Zahra Hashemi8 reviews
I love this company.
Response from the owner · 4 hours ago
Hi, Zahra. We appreciate the kind words and are glad we could provide you with a positive experience!
Review from Google · view on Google
Berrett Home Services
Berrett Home Services at a glance
Google reviewers report a 4.9/5 rating from 8,972 reviews, with the owner responding to 92% of feedback. Customers frequently praise the company for punctual, thorough, and professional pest control services, noting that technicians are knowledgeable, courteous, and communicate clearly about treatments and pricing. Many describe successful eradication of insects like ants and roaches, along with friendly customer service interactions. However, recurring criticisms in low-star reviews involve missed appointments without prior notification, billing errors after service cancellation, and occasional failures to perform scheduled work.
- Google rating: 4.9 out of 5 from 8,972 reviews (95% five-star).
- Reviews on this page: 8,972 Google reviews (5,960 with written comments, 28 with photos).
- Owner responses: the business replied to 92% of reviews.
- Most recent review: October 25, 2026.
- Service: Pest Control Service serving Dallas, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★8,972 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Sarah Mendoza6 reviews
Mr. John W. came to inspect our home. He is a very professional man. He was very knowledgeable about pests . He explained how the problem with these pests begins and the different stages. The amount he charged was very reasonable. Trey was just as professional when he came to spray our home with Aprehend. He was very courteous and explained what he was going to do and what to expect. We highly recommend this company.
- Price assessment: Reasonable price
- Services: Bed bug extermination
- Pest type: Bed bugs
Response from the owner · Edited 22 hours ago
Hi, Sarah. We are thrilled to learn that you had a positive experience with us!
Review from Google · view on Google
James Smith10 reviews
Thank you. Always professional and efficient! Much appreciated.
- Price assessment: Reasonable price
- Price: $120–140
- Positive: Responsiveness
Response from the owner · Edited 20 hours ago
Hi, James. Thank you so much for leaving us a review. We hope to continue to earn your trust.
Review from Google · view on Google
Dr420 Green6 reviews
Great job always reliable
Response from the owner · a day ago
Hi, Dr420. Thanks for taking the time to share your positive experience. We truly appreciate it!
Review from Google · view on Google
benjamin jonesLocal Guide · 26 reviews
Did a great job. Dey professional
Response from the owner · Edited a day ago
Thank you so much for your kind words, Benjamin. We're thrilled you had a great experience!
Review from Google · view on Google
Paul F3 reviews
Didn’t show up for my set appointment after I cleared my day. No call or text, would not recommend.
Review from Google · view on Google
terri duncan7 reviews
Rylan was a very pleasant young man. knowledgeable, thorough, and answered every question I asked. He’s a very patient young man and I will request him if possible on each visit. Appears this company is the real deal, and I hope to continue service with this company for yrs to come, as I have fired a few.
- Services: Home inspection, Hornet & wasp extermination
Response from the owner · 5 months ago
Hi, Terri. We appreciate the kind words and are glad we could provide you with a positive experience!
Review from Google · view on Google
Carol Pace1 review
Prompt courteous and affordable.
- Price assessment: Reasonable price
Response from the owner · a day ago
Hi, Carol. We appreciate the kind words and are glad we could provide you with a positive experience!
Review from Google · view on Google
Kelly Wheeler11 reviews
Have used Barrett for over 10 plus years. Great response and people. I have the mosquito treatment added these past few years. Love it.
- Price assessment: Reasonable price
- Services: Mosquito extermination, Bug & insect extermination
Response from the owner · Edited 20 hours ago
Hi, Kelly. We’re so happy to hear you enjoyed everything. Thanks for sharing your experience!
Review from Google · view on Google
Judy Rice8 reviews
Nicholas was professional, thorough and friendly. First visit. When contacting the company for information the communication was outstanding. Signed up for their services right away!
- Price assessment: Reasonable price
- Price: $140–160
- Services: Bug & insect extermination
- Pest type: Ants, Cockroaches, Spiders
Response from the owner · a day ago
Hi, Judy. We’re so happy to hear you enjoyed everything. Thanks for sharing your experience!
Review from Google · view on Google
Business details
- Address: 708 Easy St, Garland, TX 75042
- Phone: (214) 242-4800
- Website: berretthomeservices.com
- Service area: Dallas, TX