Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts

Experts Reviews · Company report
Best Saratoga Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%83+20.1Value 14%98+13.9Replies to reviews 7%15+1.1Craft & service penalty99−0.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Best Saratoga Carpet Cleaning

Saratoga, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 77 ironing services · 4.8★ from 71 Google reviews

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Report card

Percentile vs other ironing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best Saratoga Carpet Cleaning is better than 82% of ironing services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best Saratoga Carpet Cleaning is better than 83% of ironing services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Best Saratoga Carpet Cleaning is better than 99% of ironing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best Saratoga Carpet Cleaning is better than 98% of ironing services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best Saratoga Carpet Cleaning is better than 100% of ironing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Best Saratoga Carpet Cleaning is better than 15% of ironing services.F
15

Reviews for your job

Customers hired Best Saratoga Carpet Cleaning for 5 kinds of job.

Best Saratoga Carpet Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$329
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “General carpet cleaning”

Jonathon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We had such a great experience with Best Saratoga Carpet Cleaning. They came out and gave our carpets a deep clean, refreshed our upholstered chairs and couch, cleaned the air vents, and helped remove built-up pet dander from the home. We could tell the difference the moment we walked back in. The whole house…

Great priceGeneral carpet cleaning
lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

I contacted Best Saratoga Carpet Cleaning after a recommendation, and I’m really glad I did. Jay got back to me with a carpet cleaning quote within an hour, and every message after that was quick, clear, and professional. He arrived right on time, was friendly and easy to work with, and did a great job cleaning the…

Reasonable priceGeneral carpet cleaning
desireeLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

If you need upholstery, carpet, or tile and grout cleaning, call Best Saratoga Carpet Cleaning. I had been meaning to get this deep cleaning done for a while and finally reached out after seeing them working nearby. They responded within a few hours, gave me a clear quote, and got the service scheduled quickly.…

Great priceUpholstery cleaningGeneral carpet cleaning
colin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Was extremely happy with the carpet cleaning service. It was my first time using them, and i called after reading their online reviews. Evan and jay arrived on time, were polite, and clearly explained the carpet and upholstery cleaning process. I had an area rug, hallway runner, loveseat, recliner, and a few…

Reasonable priceUpholstery cleaningGeneral carpet cleaning
penelope2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We've had our carpets cleaned twice now by Best Saratoga Carpet Cleaning. From start to finish, the experience has always been fantastic. Jay, who helped us schedule, was friendly and made sure to find a time that worked well for us. The team that cleaned our carpets was very professional and clearly knew what they…

Great priceGeneral carpet cleaning
Mandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Carpet cleaning can sometimes feel pricey, but Todd took the time to explain all the options and made sure I understood the process, which really helped me feel comfortable about everything. Even after he finished, he was happy to answer my follow-up questions and was very friendly throughout. Jay and Evan arrived…

Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
roy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Our carpets and staircase were extremely dirty, and we thought we would have to replace all our flooring with hardwood. Then I noticed a carpet cleaning service working in our Saratoga complex and decided to give them a try before making any big changes. To our surprise, it was like they worked magic on our…

Reasonable priceGeneral carpet cleaning
Kelsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This carpet cleaning service was a true lifesaver! I needed help after using foggers for a pest problem, which left residue on my rugs, couch, chairs, hallway carpeting, and stairs. I reached out to several places, but this team was the only one who called me back and could come the very next day. Jay and his crew…

Great priceCarpet steam cleaningGeneral carpet cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 52%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pet stain & odor removal10—
Upholstery cleaning9—
Carpet steam cleaning9$188–$359
General carpet cleaning8$176–$329
Area rug cleaning3—

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