Tax preparation service · Boise City, ID · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%46+11.2Value 14%56+7.9Replies to reviews 7%85+6Momentum penalty65−3.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#125 of 135 tax preparation servicesiPosition by Experts Score among all companies we track in this category. · better than 7%
4.8★★★★★161 Google reviews · 10 photos
93%five-star reviews
4.52★last 12 monthsiAverage stars on reviews from the last 12 months only.
11.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Berrett Tax & Finance Inc. 4.8 out of 5 based on 161 reviews, with the owner responding to 47% of them. Clients frequently praise the firm's professional communication, thorough tax planning, and ability to explain complex financial issues clearly. However, several low-star reviews criticize the high hourly rates, perceived lack of value for simple returns, and instances of delayed appointment scheduling.
Google rating: 4.8 out of 5 from 161 reviews (93% five-star).
Reviews on this page: 161 Google reviews (152 with written comments).
Owner responses: the business replied to 47% of reviews.
Most recent review: September 23, 2026.
Service: Tax Preparation Service serving Boise City, Idaho.
Data from Google, last updated November 1, 2026.
Score profile vs other tax preparation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.
BERRETT TAX & FINANCE INC.Tax Preparation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BERRETT TAX & FINANCE INC.: 67/100 on this factor. Category median: 91.B
67
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BERRETT TAX & FINANCE INC.: 46/100 on this factor. Category median: 86.C
46
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BERRETT TAX & FINANCE INC.: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BERRETT TAX & FINANCE INC.: 56/100 on this factor. Category median: 100.C
56
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BERRETT TAX & FINANCE INC.: 65/100 on this factor. Category median: 100.B
65
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BERRETT TAX & FINANCE INC.: 85/100 on this factor. Category median: 61.A
85
Bar = this company · dark tick = category median.
Star ratings
161 Google reviews we collected
4.8of 5
5 stars15093%
4 stars11%
3 stars11%
2 stars11%
1 star85%
Praise vs complaints
Phrases our text analysis found in 152 written reviews
95%praise
Praise23495%
Complaints135%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
78%fair
Great price222%
Reasonable556%
Overpriced222%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8534%
Would recommend4418%
Quality & results4317%
Speed & response229%
Communication198%
Honesty & trust187%
Price & value166%
What customers talk about
We read 152 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jason was professional, friendly, and easy to talk to.”
“Based on my first experience, I would definitely recommend giving Jason and Berrett Tax and Finance a call!”
“Now talking to others and asking friends, I would never go back and do not recommend Berrett Tax.”
“He was thorough and helped us understand all the options that we had available.”
“…be from friends/family leaving fake reviews because this was the most awful and unprofessional interaction.…”
“Jason not only navigated through this labyrinth with ease but did so in a way that was both thorough and efficient.”
“Explained all of our issues and helped us fix them.”
“If you’re looking for a CPA who is thorough, trustworthy, and genuinely invested in your financial well‑being, Jason is the one.”
“I would not trust someone so disorganized, unprofessional, and disrespectful to provide adequate financial services.”
“The peace of mind they provide and knowledge they have makes it worth every penny.”
“Then he proceeded to spend ten minutes telling us what his fee was and how he needed to overcharge us to protect his time and would refund time we didn't use.”
People customers mention
Jason55 reviews
Jeremy5 reviews
Barrett3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired BERRETT TAX & FINANCE INC. for 8 kinds of job. Pick one to see what they paid and said.
KKyleLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had my initial consultation with Berrett Tax and Finance today, and I was really impressed with the experience. Jason was professional, friendly, and easy to talk to. He took the time to listen to my questions, explain things clearly, and make sure I understood my options without making me feel rushed or…
JJoshLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I’m extremely grateful for the services provided by Jason at Berrett Tax Services! Jason is extremely knowledgeable about both tax filing and planning. I needed a place where I could get multiple services and am glad I found him
New business tax consultingIncome tax return filingIncome tax return preparation
ZZuleikahLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I needed a miracle, and knew where to turn. Thank you for your hard work and integrity.
