Tamilee O'NealLocal Guide · 28 reviewsTotal number of Google reviews Tamilee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery polite and informative
Best Pool Supply
4.7 ★★★★★ 95 Google reviews · 4 photos
84%five-star reviews
0%reviews answered by the owner
Sep 2026latest review
Best Pool Supply at a glance
Customers generally praise the staff's knowledge, friendly demeanor, and fair pricing for pool chemicals and equipment repairs. Reviews highlight helpful advice on maintenance issues and reliable service, though some note limitations when contractor work is required. Criticisms include poor phone communication experiences and a difficult website, while one reviewer mentioned a stock shortage on a common chemical.
- Google rating: 4.7 out of 5 from 95 reviews (84% five-star).
- Reviews on this page: 95 Google reviews (65 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 3, 2026.
- Service: Swimming Pool serving Sacramento, California.
Data from Google, last updated November 2, 2026.
Star ratings
95 Google reviews we collected
- 5 stars8084%
- 4 stars77%
- 3 stars33%
- 2 stars11%
- 1 star44%
Praise vs complaints
Phrases our text analysis found in 65 written reviews
- Praise7896%
- Complaints34%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3948%
- Price & value1721%
- Honesty & trust79%
- Quality & results67%
- Speed & response56%
- Would recommend56%
- Communication22%
What customers talk about
We read 65 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Chirs & Mike extremely knowledgeable & helpful, they saved me Time & $$$.”
“Friendly and experienced service and competitive pricing.”
“If you need a part or need answers to questions you have, they are trustworthy and will go the extra mile to find it online if they dont already have it.”
“Great service, experienced staff, and they won't try to upsell you something you don't need.”
“Terrible service.”
“Stated that he would start the process right away, and that he would call me in a couple of days when he was finished.”
“This is my go-to store for pool chemicals, equipment, and advice.”
“they explain the difference from liquid chlorine dry chlorine”
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.7 ★★★★★ 95 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Tracy Freeman4 reviewsTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service and products available
Anthony Arellano12 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat staff and very helpful with all my questions
Tom Gasaway2 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis pool company has a very ignorant workers. I tried to call and order parts because I could not do it online and he hung up on me the first time and then he proceeded to call back and badger me and I told him he was very ignorant and I swore at him and then he called back again like 20 times and threatened my company which is no longer in business ha ha so please everybody do not give these people business. There are better companies out there with better people working.
Jennine James8 reviewsTotal number of Google reviews Jennine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys always, always come thru for me! If you need a part or need answers to questions you have, they are trustworthy and will go the extra mile to find it online if they dont already have it. They helped me when I took over a pool/house that I inherated. It was a complete green mess. Their suggestions are always right on and they have even tested my pool water so I could get it right and save on chemicals. You can't go wrong with this company. I appreciate you guys! Jennine
Al RamosLocal Guide · 12 reviewsTotal number of Google reviews Al has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleChirs & Mike extremely knowledgeable & helpful, they saved me Time & $$$.
Nick MonacoLocal Guide · 51 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys are the best, so generous with their time and knowledge.
Susan DLocal Guide · 31 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick, friendly, and good prices. This will be our go-to place from now on
Carrie DraperLocal Guide · 154 reviewsTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly and experienced service and competitive pricing.
Daniel BennettLocal Guide · 12 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery knowledgeable and helpful!
Business details
- Address: 8294 Folsom Blvd #3, Sacramento, CA 95826
- Phone: (916) 455-3078
- Service area: Sacramento, CA