How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%56+30.5Reliability 24%39+9.5Value 14%82+11.6Replies to reviews 7%91+6.4Craft & service penalty82−1.8Momentum penalty79−2.1Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCOREBill's Auto Repair & Towing Service
Reading, OH · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #134Position by Experts Score among all companies we track in this category. of 144 towing services · 4.6★ from 254 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Bill's Auto Repair & Towing Service for 8 kinds of job.
Bill's Auto Repair & Towing Service for general repairs & maintenance
Clear ✕All 36 Google reviews tagged “General repairs & maintenance” · showing 20
The customer service people are friendly, knowledgeable, and efficient. They have made valid recommendations, and the online inspection review they forward is very informative. The technicians do excellent work. I'm very satisfied with the service I have received at Bill's.
Yes. Bills is a very friendly and professional shop. Adam did the work on my car. He did a great job. My car is running as it should from what it was when I brought it there. Thank you very much.
Bill’s service is professional, thorough and courteous… no pressure with recommendations.
Awesome service and great prices. I will bring my vehicles to Bills from now on.
My truck is 16 years old and needed a little TLC. They did a great job assessing the issue, I had some convenience needs that they handle by default with night drop-off/pick-up, and OMG the web based quoting app made everything perfect.
No surprises with Bill's. They communicate well and give the customer all the needed information.
Great and timely service. Trusted local shop would t hesitate to recommend
Excellent, professional and speedy service. Extremely pleased with their attention to detail, thorough explanation of services recommended and detailed report following completion of work. Recommend without reservation!
Had a great experience with Bill’s, fast, thorough, priced right and got us in quickly!
It appears everything was pretty good. Only issue that stills need to be addressed is the emergency brake still doesn't work. Saturday night I parked on an incline. I tried to use the emergency break but it doesn't work. I will call on Monday morning to set up a time to get the emergency break repaired for the second time.
Bob at Bill’s auto service provided a phenomenal customer facing experience. On my way into town for work coming from Michigan my Silverado through a check engine code. They were able to get me in and fix the problem the next morning. It ended up being a shorted wire harness and faulty mass air flow sensor. The…
Reliable courteous service and followup. Excellent service!
Bill and the Team there deliver top notch service at a fair price, they are friendly and approachable and made my experience excellent
Bill’s Towing responded quickly to my towing call. The tow driver was ver nice , polite, helpful and professional. He suggested Bill’s Auto Service for my repairs. He called the station and they quickly responded with YES they can see my car. They gave me a loaner and I was on my way in no time. This was towards end…
Very responsive to our repair needs and provide quality parts and services.
Bill's is an amazing shop! I trust them completely with all my family vehicles! They are fair and honest!
I’m a big fan of the link they send that has any immediate issues my vehicle has, as well as any issues that may arise in the future. I appreciate that Bob calls me to review my vehicle’s diagnostics while I’m looking at the same information. The staff are honest, knowledgeable and polite, and their service and…
Bill’s does a great job, gives you a fair price and the staff is always friendly and helpful.
I have always been satisfied with the service I have received at Bill’s. They are courteous, knowledgeable, and prompt. I highly recommend them.
Cannot say enough about the value and service that I get from Bill's Auto & Towing Service. No matter the issue big or small I have always felt their sincerity and transparency in their pricing. I recommend this place to everyone who needs to service their vehicle, from a basic oil change to major work. Thank you…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 41 | — |
| General repairs & maintenance | 35 | — |
| Brakes | 26 | — |
| Tires | 16 | — |
| Auto engine diagnostic | 15 | — |
| Air conditioning | 10 | — |
| Steering & suspension repair | 9 | — |
| Car towing | 9 | — |