JJohn8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Great service. Overall was an awesome experience given the complexity of my tax services needed.
Reasonable price
CChristyLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Small business who treats clients with care and respect! The staff is friendly and knowledgeable. If you have a detailed or complex tax returns or out of state Estate, they are true experts!
CCrystal7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Jason w. Barrett was very knowledgeable and professional would highly recommend any services he provides
I had my initial consultation with Berrett Tax and Finance today, and I was really impressed with the experience. Jason was professional, friendly, and easy to talk to. He took the time to listen to my questions, explain things clearly, and make sure I understood my options without making me feel rushed or overwhelmed.
I’m looking forward to working with him and feel like I’m in good hands moving forward. Based on my first experience, I would definitely recommend giving Jason and Berrett Tax and Finance a call!
Services: Tax Accounting, Income tax return filing, Income tax return preparation, Tax planning, Business tax services
Response from the owner · a month ago
Thank you so much for taking the time to share your experience and for the five star review. It was a pleasure meeting with you and discussing your tax and financial planning options.
I am grateful for your trust in allowing me to help you navigate your questions and goals. My priority is always to provide clear explanations and a comfortable environment where you feel heard and supported, so I am glad that came through in your visit.
I look forward to working with you going forward and helping you and your family implement the strategies we discussed. Thank you again for your recommendation and for choosing Berrett Tax and Finance.
J
James Greenzang3 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
I’m extremely grateful for the services provided by Jason at Berrett Tax Services! Jason is extremely knowledgeable about both tax filing and planning. I needed a place where I could get multiple services and am glad I found him
Services: New business tax consulting, Income tax return filing, Income tax return preparation
G
Gary Brose3 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
AT ALL COST AVOID THIS COMPANY
If I could leave a ZERO star I would! We had the worst accounting and tax advice.
When we first met they openly negotiated pricing amongst each other on what they should charge us.
We paid for them to reconcile our books, change our tax file and file business and personal taxes. We also paid $750 for Quickbooks training and when we did the training with Jeremy he fumbled around couldn't figure out how to use the platform and only found errors they had made during reconciling our book. after finding the errors during our training time, he spent the remainder of the training trying to correct the issue. Jeremy couldn't fix it so he added a not and forced the reconciliation.
They office also told us they could handle a workers comp Audit. Renate ended up creating more issues causing a lapse in workers comp leading to being out of work till we personally corrected things. Renate also auto drafted her fee for doing so without permission.
After having multiple CPA and tax advisors look at the "work" Berret did for us we were left with having to yet again have our books corrected and taxes correct due to this companies sloppy work. Berrett has yet to respond to any of our emails or return any phone calls.
Price assessment: Overpriced
Services: Tax problem consulting, New business tax consulting, Tax Accounting, Income tax return filing, Income tax return preparation, Tax planning, Business tax services, Payroll support, Accounting services, Local tax return preparation, Service not listed
Response from the owner · 7 months ago
Preston and Heather,
We take all client feedback seriously, but we are genuinely surprised and disappointed to read this characterization of our services. This review stands in stark contrast to the written communications we received from you just months ago, praising our firm as 'fast, efficient, reliable, [and] resourceful' while expressing sincere appreciation for the peace of mind our work provided.
As a professional tax and accounting firm, we are bound by strict confidentiality standards and cannot publicly discuss the specific details of your financial records, tax filings, or the origins of the bookkeeping errors we were hired to clean up. We stand fully behind the accuracy of the reconciliation work and tax filings we completed on your behalf through the agreed-upon periods.
We understand that managing complex business finances can be stressful, and while we are disappointed that the relationship ended this way, we wish Roofing Stop LLC the best moving forward with your new accounting team.
C
Christy RileyLocal Guide · 21 reviewsiTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Small business who treats clients with care and respect! The staff is friendly and knowledgeable. If you have a detailed or complex tax returns or out of state Estate, they are true experts!
C
Crystal Dunham7 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
