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Big Scarlet Moving

Mover · Columbus, OH · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 218 moversPosition by Experts Score among all companies we track in this category. · better than 96%
5.0 ★★★★★ 178 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
Oct 2026latest review

Big Scarlet Moving at a glance

Big Scarlet Moving holds a perfect 5.0 rating from 178 Google reviews, with the owner responding to 93% of feedback. Customers frequently cite punctuality, careful handling of belongings, and accurate hourly pricing as key positives. The team is described as professional and communicative, often accommodating last-minute changes or difficult logistics without issue. No recurring criticisms appear in the provided excerpts, indicating consistent satisfaction with the service.

  • Google rating: 5.0 out of 5 from 178 reviews (100% five-star).
  • Reviews on this page: 178 Google reviews (174 with written comments, 15 with photos).
  • Owner responses: the business replied to 93% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Mover serving Columbus, Ohio.

Data from Google, last updated October 29, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

Satisfaction100Reliability99Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 100 (median 93)Reliability: 99 (median 90)Craft & service: 99 (median 93)Value: 100 (median 100)Momentum: 100 (median 100)
Big Scarlet MovingMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Scarlet Moving: 100/100 on this factor. Category median: 93.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Scarlet Moving: 99/100 on this factor. Category median: 90.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big Scarlet Moving: 99/100 on this factor. Category median: 93.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big Scarlet Moving: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Scarlet Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.

Star ratings

178 Google reviews we collected

  • 5 stars178100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 174 written reviews

  • Praise33098%
  • Complaints62%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price583%
  • Reasonable117%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9227%
  • Would recommend8124%
  • Speed & response6820%
  • Quality & results4714%
  • Price & value299%
  • Honesty & trust103%
  • Communication93%

What customers talk about

We read 174 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were fast, efficient and very kind and sociable!”
  • “They did an incredible job and would recommend them to everyone!”
    “I cannot recommend Big Scarlet Moving Company enough!”
  • “They were so easy to work with, punctual, and had the best price out of everyone we called.”
  • “Thank you guys for making this such a wonderful experience!”
    “They covered my furniture and wrapped it to make sure that it was safe from getting damaged.”
  • “I would highly recommend them to anyone looking for movers that care and pricing that is affordable.”
  • “If you’re looking for reliable, hardworking movers, Big Scarlet is the way to go!”
  • “They listened to our concerns and was highly professional.”

People customers mention

  • Carter 19 reviews
  • Kason 19 reviews
  • Josh 17 reviews
  • John 14 reviews
  • Teddy 14 reviews
  • Patrick 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Big Scarlet Moving for 1 kind of job. Pick one to see what they paid and said.

Recent priced reviews

Daniel14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We moved a few weeks ago and we used Big Scarlet Moving for our moving needs. To say we were happy and satisfied would be an understatement. Patrick, Lamar and Norman were incredible! They were fast, efficient and very kind and sociable! They did an incredible job and would recommend them to everyone! Hopefully we…

Paid $1,000–1,500Great price

Photos

Customer reviews

5.0 ★★★★★ 178 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Grant Ison5 reviewsTotal number of Google reviews Grant has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Incredible experience. Great price. Very careful movers. Lamar and Norm were fantastic. Would request them again.

Response from the owner · 3 weeks ago

Thanks for your kind feedback and your five star review. We appreciate your business and hope to work with you again in the future.

Daniel Hill-Byrd14 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We moved a few weeks ago and we used Big Scarlet Moving for our moving needs. To say we were happy and satisfied would be an understatement. Patrick, Lamar and Norman were incredible! They were fast, efficient and very kind and sociable! They did an incredible job and would recommend them to everyone! Hopefully we don’t need to use movers again for a while. But if we do, we are calling up Big Scarlet Moving again. Thank you guys for making this such a wonderful experience!

  • Price assessment: Great price
  • Price: $1,000–1,500
Response from the owner · 3 weeks ago

Thank you for your kind feedback. We appreciate all of our customers as family and we hope to work with you in the future.

Jennifer Baker3 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A friend suggested Big Scarlet Moving and we are so grateful! They were so easy to work with, punctual, and had the best price out of everyone we called. They are the best!

Response from the owner · 3 weeks ago

Thank you, Jennifer for your kind feedback and we appreciate your review. We like to treat all of our customers like family and we’re great. You got a five star satisfaction out of us.

