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BenchMark Physical Therapy

4.9 ★★★★★ · 107 Google reviews · 11 photos
Physical therapy clinic · Springfield, OR

BenchMark Physical Therapy at a glance

Reviewers highlight the clinic's professional, friendly staff and effective treatment for post-surgical recovery, back pain, and mobility issues. Patients frequently praise the personalized care, home exercise programs, and welcoming atmosphere. However, some low-star reviews criticize the high cost of sessions and express dissatisfaction with therapists who appeared distracted or unprepared during appointments.

  • Google rating: 4.9 out of 5 from 107 reviews (96% five-star).
  • Reviews on this page: 107 Google reviews (98 with written comments, 1 with photos).
  • Owner responses: the business replied to 82% of reviews.
  • Most recent review: October 8, 2026.
  • Service: Physical Therapist serving Springfield, Oregon.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.9
★★★★★
107 reviews on Google
5★103
4★1
3★2
2★1
1★0

Reviews from Google, shown as published (original wording, unedited).

AllenLocal Guide · 27 reviews
★★★★★

Great people and talented individuals

Response from the owner · a month ago

Hi Allen! Thanks so much for the 5-star review and for recognizing our team—we're so grateful for your support.

Review from Google · view on Google
Terry Muir7 reviews
★★★★★

Super impressed and happy with my results. Ive had multiple surgery's and now at 65 knew this rehab would be important. Nick was awesome and I would highly recommend these folks as well as I would also recommend doing PT after surgery or injury

Response from the owner · a month ago

Hi Terry! We appreciate you sharing your experience with us. Your 5-star rating means the world, and we're grateful to have earned your trust.

Review from Google · view on Google
Cameron Bridgens5 reviews
★★★★★

I have been to several places for PT and this has by far been the best experience. Not only are my back pains gone, but the people are very personable and pleasant to be around. Highly recommend!

Response from the owner · 2 months ago

Cameron, we appreciate your kind words and recommendation! We're thrilled to have made a positive impact on your journey. Stay well.

Review from Google · view on Google
Scott Burgess1 review
★★★★★

I recently had both shoulders replaced with reverse shoulder replacement surgeries. After a few months I developed severe headaches with constant neck pain and discomfort. I visited Benchmark’s Coburg Road Facility for 4 weeks of twice a week therapy sessions which included at home exercises. I am now free of the neck pain and the headaches. The staff were extremely supportive, helpful and professional. I would recommend Benchmark to anyone who is having consistent joint pain or discomfort issues. Thank you Benchmark!

Response from the owner · 2 months ago

Scott, we're honored by your recommendation and 5-star rating! Building trust through exceptional care is our measure of success—thank you for recognizing that.

Review from Google · view on Google
barb willoughby11 reviews
★★★★★

Aimee was great. She is attentive, builds rapport, (even on visits in which she was not 1:1 with me), and fine tuned exercises working with my feedback. The next two visits were with other people, and the final visit, was a new worker who had to ask other people what the exercises were (said I would know them better than he did) and talked non-stop about himself. I was disappointed. While being "manually manipulated" (massaged?) my practicioner stopped and talked to other people a couple of times. I prefer to have the same therapist each time who is tending to my improvement, and someone who can give me feedback about whether I am doing the exercises correctly.

Response from the owner · 2 months ago

Thank you for taking the time to share your feedback. We appreciate your comments and are sorry to hear you were disappointed with your experience. We take concerns like yours seriously and welcome the opportunity to discuss them. Aimee, our Clinic Director, will reach out to you directly.

Review from Google · view on Google
Dakota Olson4 reviews
★★★★★

I had a fantastic experience every time I went in for my appointments. The staff is welcoming, friendly and attentive. They really helped me not only physically overcome my injury but mentally as well. I would highly recommend this team.

Response from the owner · 3 months ago

Thank you, Dakota, for the 5-star review! Helping people get back to living pain-free is our top goal. We're so happy to be part of your journey.

Review from Google · view on Google
Rob Ruiz4 reviews
★★★★★

Aimee and the team at BenchMark Coburg have made my therapy and recovery both effective and fun. They provide caring and thorough care for their patients and enjoy working together. This creates a very positive and engaging environment for getting strong and healthy. Thank you!

Response from the owner · 3 months ago

Rob, we're so grateful for your 5-star review! Helping others achieve their goals and get back to living without pain is exactly why we do what we do—thank you for trusting us.

Review from Google · view on Google
jim trimboliLocal Guide · 20 reviews
★★★★★

I would like to personally recommend BenchMark Physical Therapy on Coburg Road. The moment I walked in the front door the desk staff was warm, professional, and engaged. The therapists are knowledgeable, direct, have a genuine interest in your care and take pride in your healing correctly and completely. Seven weeks removed from having reverse total shoulder replacement - I no longer need my sling, have had zero pain (really, zero!) and know that my shoulder is being restored to the highest level of use possible. I just can’t say enough about engaged and caring team members, incredible! Thank you to the entire staff at BenchMark on Coburg Road.

Response from the owner · 3 months ago

Thank you, jim, for the 5-star review! Helping people get back to living pain-free is our top goal. We're so happy to be part of your journey.

Review from Google · view on Google
Corey Abraham3 reviews
★★★★★

My experience here was amazing. The staff is very professional and made me feel welcome.

Response from the owner · 3 months ago

Corey, we appreciate your kind words and recommendation! We're thrilled to have made a positive impact on your journey. Stay well.

Review from Google · view on Google
Kirk Zweigle12 reviews
★★★★★

I can’t recommend Benchmark Physical Therapy on Coburg Road highly enough. From the moment you walk in, it’s obvious that everyone here genuinely cares about their patients and takes pride in what they do. Aimee is exceptional. Her doctoral-level expertise is evident in every interaction, but what really stands out is how she combines that knowledge with compassionate, individualized care. She takes the time to explain everything, listens to your concerns, and develops a treatment plan that gives you confidence you’re in the best hands. Becca brings an incredible amount of determination and positivity to every appointment. She’s encouraging, friendly, and always pushes you to improve while making the process enjoyable. Her energy makes a huge difference on the days when rehab feels challenging. The front desk team is equally outstanding. Jesse is kind, playful, and engaging, creating a welcoming atmosphere from the second you arrive. He has a way of making everyone feel like more than just another appointment on the schedule. Annie is warm, caring, and genuinely thoughtful. She always greets patients with a smile and goes out of her way to make sure everything runs smoothly. One thing that really impressed me is how clean the facility always is. The entire staff clearly takes pride in maintaining a spotless clinic, and Jesse deserves special recognition for the care and attention he puts into keeping everything looking its best. Even when Jesse knocks over a coworkers plant, not only does he quickly remedy the problem but even goes beyond that to clean up the surrounding plants as well. It’s rare to find a healthcare team that excels not only in clinical expertise but also in creating such a positive, friendly environment. Benchmark Physical Therapy on Coburg Road has done exactly that. If you’re looking for knowledgeable therapists, outstanding staff, and a clean, welcoming facility, this is the place to go. Five stars all the way!

Response from the owner · 3 months ago

Kirk, we're so grateful for your kind words and 5-star rating! Meeting your expectations with exceptional care is what drives us every day.

Review from Google · view on Google

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