Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Bialecki's Plumbing-Heating-AC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%62+4.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Bialecki's Plumbing-Heating-AC

Bloomsburg, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 150 Google reviews

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Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bialecki's Plumbing-Heating-AC is better than 92% of sump pump repair services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bialecki's Plumbing-Heating-AC is better than 93% of sump pump repair services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bialecki's Plumbing-Heating-AC is better than —% of sump pump repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bialecki's Plumbing-Heating-AC is better than 93% of sump pump repair services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bialecki's Plumbing-Heating-AC is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bialecki's Plumbing-Heating-AC is better than 62% of sump pump repair services.B
62

Reviews for your job

Customers hired Bialecki's Plumbing-Heating-AC for 7 kinds of job.

Bialecki's Plumbing-Heating-AC for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “HVAC system repair”

Rawley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Technician was respectful and thorough. He got the job completed in fast time!

Not sureHVAC system repair
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have used Bialecki for years to service our Central Air. The customer service and professionalism they give is fantastic. Also priced reasonable for the work and time completed. Highly recommended

Reasonable priceHVAC system repair
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Everyone one who works there from the schedulers to the technicians are so friendly, professional, and competent! Give 10+++ stars to this company!

Paid $100–200Great priceHVAC system repairService not listed
steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They came the next day to fix heat pump because the cooling wasn't working. Fixed it and my dog is no longer panting and running around. Thank You guys!

Not sureHVAC system repair
Roseann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Efficient and friendly. Great service. Highly recommend.

Not sureHVAC system repair
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were great! Came early, figured out what was wrong and fixed the problem. Extremely friendly and knowledgeable. Would definitely recommend them for your HVAC needs.

Great priceHVAC system repair
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Responsible and friendly personnel. Able and willing to answer HVAC questions. We have used them for many years and will continue to use them to meet our HVAC needs.

Not sureHVAC system repair
P6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very quick response time and a great job fixing a furnace for me!

Great pricePlumbing servicesHVAC system repair
JuleneLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Charlene and the team at Bialecki’s are always so friendly, efficient and knowledgeable. I know when I call that I’m in good hands. Their communication and follow up is exceptional.

Paid $300–400Reasonable priceHVAC system repair
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Outstanding service! During this busy time of year they were able to fit me in (a new customer BTW). My technician was on time, professional and knowledgeable!

Not sureHVAC system repair
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Dylan showed up early. Not only took care of the oil burner he was able to repair another problem that had occurred. Thanks

HVAC system repair
Doug8 months ago★★★★★

Rating only, no written review.

Reasonable priceHVAC system repair
allstar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Not sureHVAC system repairHVAC system maintenance

Price

$176-63% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 54%Overpriced 0%Not sure 30%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance14—
HVAC system repair13—
Heating system repair5—
Heating system maintenance4—
Plumbing services4—
A/C services3—
Plumbing fixture installation2—

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