Experts Reviews · Company report
Best Saratoga Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%83+20.1Value 14%98+13.9Replies to reviews 7%15+1.1Craft & service penalty99−0.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Best Saratoga Carpet Cleaning

Saratoga, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 77 ironing services · 4.8★ from 71 Google reviews

Report card

Percentile vs other ironing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best Saratoga Carpet Cleaning is better than 82% of ironing services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best Saratoga Carpet Cleaning is better than 83% of ironing services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Best Saratoga Carpet Cleaning is better than 99% of ironing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best Saratoga Carpet Cleaning is better than 98% of ironing services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best Saratoga Carpet Cleaning is better than 100% of ironing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Best Saratoga Carpet Cleaning is better than 15% of ironing services.F
15

Reviews for your job

Customers hired Best Saratoga Carpet Cleaning for 5 kinds of job.

Best Saratoga Carpet Cleaning for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$188–$359
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Carpet steam cleaning”

charlotteLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

jay is phenomenal! We reached out after our friend's dog chewed a piece of our hand woven rug, and he had us bring it in the very next day so he could inspect the damage. He explained the best carpet and rug repair option, shared helpful background about the rug, and gave us great advice on cleaning, stain care, and…

Reasonable priceCarpet steam cleaningUpholstery cleaning
Kelsey35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

i had them come out to do an estimate on the carpet at a place we were thinking about renting. the previous renters had a lot of cats, so the carpet had heavy stains, strong odor, and moisture that had gone through the carpet, padding, and into the subfloor. jay was very honest and explained that some areas might…

Great priceCarpet steam cleaning
Natalia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

same day service was exactly what i needed for my carpet cleaning emergency. the carpet needed immediate attention, and i had already tried several spot cleaning methods, but nothing was lifting the soil and stains. after reading strong reviews online, i decided to call for professional carpet cleaning right away.…

Reasonable priceCarpet steam cleaningPet stain & odor removal
Diego1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very knowledgeable, professional, friendly, and courteous, with excellent customer service from start to finish. This was our second time having the carpets throughout our whole home cleaned, and we are extremely happy with the results. The team showed real carpet cleaning expertise, worked carefully, and made sure…

Great priceCarpet steam cleaning
Marie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

i have been using this carpet cleaning service in saratoga for many years. todd and his crew are always honest and provide great quality work every time. recently, i had to move, and didn't have anyone to help me, but when i called, todd quickly came up with a plan for cleaning my old carpets and even helped me with…

Great priceCarpet steam cleaning
Mandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Carpet cleaning can sometimes feel pricey, but Todd took the time to explain all the options and made sure I understood the process, which really helped me feel comfortable about everything. Even after he finished, he was happy to answer my follow-up questions and was very friendly throughout. Jay and Evan arrived…

Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Dwayne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

we had an amazing experience with best saratoga carpet cleaning. we wanted to give the local company a chance instead of those big name places, and we’re really glad we did. the price was much better than others, and they scheduled and finished the carpet cleaning super fast. we had a tough grease stain in the…

Great priceCarpet steam cleaningPet stain & odor removal
Bruce122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an old stain on my carpet that I kept trying to hide with a rug, plus there was some candle wax stuck in the corner. I reached out for professional carpet cleaning, and after Evan came out, all the stains and wax were completely gone—the carpet looks fantastic now! He finished the job quickly, and my home was…

Reasonable priceCarpet steam cleaning
Kelsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This carpet cleaning service was a true lifesaver! I needed help after using foggers for a pest problem, which left residue on my rugs, couch, chairs, hallway carpeting, and stairs. I reached out to several places, but this team was the only one who called me back and could come the very next day. Jay and his crew…

Great priceCarpet steam cleaningGeneral carpet cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 52%Overpriced 3%Not sure 0%

Jobs customers hired them for

Compare with