Google reviewers rate Bill's Automotive 4.8 out of 5 based on 439 reviews, with the owner responding to 33% of comments. Customers frequently cite professional staff, fair pricing, and efficient turnaround for services like diagnostics, oil changes, and tire work. Recurring themes include clear communication and a willingness to accommodate urgent repairs or use customer-supplied parts. Criticism from low-star reviews centers on perceived pressure for unnecessary services, unclear pricing explanations, and instances where repairs failed to resolve initial issues.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Very courteous and professional. Always do great work with excellent service.
Thanks, Kaniyn, we appreciate you taking the time to leave us a review.
Exceptional service from start to finish! I brought my truck in for an overheating issue, and they diagnosed and fixed the problem within just a few hours. They were professional and efficient, making a stressful situation much easier. I really appreciated the quick turnaround and excellent care. Highly recommend!
I have had many different services done on multiple vehicles for my family. I won't take our cars anywhere else for service.
Great work, and the price was half what some other mechanics quoted.
Thanks Giannis for giving us a try! We appreciate your kind words.
worst service not recommended
I visited this mechanic for a specific repair, but I felt pressured into paying for services I didn’t need. The initial price changed, and I wasn’t given a clear explanation. I believe customers deserve honest communication and transparent pricing.
We appreciate all customer feedback, but this review leaves out some important context. You initially asked for pricing to replace all of your lug nuts, and then asked for a quote for just the front ones. Upon inspecting the vehicle, our team determined that you actually only needed two lug nuts replaced due to damage from a previous removal attempt. Rather than charging you for the larger jobs you requested, we saved you money by only doing what was necessary. The final charge of $38 covered the professional labor/time required to safely fix the issue. We pride ourselves on honest, transparent pricing and standing behind our work.
Great shop!
Thanks Matt!
I have been going to Bill’s for over 10 years and no matter the issue they are always trying to work with me to give me the best deal and value.
Liam, thanks for your continued patronage. We appreciate the kind words
Andy is a honest and fair man appreciate the great service
I have been bringing my BMW and Volvo vehicles to Bill's Automotive for the last 7 years. I've always found them to be very knowledgeable and professional, as well as honest and providing reliable services. Andy is a great addition to the team!