Massage therapist · Monona, WI · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%96+14.6Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 158 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★50 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Beyond Balance Bodywork LLC five stars based on fifty reviews, with the owner responding to all feedback. Clients describe deep tissue, sports, and in-home massage services that address chronic pain, mobility issues, and sports injuries. Recurring themes include punctuality, personalized care, and a relaxing environment featuring heated tables and aromatherapy. The practice is noted for its thorough approach to relieving tension and improving physical function without rushing appointments.
Google rating: 5.0 out of 5 from 50 reviews (100% five-star).
Reviews on this page: 50 Google reviews (42 with written comments).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Beyond Balance Bodywork LLCMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beyond Balance Bodywork LLC: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beyond Balance Bodywork LLC: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beyond Balance Bodywork LLC: 96/100 on this factor. Category median: 100.A
96
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beyond Balance Bodywork LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
50 Google reviews we collected
5.0of 5
5 stars50100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
91%praise
Praise3991%
Complaints49%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price536%
Reasonable964%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1842%
Staff & attitude1228%
Quality & results49%
Speed & response49%
Price & value25%
Honesty & trust25%
Communication12%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had the pleasure of receiving a massage from Danielle, and I can’t recommend her highly enough.”
“Enjoyed Daneille's new location and I cannot recommend her highly enough!”
“It's especially helpful as I struggle with mobility issues and not having to leave the house is so helpful.”
“Danielle does wonderful work, really helped my problematic shoulder release.”
“Always feel so much better after the massage, especially the next day.”
“I knew my body would feel the effects afterward, but it was so worth it.”
“Danielle is not only skilled but also genuinely caring and professional.”
“Danielle listened to my areas that needed the most attention and actively worked to figure out which muscles were causing the pains.”
People customers mention
Danielle13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLisaLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Danielle, the owner, is a very gifted massage therapist. I opted for a long overdue deep tissue massage and Danielle persisted on loosening the numerous knots I had.
She is also very personally supportive of her clients emotionally.
Please give her a try. She will not disappoint!
Reasonable price
RRobert9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Met with Danielle yesterday for my monthly massage. Wouldn't miss a session! Always feel so much better after the massage, especially the next day.
Reasonable price
DDLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Danielle is an exceptional LMT. After a hand surgery that didn’t give me the results I needed, I saw more improvement in mobility and function after just one session with her than I did in a full year of rehabilitation. She’s highly skilled and intuitive, and knows exactly how to work with a joint that’s still healing.
Highly recommend, best in Madison!
Great price
BBethLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
The room was comfortably warm, and I found the heated table with fleece blankets combined with aromatherapy and ambient music was very relaxing. Danielle managed to get some of my most persistent trouble spots in my neck and shoulders to relax, which I have not been able to with my array of self-care balls and…
Great price
KKateLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
I cannot say enough good thinks about Beyond Balance Bodywork. I'm excited to have found someone who is willing to do in-home massages. It's especially helpful as I struggle with mobility issues and not having to leave the house is so helpful.
Danielle is wonderful. She's knowledgeable, kind, and her presence…
Reasonable price
OOscar1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I've been going to Beyond Balance Bodywork for monthly massages for two years now. Everything you see in the five star reviews is true. Danielle provides the best massage experience you could want. Every session is tailored to your requests for that day, and she keeps notes on your individual problem areas/trends.…
Danielle, the owner, is a very gifted massage therapist. I opted for a long overdue deep tissue massage and Danielle persisted on loosening the numerous knots I had.
She is also very personally supportive of her clients emotionally.
Please give her a try. She will not disappoint!
Price assessment: Reasonable price
Response from the owner · Edited a month ago
Thank you Lisa! I am happy to be supportive in any way I can. Looking forward to seeing you next. ❤️
R
Robert Arango9 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Met with Danielle yesterday for my monthly massage. Wouldn't miss a session! Always feel so much better after the massage, especially the next day.
Price assessment: Reasonable price
Response from the owner · Edited 8 months ago
Thank you, Bob! I always look forward to our sessions and I am glad you leave feeling better than when you walked in. Long lasting customer retention and happiness is a truly rewarding.
