Wid Hazel5 reviewsTotal number of Google reviews Wid has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service!!!
BIG D Tires
4.7 ★★★★★ 577 Google reviews · 23 photos
89%five-star reviews
39%reviews answered by the owner
Nov 2026latest review
BIG D Tires at a glance
Google reviewers rate Big D Tires 4.7 out of 5 based on 577 reviews, with the owner responding to 39% of them. Positive feedback highlights fast service times, friendly staff, competitive pricing, and helpful communication regarding tire repairs, oil changes, and inspections. However, several low-star reviews describe rude behavior, rushed interactions, and instances where customers felt pressured to purchase unnecessary tires or were charged for damage caused by mechanics.
- Google rating: 4.7 out of 5 from 577 reviews (89% five-star).
- Reviews on this page: 577 Google reviews (520 with written comments, 73 with photos).
- Owner responses: the business replied to 39% of reviews.
- Most recent review: November 8, 2026.
- Service: Tire Shop serving Dallas, Texas.
Data from Google, last updated November 9, 2026.
Star ratings
577 Google reviews we collected
- 5 stars51689%
- 4 stars142%
- 3 stars41%
- 2 stars20%
- 1 star417%
Praise vs complaints
Phrases our text analysis found in 520 written reviews
- Praise79196%
- Complaints324%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude18923%
- Speed & response17221%
- Quality & results12816%
- Price & value12615%
- Would recommend11714%
- Honesty & trust688%
- Communication233%
What customers talk about
We read 520 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Really friendly staff and my whole family gets their cars fixed and worked on by him.”
“…only needed one new tire I don’t recommend here at all they were all rude…”
“Really good service amazing work pretty fast i would come here again my go to shop now!”
“They did a great job repairing my rim and got me in and out under an hour.”
“t to get new tires, and all they had for me were mismatched ones, and worst of all the stripped almost all of the lug nuts and even broke one of the b…”
“They're very reasonable and catered to my specific concerns regarding plastic hub assembly on each rim and installed by hand instead of using an impac…”
“Don’t waist your time and money, this people over charge me, I bought them two new tires and I ask them (in Spanish) that I want the new ones in the b…”
“Gave us water while we was waiting in the car definitely recommend going here and not the place across the street way better than Latinos discount”
“I absolutely do not recommend going to that place.”
“It is so comforting to know there is a spot in the east Dallas neighborhood that is professional, reliable, and fairly priced.”
“🤬 Be careful with your cars there they are not honest, apart from what one pays and they scam you”
“Daniel communicates clearly and establishes expectations ahead of time.”
People customers mention
- Daniel 33 reviews
- Eduardo 5 reviews
- Shop 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.7 ★★★★★ 577 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Juliana Luna3 reviewsTotal number of Google reviews Juliana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReally good service amazing work pretty fast i would come here again my go to shop now!!!
- Price assessment: Great price
- Services: Auto engine diagnostic
Kamara Willis3 reviewsTotal number of Google reviews Kamara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast service and really great prices. Really friendly staff and my whole family gets their cars fixed and worked on by him. There’s no problem he can’t fix. Eduardo is a very fast worker there and got us in and out in just 10 minutes. And they have really cute cats.
- Price assessment: Great price
- Services: Tires
Sharocklyn Shelton12 reviewsTotal number of Google reviews Sharocklyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe best auto shop all the staff are friendly. Daniel is amazing always ready to help and very informative about everything going on with my car as well as my kids cars
- Price assessment: Great price
Miguel Amashta1 reviewTotal number of Google reviews Miguel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google2015 nissan Service was really good. Help me out to put air on my tires for free. Did service with excellent customer service?
Christina Aldaco4 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy husband went in for an oil change this morning The mechanic broke dipstick inside Has the audacity to charge over 300 to retrieve and replace dipstick he broke Tried calling to speak to a manager but they act like they can’t hear me and hang up Thanks for spending the time to educate yourself no attempt to contact me or my husband While you did that I found a place to fix what your mechanic broke in a rush as you can clearly tell by how it broke off As he claimed he gently removed it with his pinky finger (highly doubt that!!) Still waiting for THAT video footage …. The new place we found also offered to fix the side bracket your mechanic replaced 2 days ago but did so terribly that my husband had to go back the next morning for your mechanic to “fix” which of course he only made the noise go away LAZY quick fixes are not ideal Do better and don’t blame the customer I’ll be reporting you to BBB IF YOU PAY MORE YOU WILL GET A FULL CARFAX REPORT
- Services: Oil change
Response from the owner · a week ago
Thank you for taking the time to share your experience. We apologize for the frustration caused during your recent visit. Plastic dipstick handles and tubes are located in high-heat areas of the engine bay, causing them to become naturally brittle and degrade over time. Because of this normal wear and tear, these parts can break during standard routine service through no fault of technician negligence, which is why we cannot assume liability for pre-existing material degradation. Extra information 2018 ford escape 2.5L -(VIN#1FMCU0F70JUA54006) The car fax shows very weak service maintenance records, if any at all. Theres 100,000 mile gap in between proper servicing. Best of luck.
Mihir PatwardhanLocal Guide · 271 reviewsTotal number of Google reviews Mihir has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad a flat tire a few minutes from this shop. They were so helpful and efficient. Showed me the tirewall and gave me options on replacement. I was out of there in 15 minutes. 10/10 would recommend!
- Price assessment: Great price
- Services: Tires
Isaiah Flores1 reviewTotal number of Google reviews Isaiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey got us in and out less than 40 minutes. The guys are good at what they do I will be coming back with my other cars
Zupe Zokay2 reviewsTotal number of Google reviews Zupe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat price!
- Price assessment: Great price
- Services: Tires
Jacqueline Nalaka1 reviewTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTire changed just in 5-8 minutes! Wow fast and they don’t wasting your time. 📌📌
- Price assessment: Great price
- Services: Tires
Business details
- Address: 9803 Ferguson Rd, Dallas, TX 75228
- Phone: (214) 321-3388
- Service area: Dallas, TX