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BFG Tax Help

4.7 ★★★★★ · 158 Google reviews · 11 photos
Tax consultant · Rowlett, TX

BFG Tax Help at a glance

BFG Tax Help, rated 4.7 out of 5 by 158 Google reviewers, handles personal and business tax preparation, accounting, and IRS issues. Positive feedback frequently cites professional staff, clear explanations, and efficient service for complex filings. However, low-star reviews consistently complain about poor communication, missed deadlines, incorrect filings, and unauthorized billing for additional services.

  • Google rating: 4.7 out of 5 from 158 reviews (91% five-star).
  • Reviews on this page: 158 Google reviews (153 with written comments, 2 with photos).
  • Owner responses: the business replied to 80% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Tax Preparation Service serving Rowlett, Texas.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.7
★★★★★
158 reviews on Google
5★143
4★1
3★1
2★0
1★13

Reviews from Google, shown as published (original wording, unedited).

Fite Family7 reviews
★★★★★

Great company

Response from the owner · 2 months ago

Thank you for your kind words! We truly appreciate your support and are glad you had a great experience with our team. It was our pleasure to assist you, and we look forward to helping you again whenever you need us. Thank you for choosing BFG Tax Help!

Review from Google · view on Google
Acquria King3 reviews
★★★★★

Initially when requesting assistance and signing the contract it was great. As time went on mistakes were made, misinformation provided, and extremely poor communication began. I would call requesting updates and then told “we’re waiting on the IRS” which was not true. Emails unanswered, return calks continuously pushed back and no guidance whatsoever. I paid for a service and I did not receive. What I did receive in the midst of all of this was a wage garnishment which should not have happened. I’m still in the dark and would have been better off working with the IRS myself.

  • Price assessment: Overpriced
  • Services: Service not listed
Review from Google · view on Google
rethika S2 reviews
★★★★★

Great service from BFG and especially kokila.she was very helpful , accurate , and easy to work with . the tax filing process was quick and hassle -free because of her guidance .thank you for the excellent support!

Response from the owner · 3 months ago

Thank you for your wonderful review! We’re so glad to hear that you had a great experience with BFG and that Kokila provided such helpful, accurate, and professional support. Making the tax filing process quick and hassle-free is exactly what we strive for, and we’re pleased that her guidance made everything easy to navigate. We truly appreciate your kind words and thank you for trusting BFG with your tax needs!

Review from Google · view on Google
Latitser Newton4 reviews
★★★★★

Working with Chris was an exceptional experience. The staff at BFG are highly professional, trustworthy, and knowledgeable. They were very friendly which instantly alleviated my concerns. They took the time to understand my specific business needs and made sure that I understood all the additional services available to me. I highly recommend this firm.

Response from the owner · 3 months ago

Thank you for your wonderful review! We're delighted to hear that working with Chris was such an exceptional experience. Our team takes pride in providing professional, trustworthy, and knowledgeable service while making clients feel comfortable and supported every step of the way. We're glad we could take the time to understand your business needs and help you explore the additional services available to you. Thank you for your recommendation and for trusting BFG with your business—we truly appreciate it!

Review from Google · view on Google
shirley2 reviews
★★★★★

I have never paid that much to prepare my taxes! No happy!

  • Price assessment: Overpriced
  • Services: Tax Preparation
Response from the owner · 3 months ago

Thank you for your feedback. We’re sorry to hear that you were disappointed with the cost of your tax preparation services. We understand that value and transparency are important, and we regret that your experience did not meet your expectations. Our goal is to provide professional, accurate service tailored to each client’s individual needs, but we recognize that costs can sometimes be frustrating. We appreciate your comments and will share them with our team as we continue to improve the client experience. Thank you for taking the time to share your concerns.

Review from Google · view on Google
Jimmy Pickens2 reviews
★★★★★

Everyone there, knowledgeable, and happy to help doing that great job

  • Price assessment: Reasonable price
  • Services: Tax Preparation
Response from the owner · 5 months ago

Thank you for your kind words! We’re glad to hear that our team was knowledgeable and happy to help throughout your visit. Providing excellent care and service is always our goal.

Review from Google · view on Google
A YLocal Guide · 87 reviews
★★★★★

Patrick handled my taxes to the T, his communication was top notch. I cannot say more amazing things about how much he cares about his clients. I recommend all my family and friends to them. Thank you so much Patrick! Looking forward forward to our next meeting, you already have saved me so much on taxes already!

  • Price assessment: Great price
  • Services: Tax Preparation, Tax planning
Response from the owner · 5 months ago

Thank you so much for your kind words! We’re thrilled to hear that Patrick provided such excellent communication and helped make your tax experience smooth and beneficial. Taking great care of our clients and helping them save as much as possible is always our goal. We truly appreciate your trust, your referrals to family and friends, and your continued support. Patrick will be so grateful to hear your feedback. We look forward to working with you again!

Review from Google · view on Google
Justin MurrayLocal Guide · 32 reviews
★★★★★

BFG Tax Help made the entire tax process smooth and stress-free for both my personal and business taxes. They were knowledgeable, responsive, and took the time to explain everything clearly. As a business owner, having a team I can trust is huge, and they absolutely delivered. Highly recommend!

  • Services: Tax Preparation, Tax planning
Response from the owner · 5 months ago

Thank you for your kind words! We’re so glad to hear that BFG Tax Help made the tax process smooth and stress-free for both your personal and business needs. Providing clear communication, reliable guidance, and trusted support for business owners is exactly what we strive for. We truly appreciate your trust and your recommendation. It means a lot to know we could help make such an important process easier for you. Thank you for choosing BFG Tax Help!

Review from Google · view on Google
Mike Whatley2 reviews
★★★★★

Tax prep went great.

  • Price assessment: Reasonable price
  • Services: Tax Preparation
Response from the owner · 6 months ago

Thank you for your feedback! We’re glad to hear your tax preparation went smoothly and appreciate you taking the time to share your experience

Review from Google · view on Google
Emily InzerLocal Guide · 30 reviews
★★★★★

Very helpful staff and very responsive, they treat you like family and do a great job

Response from the owner · 6 months ago

Thank you for your kind words! We’re glad to hear you found our team helpful and responsive. Treating our patients like family is very important to us, and we truly appreciate you taking the time to share your experience.

Review from Google · view on Google

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