Google reviewers rate Best Junk Removal five out of five stars based on 276 reviews, highlighting fast response times, same-day availability, and transparent pricing without hidden fees. Customers frequently describe the team as professional and friendly, noting that the company handles various tasks like heavy furniture removal and home cleanouts efficiently. While most feedback is positive, a small number of low-star reviews criticize specific charges as excessive for the amount of work performed.
Google rating: 5.0 out of 5 from 276 reviews (99% five-star).
Reviews on this page: 276 Google reviews (248 with written comments, 8 with photos).
Owner responses: the business replied to 9% of reviews.
Most recent review: November 9, 2026.
Service: Junk Removal serving Mesa, Arizona.
Data from Google, last updated November 11, 2026.
Star ratings
276 Google reviews we collected
5.0of 5
5 stars27399%
4 stars10%
3 stars10%
2 stars10%
1 star00%
Praise vs complaints
Phrases our text analysis found in 248 written reviews
100%praise
Praise599100%
Complaints30%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response15726%
Staff & attitude13823%
Would recommend10117%
Price & value9616%
Quality & results549%
Honesty & trust305%
Communication264%
What customers talk about
We read 248 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brandon answered right away, no fancy forms or waiting for call back.”
“His truck is clean, his thoughtful manner and friendly smile fantastic.”
“I’m a big believer in supporting family and local businesses, and if you’re looking for junk removal, I highly recommend reaching out to Best Junk Removal.”
“We have used Brandons service 3 times and he remove the items we need hauled away quickly and he's reasonably Price.”
“From the moment I reached out, his responsiveness and communication were top-notch.”
“They were honest, hard working and made our junk removal painless.”
“All in all, the communication was great, showed up on time.”
People customers mention
Brandon49 reviews
Aaron8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
5/5 Stars - Hands down the best experience! Brandon at Best Junk Removal is absolutely incredible. From the moment I reached out, his responsiveness and communication were top-notch. Brandon answered right away, no fancy forms or waiting for call back. Wow. That's customer first focus!
I needed a cleanout of an acquired Park Model and Arizona Room, East Mesa, which involved hauling away heavy furniture, beds, storage 'treasures' and more. He arrived exactly on time and worked incredibly efficiently. His truck is clean, his thoughtful manner and friendly smile fantastic.
The pricing is totally transparent with absolutely zero hidden fees. Even when I kept adding "more" to the pile—like a big carpet and extra furniture—Brandon was so wonderful about it, pleasantly quoting the adjusted price before moving a single item. I love supporting local, family-owned businesses, and Brandon runs an outstanding, high-care operation. If you want junk removal done right, call Best Junk Removal immediately!
My time/value/cost and experience and stress relief of getting this done in short order were top notch for hiring Brandon. Don't hesitate.
Price assessment: Great price
Services: Junk removal, Furniture removal
Response from the owner · 2 weeks ago
Thank you so much for the fantastic review, Pam! We love providing fast, efficient, and friendly service! We truly appreciate you supporting our local, family-run business and for recommending Best Junk Removal to others. We would be honored to help again whenever you need us.
Kaitlyn CreekLocal Guide · 45 reviewsiTotal number of Google reviews Kaitlyn has written across all businesses on Google Maps, not just this one.
Was helped by Brandon and another gentleman. Both of them were absolutely lovely and a pleasure to chat with. They were super patient as I figured out a scheduling snafu with another junk company as well, and then were quick as lightning once they were given the okay to grab the items I needed removed. The company also had one of the best quotes I could find after shopping around for other removals.
Price assessment: Great price
Services: Furniture removal
Response from the owner · 4 weeks ago
Thank you for the kind review, Kaitlyn. We are thrilled Brandon and our other team member were patient and made the scheduling snafu easy to navigate. Glad we could move quickly once you gave the go ahead and that our quote compared well while you shopped around. We appreciate you choosing us and for taking the time to share your experience.
Kassandra Cooley3 reviewsiTotal number of Google reviews Kassandra has written across all businesses on Google Maps, not just this one.
Brandon was absolutely amazing he’s had help us 3 times and everytime the service was amazing we are absolutely blessed for his help and his service! We know who we call on when he need junk removed!!!!
Price assessment: Great price
Services: Junk removal, Furniture removal
Response from the owner · a month ago
Thank you so much, Kassandra, for the wonderful review. We are thrilled to hear Brandon has provided great service on three visits and that you feel blessed by his help. We truly appreciate your trust in us as your go-to for junk removal. We look forward to helping you again whenever you need us.
Tom WinninghamLocal Guide · 24 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
We have used Brandons service 3 times and he remove the items we need hauled away quickly and he's reasonably Price. When i have more stuff to haul away I'll use Brandon's services again.
Response from the owner · 3 months ago
Thank you so much for choosing Best Junk Removal for the third time! We appreciate your continued trust and look forward to helping with your next haul away.
Frederick stanko2 reviewsiTotal number of Google reviews Frederick has written across all businesses on Google Maps, not just this one.
Brandon and his team were amazing! They were fast, professional, and very transparent from start to finish, no hidden fees and everything was priced very fairly. I really appreciated how quickly they got the job done without cutting corners. I’m a big believer in supporting family and local businesses, and if you’re looking for junk removal, I highly recommend reaching out to Best Junk Removal.
Response from the owner · 2 months ago
Thank you so much for letting us help you with your project, feel free to reach out any time!
Cathy Brown13 reviewsiTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
You really are the Best. Thanks for the fast service. We had no way of getting rid of the old mattress. Super happy it's gone. Now we can fix our AZ Room. Highly recommend!!
Thank you for letting us help you get rid of that old mattress, it is one of the many things we love getting rid of! Please feel free to reach out if you need help in the future!
Adam Nelson2 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.