Lawn care service · Springfield, MO · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%90+23.5Value 15%100+15.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 29 lawn mower repair servicesiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★87 Google reviews · 49 photos
99%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Big Dad and Sons Lawn and Tree Care Services LLC at a glance
Customers consistently praise the company for its punctuality, fair pricing, and thorough attention to detail during lawn mowing, leaf cleanup, and other landscaping tasks. Reviewers highlight the team's reliable communication and professional demeanor, noting that the business often accommodates last-minute requests or seasonal needs. The primary criticism involves unresponsive website contact forms and phone numbers, which some potential clients found frustrating despite the high satisfaction levels among existing customers.
Google rating: 5.0 out of 5 from 87 reviews (99% five-star).
Reviews on this page: 87 Google reviews (83 with written comments, 5 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 13, 2026.
Service: Lawn Mower Repair Service serving Springfield, Missouri.
Data from Google, last updated October 25, 2026.
Score profile vs other lawn mower repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyLawn Mower Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Dad and Sons Lawn and Tree Care Services LLC: 93/100 on this factor. Category median: 75.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Dad and Sons Lawn and Tree Care Services LLC: 90/100 on this factor. Category median: 73.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big Dad and Sons Lawn and Tree Care Services LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Dad and Sons Lawn and Tree Care Services LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 49.–
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Bar = this company · dark tick = category median.
Star ratings
87 Google reviews we collected
5.0of 5
5 stars8699%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 83 written reviews
99%praise
Praise16899%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price660%
Reasonable440%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5029%
Would recommend3118%
Price & value2615%
Staff & attitude2213%
Speed & response2213%
Communication106%
Honesty & trust95%
What customers talk about
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They have great communication, work hard and do a fantastic job.”
“I would absolutely recommend Big Dad and Sons Lawn Care Services to anyone looking for dependable lawn care.”
“David came out within an hour of our phone call and gave a very fair price for the scope of the project.”
“They are professional, provide excellent service, and can do a variety of landscaping jobs.”
“Contacted through website and received a timely response.”
“…y say when they say and I am very grateful for both their service and communication…”
“What I appreciate just as much as the quality of their work is how friendly, dependable, and respectful they are.”
People customers mention
David10 reviews
Dave3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Lisa3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Highly recommend! Contacted through website and received a timely response. David came out within an hour of our phone call and gave a very fair price for the scope of the project. He also worked with me on getting the job done quickly. The finished job exceeded my expectations! David went above and beyond, will be using his services moving forward.
amy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Family business. They have great communication, work hard and do a fantastic job. Easy payment option. Highly recommend!
Reasonable price
Lori3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
I sent a message through the form on their website with no response. Then the website also said you could call or text the number on there. I texted the number, no response from that either. Perhaps they have so much business already that they do not need anymore? If you have a form on your website for contact,…
Hannah11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David and his crew are great! They are professional, provide excellent service, and can do a variety of landscaping jobs.
Great price
MindiLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This company is amazing. They picked us up well into the season and not only took care of our yard but also my mothers. Will def keep them for next year and many more to come!!
Great price
richard3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very reasonable and honest.they have been serving my yard needs for 3 years now and other things here and there. Would not want anyone else. Thanks for everything and god bless
Highly recommend! Contacted through website and received a timely response. David came out within an hour of our phone call and gave a very fair price for the scope of the project. He also worked with me on getting the job done quickly. The finished job exceeded my expectations! David went above and beyond, will be using his services moving forward.
Response from the owner · a week ago
We appreciate the opportunity to service your property! Welcome to Mo!!
Lisa Stracke1 reviewiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
I sent a message through the form on their website with no response. Then the website also said you could call or text the number on there. I texted the number, no response from that either. Perhaps they have so much business already that they do not need anymore? If you have a form on your website for contact, the worst thing you can do is not respond to it.
Hannah11 reviewsiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Big Dad and Sons Lawn Care Services does an outstanding job every single time. They do not just come in, cut the grass, and leave. They pay attention to the details. The lawn is cut right, everything is trimmed and cleaned up, and they finish by blowing off the sidewalks and driveway. When they leave, the entire property looks sharp.
What I appreciate just as much as the quality of their work is how friendly, dependable, and respectful they are. There was even a time I could not be home on the day we had scheduled, and they still showed up, took care of everything, and did another great job.
I also really respect seeing a father working alongside his kids and building something together. Their work ethic and the way they carry themselves says a lot.
Great service, great attention to detail, and people who take pride in what they do. I would absolutely recommend Big Dad and Sons Lawn Care Services to anyone looking for dependable lawn care.
Five stars all day long...
Mindi SkinnerLocal Guide · 16 reviewsiTotal number of Google reviews Mindi has written across all businesses on Google Maps, not just this one.
This company is amazing. They picked us up well into the season and not only took care of our yard but also my mothers. Will def keep them for next year and many more to come!!
Price assessment: Great price
Response from the owner · a month ago
Thank you for being such a great client! We will look forward to continuing to service your properties!
richard wells3 reviewsiTotal number of Google reviews richard has written across all businesses on Google Maps, not just this one.
Very reasonable and honest.they have been serving my yard needs for 3 years now and other things here and there. Would not want anyone else. Thanks for everything and god bless
Price assessment: Great price
Response from the owner · a month ago
Thank you for sticking with us from the beginning! We look forward to continuing to service your property for many years to come.
Cole PannellLocal Guide · 18 reviewsiTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
