iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 14 ironworkersiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★73 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently describe the welding and metal fabrication services as high quality, durable, and reasonably priced. Recurring themes include punctual turnaround times, clear communication, and the owner’s willingness to handle urgent repairs or custom projects. One minor criticism noted in a review was that the owner arrived late to an appointment, though the work was completed promptly.
Google rating: 5.0 out of 5 from 73 reviews (100% five-star).
Reviews on this page: 73 Google reviews (67 with written comments, 10 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 19, 2026.
Service: Ironworker serving Fairbanks, Alaska.
Data from Google, last updated October 28, 2026.
Score profile vs other ironworkers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Big Cat Metal WorksIronworkers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Cat Metal Works: 100/100 on this factor. Category median: 82.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Cat Metal Works: 98/100 on this factor. Category median: 74.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Cat Metal Works: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
73 Google reviews we collected
5.0of 5
5 stars73100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 67 written reviews
99%praise
Praise15499%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response3623%
Would recommend2919%
Staff & attitude2818%
Quality & results2516%
Price & value1912%
Communication149%
Honesty & trust53%
What customers talk about
We read 67 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Chris answered on the first call and had us come down the next day when no one else would even answer their phones.”
“I highly recommend Big Cats for any welding project, large or small.”
“Can't recommend Chris enough, had both middle shackles of our double axle trailer fail on us and a quick phone call to Big Cat and he was able to mee…”
“I have to say Chris at Big Cat is a true professional.”
“Great work done on my trailer, making it it better.”
“The quality of the work was great, the price was very reasonable, and the turnaround time was solid.”
“My truck is old and I figured he would say he couldn’t give me what I wanted but he surprise me he explained what he could do and set me up with an appointment.”
“Chris is professional, reliable, and always shows up on time.”
People customers mention
Chris26 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KaylaLocal Guide · 4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Big Cat Metal Works welded the sign bracket for my business, and I couldn’t be happier with how it turned out! They made it exactly how I envisioned and ensured it was strong enough to withstand Alaska’s cold, harsh winters. It’s incredibly durable, beautifully crafted, and the quality of their work is amazing. I highly recommend them!
Rob5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I reached out to Chris for a project I’m working on, and he’s a solid guy to know when you need metal fabrication!
I’m building a pedal bike attachment for the back of his wheelchair so my French Bulldog can stay active and maintain muscle mass in his back legs.
Chris, thank you so much for helping make this…
James5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great work done on my trailer, making it it better. Fair pricing. Easy to work with 10/10 service!
Carlos6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Chris is outstanding. Keep up the good work. My buddy was raving about the work that Chris did on his camper. Keep grinding.
Brittney5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I gave Chris a call for an estimate to replace the failed tongue on my travel trailer. He was there that day to take a look and gave me an estimate before the end of the day. He scheduled my trailer in quickly. Hes very communicative and punctual. Highly recommend! I'll be using his company again, if I ever need anything welding.
Rachel2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We were in a giant pinch and needed an item welded that came wrong from the manufacturer with no time to wait for a new piece. Chris answered on the first call and had us come down the next day when no one else would even answer their phones. He fit us in last minute and got us fixed up within a matter of hours at a…
Big Cat Metal Works welded the sign bracket for my business, and I couldn’t be happier with how it turned out! They made it exactly how I envisioned and ensured it was strong enough to withstand Alaska’s cold, harsh winters. It’s incredibly durable, beautifully crafted, and the quality of their work is amazing. I highly recommend them!
Response from the owner · a week ago
Thank you very much
We’re so happy your satisfied with our services
Congratulations on your business expansion
That’s really exciting
Rob Vining5 reviewsiTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
I reached out to Chris for a project I’m working on, and he’s a solid guy to know when you need metal fabrication!
I’m building a pedal bike attachment for the back of his wheelchair so my French Bulldog can stay active and maintain muscle mass in his back legs.
Chris, thank you so much for helping make this project possible. I really appreciate your time, skills, and support!
Response from the owner · a week ago
Thank you for trusting us with your project. Please let us know if there is anything else we can do to help.
Eric1 reviewiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
I gave Chris a call for an estimate to replace the failed tongue on my travel trailer. He was there that day to take a look and gave me an estimate before the end of the day. He scheduled my trailer in quickly. Hes very communicative and punctual. Highly recommend! I'll be using his company again, if I ever need anything welding.
Response from the owner · 3 weeks ago
Thanks so much
We appreciate your business
Happy to help and get you back on the road
Mac McAdams2 reviewsiTotal number of Google reviews Mac has written across all businesses on Google Maps, not just this one.
I have to say Chris at Big Cat is a true professional. I needed a fabrication job done and I called home and he said come down. So I went to his shop with an idea and pieces parts. I told him what my idea was on th running boards on my 99 gmc and what I needed. He instantly got a mat and went under and was looking at what he had to do. My truck is old and I figured he would say he couldn’t give me what I wanted but he surprise me he explained what he could do and set me up with an appointment. He had called later with a cancellation and drop
My truck off and get the work done earlier So I did I dropped it off on a Thursday night I work a Wierd shift and the next afternoon was called and said it was completed. Was kinda worried about what I was gonna see but when I got there Chris had gave me everything I had asked for and was hoping for. He is a true professional and a craftsman. My sincere thank you for everything
Response from the owner · a month ago
Thanks Mac
Happy we could help you out.
Great meeting you
Shep Sheppard2 reviewsiTotal number of Google reviews Shep has written across all businesses on Google Maps, not just this one.
We were in a giant pinch and needed an item welded that came wrong from the manufacturer with no time to wait for a new piece. Chris answered on the first call and had us come down the next day when no one else would even answer their phones. He fit us in last minute and got us fixed up within a matter of hours at a great rate with excellent looking welds! Can't recommend him and his services enough! Everything fits perfect now and a big thank you to him for making it happen
Response from the owner · a month ago
Thanks for letting Big cat metal works help you out
we appreciate your bussiness
Christian Hare1 reviewiTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
