Reviewers highlight the facility's cleanliness, convenient scheduling flexibility, and patient instructors who foster child confidence. Common themes include friendly staff, structured lessons, and thoughtful amenities like viewing areas and parking. Recurring criticisms involve inconsistent coaching quality, with some noting that advanced students receive repetitive exercises or insufficient individual attention. Additionally, isolated complaints mention back office communication issues, such as unreturned emails or billing discrepancies, and the heat in waiting areas.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Highly recommend! My daughter has done so well at Big Blue and being able to swap days and times around as needed has made possible with our ever changing schedules. Love Big Blue!
Thank you, Megan! We're so glad to hear that your daughter is doing well at Big Blue and that our flexible scheduling has been helpful for your family. We appreciate your support!
Highly recommend! We have seen fast progress with an amazing staff!
Thank you, Sheila! We're glad to hear you're seeing fast progress and appreciate your kind words about our amazing staff.
Big Blue is a lot of fun! My son is 4 months and everyone has been lovely and helpful. Swim instructors are very informative and caring. I highly recommend!
Thank you, Olive! We're delighted to hear that you and your son are enjoying Big Blue. It's wonderful to know that our swim instructors have made a positive impact. We appreciate your recommendation!
We love lessons here! The flexibility of scheduling with the app, the adorable indoor pool area, n having giggle for sale if you forget yours, the play space in the viewing area for little siblings- it’s all so thoughtfully done. And my daughter has progressed through the levels so well- we’re totally happy here!
Thank you, Heidi! We're so glad to hear that you love the lessons and appreciate the thoughtful details we provide. It's wonderful to know your daughter is making great progress. We truly value your support!
Great service very pation with the kids and very good with routine work they are consistent with there routine very understanding little bit pricey I pay for 1 hour once a week for ech of my daughter's and I realized that they don't use the full hour in the water they do around 35 minutes to 45 minutes of class then we have some time for changing on our own hour time that is pay with I pay for swimming classes
Thank you, Alan, for your feedback! We're glad to hear you appreciate the service and the patience shown with the kids. We understand the importance of maximizing the time in the water and will take your comments into consideration. Your insights are valuable to us!
Great spot for teaching the fundamentals of swimming to Littles. Very good structure to the classes.
Thank you, Shane! We appreciate your feedback and are glad to hear that you find our classes well-structured for teaching swimming fundamentals to the little ones.
Staff is very nice. My 5 year old was nervous when she progressed from swimming half the pool to the whole pool and the instructor was very nice and made her feel comfortable. Theirs a viewing place in the pool room and outside of the pool room with glass windows. Theres a convenient parking right out front. There are many showers and many changing stalls. The place is clean overall. Both my girls have gained so much confidence in the pool. Thank you!!
Cathy, thank you for your detailed feedback. We're glad to hear your four-year-old is gaining confidence in the water! We appreciate your suggestions regarding evaluations and will take them into consideration for improvement. Your insights are valuable to us!
Calm environment, friendly staff whom engage appropriately with children. Love the high 5s and fist bumps, give kids a sense of acknowledgement for their efforts
Thank you, Francesca, for taking the time to leave a review. We appreciate your feedback!
Wry good and fun experience. Staff is super friendly and accommodating. Would highly recommend.
Thank you, Nicholas! We're glad you had a fun experience and appreciate your kind words about our friendly staff. Your recommendation means a lot to us!
LOVE the instructor she was so gentle and kind and enthusiastic just what we needed for her first scary swim experience that ended up being wonderful.
Thank you, Lauren! We're so glad to hear that the instructor made your first swim experience a positive one. It's great to know that her gentle and enthusiastic approach helped create a wonderful time.