iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty93−0.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#142 of 357 moversiPosition by Experts Score among all companies we track in this category. · better than 60%
5.0★★★★★683 Google reviews · 23 photos
98%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
39%reviews answered by the owner
$805typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently cite the company's affordability, punctuality, and careful handling of items during local and long-distance moves. Recurring themes include efficient service, clear communication, and reasonable pricing for studio and apartment relocations. However, lower-rated reviews highlight specific issues with unexpected charges for packing supplies, significant delays or cancellations, and reports of furniture damage during the move.
Google rating: 5.0 out of 5 from 683 reviews (98% five-star).
Reviews on this page: 683 Google reviews (628 with written comments, 8 with photos).
Owner responses: the business replied to 39% of reviews.
Most recent review: October 29, 2026.
Service: Mover serving Baltimore, Maryland.
Data from Google, last updated November 3, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Best and Cheap Movers LLCMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best and Cheap Movers LLC: 96/100 on this factor. Category median: 93.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best and Cheap Movers LLC: 94/100 on this factor. Category median: 91.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Best and Cheap Movers LLC: 93/100 on this factor. Category median: 94.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best and Cheap Movers LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best and Cheap Movers LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Best and Cheap Movers LLC: 77/100 on this factor. Category median: 79.B
77
Bar = this company · dark tick = category median.
Star ratings
683 Google reviews we collected
5.0of 5
5 stars67098%
4 stars61%
3 stars10%
2 stars30%
1 star30%
Praise vs complaints
Phrases our text analysis found in 628 written reviews
98%praise
Praise1,45398%
Complaints262%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price2964%
Reasonable1533%
Overpriced12%
Not sure00%
$805-16% vs typical movers
Middle half of what 33 customers paid ($522–$1.3k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response39927%
Staff & attitude32022%
Would recommend27018%
Price & value20314%
Quality & results16711%
Communication765%
Honesty & trust443%
What customers talk about
We read 628 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Showed up on time and worked non stop to finish the job.”
“After arriving at the storage facility, it was finished in 45 mins after having to take stuff down a slow elevator.”
“Konstantin and Rodrigo were super nice and friendly!”
“Late & Unprofessional: Arrived over an hour late and made negative comments about my new home.”
“They were gentle with my things and I will absolutely use theM again and recommend them!”
“These guys really deserve -5 stars.”
“Very efficient movers, did a great job handling all my stuff, and at a good price.”
“He then tried to pressure me to change my review because he refunded a fraction of what he overcharged.”
“They provided great service and were courteous, careful and quick with the move.”
“They damaged a lot of our furniture this time around.”
“They communicated with me when they were running late.”
“The pricing was also very fair and transparent, especially for the amount of work involved.”
People customers mention
Alex42 reviews
Alexander31 reviews
Spring30 reviews
Bethesda21 reviews
Jose11 reviews
Columbia10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Best and Cheap Movers LLC for 8 kinds of job. Pick one to see what they paid and said.
AAlexander1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Konstantin and Rodrigo were super nice and friendly! Fyi it ended up costing $534 for two hours plus additional time because my apartments haven't properly reserved elevators. I also think the two-hour option they have was great for a studio move, given that the default from other companies starts from three hours.…
Paid $500–1,000
ZZeynab2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I used this local moving company twice for my moves within Washington, DC. They were professional, reliable and affordable. They were gentle with my things and I will absolutely use theM again and recommend them!
Paid $1–500Great price
KKylieLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Moved from Annapolis Junction to Columbia—Alexander and Saúl did a stellar job moving me into my new home. They had to carry heavy furniture up stairs on a rainy day and delivered everything (dry!) and with care. They even helped me junk old furniture and tried valiantly to mount my TV (which didn’t have the right…
Paid $500–1,000Reasonable price
JJacinta2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Alexander and Rodriguez moved me to my new apt in Washington DC. Efficient , excelllent, affordable, and professional service and I will work with them 100%
Paid $500–1,000
BBethelhem1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I was moving in silver spring area , very accommodating , and very nice to work with they got things done very quickly . highly recommend.
Paid $1–500Reasonable price
JJake4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Movers were quick, kind, and, if there was any confusion, made sure to ask for clarity.
Konstantin and Rodrigo were super nice and friendly! Fyi it ended up costing $534 for two hours plus additional time because my apartments haven't properly reserved elevators. I also think the two-hour option they have was great for a studio move, given that the default from other companies starts from three hours.
I’d probably ask them again for my next move.
Price: $500–1,000
Z
Zeynab Hassan2 reviewsiTotal number of Google reviews Zeynab has written across all businesses on Google Maps, not just this one.
I used this local moving company twice for my moves within Washington, DC. They were professional, reliable and affordable. They were gentle with my things and I will absolutely use theM again and recommend them!
Price assessment: Great price
Price: $1–500
Response from the owner · 2 weeks ago
DMV reliable and affordable moving company... wow thank you for your quote!
M
MariaLocal Guide · 6 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
These movers were really great! The price was reasonable! They communicated with me when they were running late. They were professional and had everything that they needed to safely load up my items. Despite the distance from my old home to the new one, it only took 2 1/2 hours. I gave them a great tip because they really deserved it! I will use them again in the future!
Price assessment: Reasonable price
A
Anton Smoot6 reviewsiTotal number of Google reviews Anton has written across all businesses on Google Maps, not just this one.
our experience using Alex and his crew was easy and seamless. They provided great service and were courteous, careful and quick with the move. We would use them again!
Response from the owner · 2 weeks ago
Thank you Gabby. Reasonable price and quick careful moving what makes our company different from others
K
KylieLocal Guide · 17 reviewsiTotal number of Google reviews Kylie has written across all businesses on Google Maps, not just this one.
Moved from Annapolis Junction to Columbia—Alexander and Saúl did a stellar job moving me into my new home. They had to carry heavy furniture up stairs on a rainy day and delivered everything (dry!) and with care. They even helped me junk old furniture and tried valiantly to mount my TV (which didn’t have the right hooks but I appreciate the effort!) Best and Cheap was a great choice for a local move, thank you both for helping me!
Price assessment: Reasonable price
Price: $500–1,000
Response from the owner · 2 weeks ago
Thank you for the wonderful review! We’re glad Alexander and Saúl could make your local move from Annapolis Junction to Columbia smooth and stress-free. Rain sun or snow, you can count on us to complete your household relocation carefully and on time. Thank you for choosing Best and Cheap Movers LLC for your local move and trash removal in Maryland. We appreciate your trust and support.
S
SJA1 reviewiTotal number of Google reviews SJA has written across all businesses on Google Maps, not just this one.
Alexander and Rodriguez moved me to my new apt in Washington DC. Efficient , excelllent, affordable, and professional service and I will work with them 100%
Price: $500–1,000
Response from the owner · 2 weeks ago
We did same building move this time but if you'll decide move withing DC or interstate please count on us.
Thank you
S
Sam Bravy4 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Had a great experiance with these guys. Had a top floor to top floor move and all items were handled with care. Very efficent!
Response from the owner · 2 weeks ago
Even for a top-floor-to-top-floor move, we’re always happy to pick up the phone and get you scheduled! Thank you for your flexibility and for choosing Best and Cheap Movers LLC. We look forward to helping you with your next move!
B
Brooke Dal Santo1 reviewiTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
From Silver Spring to wherever your next relocation takes you, you can count on Best and Cheap Movers LLC for the same reliable service and quality. Whether you need local movers or long-distance moving services, we’re here to help make your next move smooth and stress-free. Thank you for choosing us!
