How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%56+30.5Reliability 24%39+9.5Value 14%82+11.6Replies to reviews 7%91+6.4Craft & service penalty82−1.8Momentum penalty79−2.1Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCOREBill's Auto Repair & Towing Service
Reading, OH · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #134Position by Experts Score among all companies we track in this category. of 144 towing services · 4.6★ from 254 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Bill's Auto Repair & Towing Service for 8 kinds of job.
Bill's Auto Repair & Towing Service for oil change
Clear ✕All 41 Google reviews tagged “Oil change”
My experience at Bill's Auto Repair was great! Very good customer service, and the mechanics were thorough and quick.
Great service and excellent workmanship! The team was professional, honest, and completed the work on time. Very happy with the service and would definitely recommend this garage.
The customer service people are friendly, knowledgeable, and efficient. They have made valid recommendations, and the online inspection review they forward is very informative. The technicians do excellent work. I'm very satisfied with the service I have received at Bill's.
Bill’s service is professional, thorough and courteous… no pressure with recommendations.
I’m only taking my car here for service from now on! Very happy with everything from communication to cost!
The car was smelling like gas in the cabin and sputtering along sometimes. The mechanic was honest and knew we had already replaced the o2 sensor and the catalytic converter. Under further inspection he found that the problem was actually a combination of the exhaust manifold and the throttle. I appreciate his…
My wife took the car in for an oil change. They took her to work nearby and picked her up when the car was finished. Great service.
Super helpful and friendly staff. Rachel was especially nice. Would highly recommend!
Our van was beeping under the dashboard and wouldn't stop.So we took our 2018 Kia Sedona to two Kia dealerships, and to a independent shop here in Kenwood/Deer Park. NOBODY COULD IDENTIFY THE PROBLEM, much less fix it. I dropped the van off at Bill's and by later in the afternoon IT WAS FIXED!!! For a nominal fee.…
The team did a great job! Very informative of the the repairs needed. Done promptly with quality work.
My truck is 16 years old and needed a little TLC. They did a great job assessing the issue, I had some convenience needs that they handle by default with night drop-off/pick-up, and OMG the web based quoting app made everything perfect.
No surprises with Bill's. They communicate well and give the customer all the needed information.
Great and timely service. Trusted local shop would t hesitate to recommend
Car runs like new!
Had a great experience with Bill’s, fast, thorough, priced right and got us in quickly!
my car runs like it did when brand new !!.....everything about my two visits were completely satisfactory and the very best experience i've had with auto servicing and repair facilities --both dealerships & independent shops...
Very responsive to our repair needs and provide quality parts and services.
Bill's is an amazing shop! I trust them completely with all my family vehicles! They are fair and honest!
Bill’s does a great job, gives you a fair price and the staff is always friendly and helpful.
Bill's Auto has done outstanding work on my 21 year old Mercedes Benz to keep it in tip top running shape all at very reasonable costs.
The pricing is competitive, friendly service. I really like the report card they email me showing me areas where my car will need attention in the future. I also need a loaner which they provide as a courtesy.
Bills auto is amazing and professional. They were able to get my car in last minute before my road trip. Everything is running smoothly and my car is like new again! Thank you so much!
The air temperature control was not working on the passenger side of the vehicle. Replaced the flap door drive motor.
Bills has done repairs and maintenance for me several times and has always done a terrific job. I really liked the way they kept me informed about what they were seeing so that I could get all the needed repairs done at one time. They do great work at a fair price. I will definitely recommend them to my friends and family!
I have gone to Bill’s auto many times over the last year or two and I have always been SO impressed. They are quick, honest and priced fairly. I will only be going here from now on!
I have been a customer at Bill’s since 1983 and have always been a satisfied customer.
I've used several shops in area and all I can say is I wish I would have gone to them first!!! If you want it done right the first time this is the place!!!
Very professional and great customer service! I highly recommend!
Car had trouble starting one of these cold mornings, got it in that day and by the time I got home for work, my car was repaired and they had completed a full diagnostic. Very timely and kept me updated every step of the way
Another great check up to make sure my car keeps running. The whole crew at Bill's do a fantastic job every time!!!!
The staff is professional and attentive. Discussions are comprehensive and respectful. Work was performed as quoted and within the stated timeframe.
A great place for your auto repair and maintenance needs. Straightforward all inclusive pricing and pics and proof of their recommendations. Free coffee, candy, and music while you wait.
Bill's does a great job for my 12 yr old Hyundai Santa Fe. It has only 90K miles so I'm trying to keep her. As a single older woman I need a mechanic that I trust and Bill's is that company.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 41 | — |
| General repairs & maintenance | 35 | — |
| Brakes | 26 | — |
| Tires | 16 | — |
| Auto engine diagnostic | 15 | — |
| Air conditioning | 10 | — |
| Steering & suspension repair | 9 | — |
| Car towing | 9 | — |
