Shirley Weth2 reviews
Treatment performed on 10/5 to control wasp problem associated with backyard shed. Unfortunately treatment provided only minor relief (1024).
Review from Google · view on Google
Berrett Pest Control
Berrett Pest Control at a glance
Google reviewers rate Berrett Pest Control 4.9 out of 5 based on 2904 reviews, with the owner responding to 98% of feedback. Customers frequently praise the company for rapid communication, friendly and professional technicians, and flexible scheduling for ant, wasp, and rodent removal. However, some lower-rated reviews describe instances where treatments failed to resolve specific pest issues, along with complaints regarding last-minute cancellations, billing errors, and difficulty obtaining clear appointment timeframes.
- Google rating: 4.9 out of 5 from 2,904 reviews (94% five-star).
- Reviews on this page: 2,904 Google reviews (1,872 with written comments, 9 with photos).
- Owner responses: the business replied to 98% of reviews.
- Most recent review: October 24, 2026.
- Service: Pest Control Service serving Dallas, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★2,904 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Tracie Gray3 reviews
Barrett has great communication and rapid responses to any of my text or messages!
- Price assessment: Reasonable price
- Services: Rodent extermination, Spider extermination, Bug & insect extermination
- Pest type: Ants, Rodents, Cockroaches, Spiders
Review from Google · view on Google
Donna Gayle5 reviews
Berrett Pest technicians are always friendly and professional. They help keep our yard free of ants, bugs, rats/mice, and our home free of pests like earwigs, spiders, etc. I would recommend this company!
- Price assessment: Reasonable price
- Price: $100–120
- Pest type: Ants, Rodents, Spiders, Other
Response from the owner · 2 weeks ago
Hi, Donna. We appreciate the kind words and are glad we could provide you with a positive experience!
Review from Google · view on Google
Olivia Merchant2 reviews
Terrible customer service. Doesn’t try to explain service or give you any type of help understanding the situation. Just wants to sell service
Response from the owner · 2 weeks ago
I am sorry you were unhappy with your service. Please call, text, or email us so we can locate your account so we can best assist you.
Review from Google · view on Google
Will Lazenby4 reviews
I highly recommend Berrett Pest Control in Flower Mound! Their team came out the same day and was very kind, professional, and thorough. They took the time to gather all the necessary information so they knew exactly where to look for bugs and even went the extra mile to remove a dirt dauber nest. Overall, I’m very happy with their service. They were responsive, helpful, and made sure the job was done right. I would definitely use Berrett Pest Control again and highly recommend them to anyone needing pest control services!
Response from the owner · Edited a month ago
Thank you for the 5 star review! We are thrilled to hear it is going well. Please let us know if you need anything!
Review from Google · view on Google
Carie Felix4 reviews
We love berrett! Always helpful always willing to go the extra mile.
- Services: Mosquito extermination, Bug & insect extermination, Ant extermination
Response from the owner · a month ago
Hi, Carie. Thank you so much for leaving us a review. We hope to continue to earn your trust.
Review from Google · view on Google
Penny Foster6 reviews
We've used them for years. Not super happy with them not being able to tell me a time frame for our appointment though. This is new
- Price assessment: Not sure
- Services: Bug & insect extermination
Response from the owner · Edited a month ago
Hi, Penny. We are thrilled to learn that you had a positive experience with us!
Review from Google · view on Google
Steven ChampionLocal Guide · 43 reviews
Only performing routine items lacks interest in solving issues
Response from the owner · a month ago
I am sorry you were unhappy with your service. Please call, text, or email us so we can locate your account so we can best assist you.
Review from Google · view on Google
Jesús Valera11 reviews
Great customer service support.
Response from the owner · 2 months ago
Thank you for the 5 star review! We are thrilled to hear it is going well. Please let us know if you need anything!
Review from Google · view on Google
L MLocal Guide · 15 reviews
Sonia is great. She has helped me multiple times with scheduling our HVAC and plumbing appointments. Very friendly and understanding.
- Price assessment: Great price
- Price: $40–60
Response from the owner · Edited 2 months ago
Hi, L. We appreciate the kind words and are glad we could provide you with a positive experience!
Review from Google · view on Google
Business details
- Address: 2474 Manana Dr #123, Dallas, TX 75220
- Phone: (214) 242-4802
- Website: berretthomeservices.com
- Service area: Dallas, TX