Analyzing 5,377,1955.4MGoogle Reviews For 14,40614.4K Experts
Big Box Disposal Inc.
4.9★★★★★ · 345 Google reviews · 24 photos
Dumpster rental service · Manhattan, IL
Big Box Disposal Inc. at a glance
Google reviewers rate Big Box Disposal Inc. 4.9 out of 5 based on 345 reviews, with the owner responding to 98% of them. Customers frequently praise the company for punctual deliveries, flexible scheduling, and fair pricing for dumpster rentals. Recurring themes include easy booking processes and responsive communication during drop-off and pickup. However, a small number of low-star reviews cite issues with high costs, driveway damage during delivery, and unresolved billing disputes.
Google rating: 4.9 out of 5 from 345 reviews (98% five-star).
Reviews on this page: 345 Google reviews (309 with written comments, 12 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 27, 2026.
Service: Waste Removal Service serving Manhattan, Illinois.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
345 reviews on Google
5★337
4★2
3★0
2★1
1★5
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 309 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their pricing is fair and reasonable, they're very accommodating, and they genuinely work with your schedule to make delivery and pickup as convenient…”
“Was overcharged for the dumpster initial costs.”
“The bin I rented was both delivered and collected so quickly and quietly!”
“The young man I spoke to over the phone was very nice and knowledgeable.”
“I highly recommend Big Box Disposal to anyone needing dumpster or waste disposal services!”
“We've used Big Box Disposal on several occasions and each time we've had a great experience with them.”
“Their delivery times are perfect, their staff is amazing and they are affordable and easy to reach.”
“pricing is fair and reasonable, they're very accommodating, and they genuinely work with your schedule to make delivery and pickup as convenient as po…”
“But he never told me there was a 10 day rental and he agreed with me that We need to wait till spring so why lie and scam me out of the money.”
People customers mention
Marty12 reviews
Lockport4 reviews
Peter4 reviews
Jake3 reviews
Dumpster3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jason VorrierLocal Guide · 26 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Good price considering it was for 7 days! Placed the dumpster exactly where I wanted it!
Response from the owner · 4 hours ago
Hi Jason, thank you for choosing Big Box Disposal for your roll-off dumpster service in Channahon! We are glad our pricing fit your project timeline perfectly and that we placed the dumpster exactly where you needed it. We appreciate your business!
Larry EspinozaLocal Guide · 24 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
We've used Big Box Disposal on several occasions and each time we've had a great experience with them. From the office to the drivers, they make renting a dumpster easy and hassle-free. Their pricing is fair and reasonable, they're very accommodating, and they genuinely work with your schedule to make delivery and pickup as convenient as possible.
It's refreshing to deal with a company that understands customer service and makes the entire process so simple. Reliable, flexible, and easy to work with. I highly recommend Big Box Disposal to anyone needing dumpster or waste disposal services!
Response from the owner · 6 days ago
Thank you so much for the 5-star review, Larry! The team at Big Box Disposal truly appreciates your business and your support for our roll off dumpster services in Justice.
Wieslawa Wildhirt7 reviewsiTotal number of Google reviews Wieslawa has written across all businesses on Google Maps, not just this one.
Great service. Will use them in a near future again.
Response from the owner · 4 weeks ago
Thank you for the 5-star review, Wieslawa! We appreciate your business and can't wait to provide you with top-notch roll off dumpster service in Lockport again soon. Thank you for choosing Big Box Disposal!
Great Collision1 reviewiTotal number of Google reviews Great has written across all businesses on Google Maps, not just this one.
We have used this company for several office clean outs now. They have always been professional. Their delivery times are perfect, their staff is amazing and they are affordable and easy to reach. 10/10 would recommend
Response from the owner · 3 weeks ago
Thank you so much, Christina! We appreciate being your 10/10 choice for roll off dumpster service in Burr Ridge during your office cleanouts. Big Box Disposal's team is proud to keep your projects affordable, professional, and on schedule!
Guillermo Navarrete7 reviewsiTotal number of Google reviews Guillermo has written across all businesses on Google Maps, not just this one.
I rented for a few days and I thought pricing was high and not competitive. Still had great reviews and took a shot. Delivery was a disaster and caused damages to my driveway and surrounding area. Made company aware and sent videos and images. I’m still waiting to hear back in regards to this.
Katrina Burgess9 reviewsiTotal number of Google reviews Katrina has written across all businesses on Google Maps, not just this one.
The bin I rented was both delivered and collected so quickly and quietly! I was home but didn't even hear them drop or load the largest bin I could order! They asked ahead of time where to park it, placed it exactly where I asked and I never saw anyone, this means my packing was uninterrupted and my dogs weren't bothered, awesome!
Will absolutely rent here again!
Response from the owner · a month ago
Hi Katrina, thank you for the 5-star review! We're thrilled your roll-off dumpster service in Tinley Park was so seamless. At Big Box Disposal, we always aim to drop off and pick up our bins quickly and quietly so your day (and your dogs!) stay completely uninterrupted. We look forward to helping you with your next rental!
Linda SchmidtLocal Guide · 25 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
This was an awesome experience for us. We were moving after 25 years and needed to throw away a lot of stuff! They are reasonable and cheaper than everyone else. They even deliver same day! Extension of the dumpster was affordable. Please call this company for your dumpster needs. You won't be disappointed! We ordered a 30 yard dumpster. I actually did not think we had that much stuff! Boy, was I wrong. I will definitely keep them in mind for the future. Job well done Big Box!
Response from the owner · a month ago
Hi Linda, thank you so much for the 5-star review! Moving after 25 years is a huge job, and we are thrilled Big Box Disposal could make it easier with our roll off dumpster service and same-day delivery in Joliet. We appreciate the high recommendation and look forward to helping you again in the future. Good luck with your new home!
isidro duarteLocal Guide · 27 reviewsiTotal number of Google reviews isidro has written across all businesses on Google Maps, not just this one.
Best prices in the area along with great customer service
Response from the owner · 2 months ago
Thank you for the 5-star review, Isidro! At Big Box Disposal of Aurora, we pride ourselves on offering the best prices and top-notch customer service for our roll off dumpster services. We appreciate your business and look forward to working with you again!
Frank Bartels4 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
