How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%56+30.5Reliability 24%39+9.5Value 14%82+11.6Replies to reviews 7%91+6.4Craft & service penalty82−1.8Momentum penalty79−2.1Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCOREBill's Auto Repair & Towing Service
Reading, OH · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #134Position by Experts Score among all companies we track in this category. of 144 towing services · 4.6★ from 254 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Bill's Auto Repair & Towing Service for 8 kinds of job.
Bill's Auto Repair & Towing Service for brakes
Clear ✕All 26 Google reviews tagged “Brakes” · showing 20
The customer service people are friendly, knowledgeable, and efficient. They have made valid recommendations, and the online inspection review they forward is very informative. The technicians do excellent work. I'm very satisfied with the service I have received at Bill's.
Yes. Bills is a very friendly and professional shop. Adam did the work on my car. He did a great job. My car is running as it should from what it was when I brought it there. Thank you very much.
I’m only taking my car here for service from now on! Very happy with everything from communication to cost!
Our van was beeping under the dashboard and wouldn't stop.So we took our 2018 Kia Sedona to two Kia dealerships, and to a independent shop here in Kenwood/Deer Park. NOBODY COULD IDENTIFY THE PROBLEM, much less fix it. I dropped the van off at Bill's and by later in the afternoon IT WAS FIXED!!! For a nominal fee.…
Expert mechanics at a fair price and quick. ⭐️⭐️⭐️⭐️⭐️
It appears everything was pretty good. Only issue that stills need to be addressed is the emergency brake still doesn't work. Saturday night I parked on an incline. I tried to use the emergency break but it doesn't work. I will call on Monday morning to set up a time to get the emergency break repaired for the second time.
Very responsive to our repair needs and provide quality parts and services.
Bill's is an amazing shop! I trust them completely with all my family vehicles! They are fair and honest!
I’m a big fan of the link they send that has any immediate issues my vehicle has, as well as any issues that may arise in the future. I appreciate that Bob calls me to review my vehicle’s diagnostics while I’m looking at the same information. The staff are honest, knowledgeable and polite, and their service and…
Bill’s does a great job, gives you a fair price and the staff is always friendly and helpful.
Bill's Auto has done outstanding work on my 21 year old Mercedes Benz to keep it in tip top running shape all at very reasonable costs.
The pricing is competitive, friendly service. I really like the report card they email me showing me areas where my car will need attention in the future. I also need a loaner which they provide as a courtesy.
Bills auto is amazing and professional. They were able to get my car in last minute before my road trip. Everything is running smoothly and my car is like new again! Thank you so much!
I have been a customer at Bill’s since 1983 and have always been a satisfied customer.
Very professional and great customer service! I highly recommend!
I have used Bills Auto Service several time over the years. They are always very friendly, fair priced, and do good quality work. I would highly recommend them for your car repair needs.
Car had trouble starting one of these cold mornings, got it in that day and by the time I got home for work, my car was repaired and they had completed a full diagnostic. Very timely and kept me updated every step of the way
I had an urgent issue with my brakes and Bill’s Auto took great care of my vehicle same day. Professional and thorough work, as well as quality customer service.
Another great check up to make sure my car keeps running. The whole crew at Bill's do a fantastic job every time!!!!
The staff is professional and attentive. Discussions are comprehensive and respectful. Work was performed as quoted and within the stated timeframe.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 41 | — |
| General repairs & maintenance | 35 | — |
| Brakes | 26 | — |
| Tires | 16 | — |
| Auto engine diagnostic | 15 | — |
| Air conditioning | 10 | — |
| Steering & suspension repair | 9 | — |
| Car towing | 9 | — |