Analyzing 5,599,0745.6M ReviewsFor 15,27715.3K Experts
Reviewers highlight friendly staff, thorough communication, and efficient scheduling for eye exams, contact lens fittings, and eyeglass selections. The practice receives praise for handling insurance paperwork and providing on-site lens customization. However, lower-rated reviews cite issues with last-minute insurance denials, high out-of-pocket costs, and delays in receiving glasses without proactive status updates.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 183 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly service at every step and a great communication about my eye health.”
“I would highly recommend going and getting your next visit with them!”
“Never again!”
“Dr Broyles is thorough and kind…I plan to make an appointment for my Momma, now.”
“He listened to my concerns and explained the answer back in ways I could understand!”
“They were able to get me in quickly as a new patient and from the minute I walked in the door, there were smiling faces and each staff member I intera…”
“I’ll say I’m very pleased with honestly everything about them.”
“Bennet Eyecare gives me affordable prices and a great selection of frames to browse through and try on.”
praise complaint · found by our text analysis, Google review wording unchanged.
Found out last minute that my insurance was denied. They have several stupid systems that call you. Eye exams out of pocket is 120 not worth it
Great group of staff and health service providers. Friendly service at every step and a great communication about my eye health.
Thanks for the review! And thanks for your trust in us!
I’ve been coming here for a while now. I’ll say I’m very pleased with honestly everything about them. The ladies at the front desk are very sweet and helpful. There’s one in particular who is always extremely joyful and pleasant. Dr Broyles is always very understanding and will actually listen to concerns unlike some other optometrists I’ve seen. They have a great selection of glasses to choose from as well.
Thanks for trusting us to take care of you, Christina! We truly appreciate your kind words! Providing top-notch vision care and making our patients feel at home is what we love to do. Thank you for trusting Bennett Eyecare Midwest in Blue Springs with your eye health, and we look forward to serving you again in the future.
My experience was overall very pleasant! I went in per-usual for a routine eye exam and was very satisfied. The three lady’s that help me were very respectful and even helped with opinions on picking out my glasses! This appointment I was seen by Dr. Broyles who is phenomenal. He listened to my concerns and explained the answer back in ways I could understand! He was very helpful and sincere. I would highly recommend going and getting your next visit with them!!
Thanks, Grace! It was our pleasure to serve you today!
I recently made the switch to Bennett EyeCare and they have been absolutely amazing. They were able to get me in quickly as a new patient and from the minute I walked in the door, there were smiling faces and each staff member I interacted with made it an even better experience. They made the start of my contact journey so easy! I would recommend to anyone looking for an eye doctor to reach out to Bennett EyeCare!
Thanks for sharing your experience with others, Lauren! We're glad you enjoyed the staff and that your contact lens journey got a great start here!
My first experience here was one that separates their branch from any other local EyeCare. Almost 5 years ago, I had a severe neck injury from a chiropractor. Two years after my injury I developed panic attacks when I drive, vertigo, and cervical instability. I kept telling my PCP that I think it’s my neck and eyes, but I was dismissed over and over. The push for mental health meds was exhausting. I came across binocular vision dysfunction and quickly called to schedule an appointment. My eye was twitching from work and school, so I wanted to be sure it wasn’t worsening. I’m so glad I came here and was tested. I found out I did have binocular vision dysfunction and drove with my glasses for the first time without feeling anxious. I’ve been studying for the last 3 days without pressure behind my eyes, no migraine or sinus pressure, and my eye stopped twitching. I seriously could cry from the relief. So if you have panic attacks and have suffered a neck injury, or experience frequent migraines please go have an eye exam here. I finally got answers I was waiting two years to find. I couldn’t be anymore grateful ❤️
We're so glad you have gotten relief, Jenn! Thank you for trusting us with your eyecare and for the thoughtful review. We'd love to help others like you to see and feel your best.
Dr. Broyles is wonderful. He is extremely knowledgeable and helpful! 10/10 recommend!
Thanks for the review, Desirae!
I was initially happy with my service on the first appointment, but it took over two weeks to get my glasses (nothing difficult) and had to call repeatedly to check the status since the office never contacted me. Christy was super professional and explained new things very well. Audrey helped me with three pairs of glasses, including a new thing I'm trying: Office glasses....since I work at a computer all day. Dr Broyles was pleasant, professional, and knowledgeable as well. They had a good selection of frames to choose from and a beautiful shop.
Thank you, Sheila! It was our pleasure to care for your eyes today!
My experience with Bennet Eye Care has always been great! I recently had an eye exam with Dr. Aaron Van Hooser. He was polite, professional and took his time to go over any questions and concerns I had. I left without any doubts about my care. He is a great Dr that I’d recommend, I'm happy to have found him 10/10!
Thank you for the great review, Erica! It's not surprising to hear. Dr Van Hooser is great! Thank you for choosing Bennett EyeCare Midwest!
My first appointment was such a pleasant experience! The staff are friendly and very helpful. I had picked a few frames before my exam and after my appointment they had picked more for me to look-at! Wow! Dr Broyles is thorough and kind…I plan to make an appointment for my Momma, now. That…says a lot!
Thank you for taking some time to leave us a review! We're so glad you had a great experience at our office today. I look forward to meeting your Momma!
Analyzing 5,599,0745.6M ReviewsFor 15,27715.3K Experts