Clarissa Morris4 reviewsTotal number of Google reviews Clarissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Would call a million times over. Back in October 2025 I called on a Sunday and they were able to help me get my couch in the house I was moving in. It had to come in through a window, and I was so thankful they didn’t give up! Forever thankful for the help! Made the end of a very stressful move so much better! Thank you!

  • Price assessment: Great price
Lindsay Beaver8 reviewsTotal number of Google reviews Lindsay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I wish I could give 1,000 stars! The most amazing movers anyone could ever ask for! Everyone was so nice and handled all my items with care as well! They showed up early and worked so hard! I knew it was going to be very tight to fit all of my stuff into the truck. They did everything they could to make it all fit, it was so impressive!

Response from the owner · a month ago

Thank you so much, Lindsey for your kind feedback. We appreciate your business.

Michael Andrew5 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We moved this past Saturday from Powell to Lewis Center. LaMar, Patrick and Norman were absolutely awesome! They hustled and are the nicest guys and did all the heavy lifting. They listened to our concerns and was highly professional. Moving from a house of 21:years is stressful and we joked, laughed, talked music and a LaMar has the nicest smile! I highly recommend! 😎

Response from the owner · a month ago

Thank you so much, Michael for your kind feedback and we appreciate your business

Trevor TyreeLocal Guide · 31 reviewsTotal number of Google reviews Trevor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot recommend Big Scarlet Moving Company enough! From start to finish, their team was professional, efficient, and handled everything with care. Scheduling was easy, and they showed up on time, ready to work. The movers were polite, friendly, and went above and beyond to ensure my belongings were packed securely and transported safely. I was especially impressed with how they handled my heavy furniture—no scratches or damage at all! What really stood out was their attention to detail and willingness to accommodate special requests. They made a stressful moving day so much easier. If you’re looking for reliable, hardworking movers, Big Scarlet is the way to go! I would just like to add. A year later from the review I left up top Scarlet Moving came through again and helped my sister move. They were just as phenomenal for her as they were for me. You can trust this team to move your stuff safely and securely they treat everything like it was their own.

Response from the owner · Edited 3 months ago

Trevor, thank you so much for the continued support and for trusting Big Scarlet Moving again to help your sister move too. We’re glad our team made scheduling easy, showed up on time, and handled your belongings and heavy furniture with the care and attention to detail you mentioned. It means a lot to hear we could make moving day less stressful and accommodate your special requests.

Kathleen DayLocal Guide · 14 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I hesitate to give this review since it’s so difficult to get the customer service, care and quality these guys provide each and every time. I learned from my first job ever at Nordstrom that “underpromising and over-delivering” is the very definition of both business and customer service, and these guys do that and more. As just one example, when I had them drop off one of my items for donation that I had accidentally left valuables in, though no fault of theirs, they got up early the next morning to make sure I got the items back. The reason? They said that any time their business is associated with a move, they want to ensure it is done above board from beginning until the end. If that doesn’t illustrate “underpromising and over-delivering”, I don’t know what does. We will use Big Scarlet every time we need something moved.

Response from the owner · Edited 3 months ago

Kathleen, thank you so much for the thoughtful review and for trusting Big Scarlet Moving again and again. We’re grateful you noticed our focus on care, clear communication, and doing the right thing from start to finish, including getting your valuables back to you quickly. We truly appreciate your loyalty and look forward to helping with your next move.

Al7 reviewsTotal number of Google reviews Al has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was referred to them by a friend. I was a little skeptical at first because they charge by the hour versus a flat rate. But they were spot on with the quote, and that's even with at 20-25 minutes delay due to the service elevator being unexpectedly used by another person. After they packed up my house I sent them to the storage location while I was finishing up. They could have been hanging out in the truck waiting on me to meet them letting the clock run. But instead they went inside, told them they were with me, had the storage people open up my new unit and we're getting things going. The whole time they were moving with purpose like they got a bonus if they beat the time quoted versus being paid by the hour. Don't think I've ever been more happy to leave a tip.

Response from the owner · 5 months ago

Thank you, Al for your feedback and we appreciate your five star review.

Brandon Conaway2 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh and Patrick were great. They moved our stuff with care and extremely friendly. We have used them twice and had an excellent experience both times.

Response from the owner · 5 months ago

Thank you so much for your kind feedback and we appreciate your five star review

Big Scarlet Moving on Google Maps →

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