Customers frequently praise the facility's welcoming atmosphere, cleanliness, and the professional expertise of staff in hair styling, laser hair reduction, and skin treatments. Recurring themes highlight friendly communication, attention to detail, and positive results from services like blowouts, color, and facials. However, some lower-rated reviews cite issues with appointment scheduling, unexpected no-show fees, and perceived value for specific services like lash extensions, indicating inconsistencies in customer experience management.
Google rating: 4.9 out of 5 from 112 reviews (96% five-star).
Reviews on this page: 112 Google reviews (105 with written comments, 3 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: November 5, 2026.
Service: Hair Salon serving Jackson, Tennessee.
Data from Google, last updated November 11, 2026.
Star ratings
112 Google reviews we collected
4.9of 5
5 stars10796%
4 stars11%
3 stars11%
2 stars00%
1 star33%
Praise vs complaints
Phrases our text analysis found in 105 written reviews
95%praise
Praise11495%
Complaints65%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4235%
Would recommend2723%
Quality & results2622%
Honesty & trust98%
Communication87%
Speed & response65%
Price & value22%
What customers talk about
We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is professional and treats everyone like family.”
“I would recommend she and BH to anyone and everyone!”
“I had a wonderful experience with my stylist, Michelle Ring.”
“Trust her completely with my hair and all 3 of my boys!”
“Brittney explained everything so well, made me feel completely comfortable, and truly knows what she's doing.”
“She works efficiently and gave me the look I desired.”
“It was a little pricey, but I enjoyed it.”
People customers mention
Jordan8 reviews
Botox6 reviews
Ring5 reviews
Ansley5 reviews
Tucker4 reviews
Michelle4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Michelle and Amanda recommended me to Mae and i would have to say I am overjoyed with my blowout. I personally have never experienced a salon like BHSOCIAL. As someone with extremely curly hair she did her magic. I absolutely would recommend her!
Price assessment: Great price
Services: Service not listed
Stella Spencer2 reviewsiTotal number of Google reviews Stella has written across all businesses on Google Maps, not just this one.
I have been getting the laser hair reduction treatment at BH and within the first treatment, I could already tell such a difference! One of the best things I’ve ever done!!!
Matt & Sandi Wright1 reviewiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Love going to BH Social! Jordan is excellent!!! She is professional and treats everyone like family. I’ve been going to BH for a couple of years for blow-outs and couldn’t be happier!!!
Kristen D. White5 reviewsiTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Brittney Tucker is the BEST! I only trust her with my skin! She has zapped a cherry hemangioma off my face! Smoothed my lines and given me lots of freshness!! I trust her opinion on things I need to use on my skin as well for daily health and anti-aging!
Also, every hair stylist is awesome and the blowouts are a treat!
Obsessed with Beauty House Social and Michelle!! The inside is a vibe and so cool. They have incredible products and Michelle is a pro. I always leave feeling amazing!!!
Eleanor Belle Weaver1 reviewiTotal number of Google reviews Eleanor has written across all businesses on Google Maps, not just this one.
I had a wonderful experience with my stylist, Michelle Ring. The location is beautiful and everything is very neat and comfortable. I was greeted as I entered and everyone was pleasant and professional. I was offered a beverage and there was nice music playing. Michelle did a color, cut and style, as well as an eyebrow tint and wax and I loved my results. I met the owner and the aesthetician. My checkout and next appointment were easy and convenient. Looking forward to my next visit. Michelle is amazing!
Price assessment: Great price
Services: Service not listed
Tammy Keith13 reviewsiTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.