D
DLocal Guide · 24 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Danielle is an exceptional LMT. After a hand surgery that didn’t give me the results I needed, I saw more improvement in mobility and function after just one session with her than I did in a full year of rehabilitation. She’s highly skilled and intuitive, and knows exactly how to work with a joint that’s still healing.
Highly recommend, best in Madison!
Price assessment: Great price
Response from the owner · 8 months ago
Thank you so much for your kind words! You made my day! I am thrilled you're feeling relief and am looking forward to helping you work toward your wellness goals. See you soon :)
B
Beth BirdLocal Guide · 11 reviewsiTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
The room was comfortably warm, and I found the heated table with fleece blankets combined with aromatherapy and ambient music was very relaxing. Danielle managed to get some of my most persistent trouble spots in my neck and shoulders to relax, which I have not been able to with my array of self-care balls and rollers. I had my best night's sleep that night! My blood pressure has also improved over the past year with regular massage therapy, another plus!
Price assessment: Great price
Response from the owner · Edited a month ago
Beth I am thrilled you're sleeping better and your blood pressure has improved! Thank you for sharing!
K
Kate SchultzLocal Guide · 24 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
I cannot say enough good thinks about Beyond Balance Bodywork. I'm excited to have found someone who is willing to do in-home massages. It's especially helpful as I struggle with mobility issues and not having to leave the house is so helpful.
Danielle is wonderful. She's knowledgeable, kind, and her presence brings so much joy to my home. I have various medical issues and chronic pain, and some other massage places were more about relaxation rather than helping with physical issues (which is fine, just not what I was looking for.) Danielle's understanding of techniques and methods allow her to personalize a massage for her client. She accepts feedback--positive or negative--gracefully and will do what she needs to in order to make sure her clients have the best massage experience possible!
Price assessment: Reasonable price
Response from the owner · 2 years ago
Thank you, Kate for always taking the time to give your feedback! Your situation is truly unique and I know there are others out there that will benefit so much from hearing your perspective. Meeting you was one of the many positives that came out of the pandemic and I am so glad that you find relief in more ways than just physically. You reciprocate that joy back to me as well and I feel so grateful to know you and to have the pleasure to be able to work with you on multiple levels!
O
Oscar Donegan1 reviewiTotal number of Google reviews Oscar has written across all businesses on Google Maps, not just this one.
I've been going to Beyond Balance Bodywork for monthly massages for two years now. Everything you see in the five star reviews is true. Danielle provides the best massage experience you could want. Every session is tailored to your requests for that day, and she keeps notes on your individual problem areas/trends. No "one size fits all" here! The office is comfortable, and you'll leave feeling great.
Price assessment: Great price
Response from the owner · 4 months ago
Thank you Oscar! I'm happy you are comfortable in my space and leave feeling great and with your expectations met. That is exactly what I'm aiming for.
E
ElizabethLocal Guide · 10 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Danielle is an amazing and gracious practitioner who provides a truly holistic experience. She is incredibly conscientious, always taking a lot of time to ensure the session never feels rushed. Her gift for attunement is remarkable; she stays perfectly in tune with both your physical needs and your overall well-being. With a beautiful, regular flow and an approach that goes above and beyond, her work is deeply restorative. I cannot recommend her highly enough!
Price assessment: Reasonable price
Response from the owner · 5 months ago
Elizabeth, I can't thank you enough for sharing your feelings and experiences. Interacting with and caring for clients like you brings true fulfillment and purpose to my life. You embody exactly who I want to work with as someone who is in touch with all of their "bodies".. (physical, emotional, mental and spiritual). Your willingness to be open and explore ways to bring your system back into a state of balance is beautiful to witness. This review is one of the best compliments of my work that I have ever received. Reading your words brought tears to my eyes. Thank you for making my day! :)
N
Nathan Plumb2 reviewsiTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Saying that Danielle is great at what she does, is an understatement so grand, it would be egregious.
Danielle is the perfect massage therapist for anyone searching a therapist, that will not only help you to relax, but also give your muscle the much needed release and care that they deserve.
After getting work on, my body felt ready to operate as it should.
Response from the owner · 8 months ago
Thank you, Luis! I had a great time working with and talking shop with you. I'm very much looking forward to collaborating more in the future!
