taking good care of Mags!

Response from the owner · a week ago

We are ecstatic to hear that our team provided friendly, knowledgeable, and caring service, and that Dr. Lott gave Mags exceptional care!

Review from Google · view on Google
Marcie Cole2 reviews
★★★★★

Everyone there is so nice. I think it’s great that they do follow up calls after the appointment.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 9 months ago

We're excited to hear that you found our team to be nice and appreciate the follow-up calls. Thank you for sharing your experience with us!

Review from Google · view on Google
Rosanna SeymourLocal Guide · 19 reviews
★★★★★

Real good place they took good care of bandit and listen and answer all questions thank you

Response from the owner · a year ago

Your positive feedback is greatly appreciated. Thank you for choosing Bells Animal Clinic!

Review from Google · view on Google
Rhino Ceros34 reviews
★★★★★

Great service ..New vet is amazing .. Thank you for the good service. Yet again another great visit ..but Jackson pet emergency clinic makes me not want to go to any vet again ..what an unbelievable experience ..very horrible ...I like bells animal clinic but it's so hard to trust a vet again after what happened ...

Response from the owner · Edited 9 months ago

Thank you so much for your kind words! We are happy you had a great visit.

Review from Google · view on Google
THaynesLocal Guide · 39 reviews
★★★★★

Friendly knowledgeable staff and they truly care about our furry family members!!

Response from the owner · a year ago

Thank you for taking the time to share your experience with us. We sincerely value your feedback and are glad to hear that our staff is friendly and knowledgeable.

Review from Google · view on Google
Tonya Billings2 reviews
★★★★★

It was vary good

  • Price assessment: Great price
  • Services: Large animals
Response from the owner · 3 weeks ago

Thank you for your wonderful feedback, Tonya! We’re delighted to hear you had a very good experience.

Review from Google · view on Google
KimLocal Guide · 19 reviews
★★★★★

We trust no one else with our fur babies. Dr. Lott has been our vet of choice for many years.

Response from the owner · 4 weeks ago

We are thrilled to be your trusted choice for your fur babies and grateful for your continued confidence in Dr. Lott.

Review from Google · view on Google
Sammy Congiardo9 reviews
★★★★★

The staff here is awesome, great with my doggie, very caring to what you need.

  • Price assessment: Great price
Response from the owner · 4 weeks ago

We're overjoyed to hear our caring staff made such a positive difference for you and your doggie!

Review from Google · view on Google

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