Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts
Google reviewers rate the service 4.9 out of 5 based on 354 reviews, noting that the owner responds to 97% of feedback. Customers frequently praise punctual drop-off and pickup, responsive communication, and transparent pricing for dumpster rentals. While most experiences are positive, some low-star reviews cite issues with unexpected daily charges after pickup requests and inconsistent cleanup services during collection.
Data from Google, last updated November 2, 2026.
354 Google reviews we collected
Phrases our text analysis found in 274 written reviews
How often each topic comes up in the written reviews
We read 274 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They drop it off as schedule and picked up as well on time.”
“Available to take calls when a working professional actually has time (weekends and evenings).”
“I would recommend this company to anyone, especially the local folks in the greater Washtenaw County area.”
“I will never use this company again and I do not recommend them.”
“Excellent service with drop off and pick up, and a reasonable price!”
“Prompt, friendly, and best of all not over priced.”
“We had a great experience with Bin There Dump That.”
“I rented a 10-yard dumpster and their customer service was excellent—very responsive and they answered all my questions clearly.”
“We’ve been working with BTDT for many years, and they’ve always been reliable, professional, and easy to deal with.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 354 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great communication. Everyone was helpful.
Thank you for the 5 star review :-)
We had a great experience with Bin There Dump That. Their customer service is really good, and they accommodated us for the last minute booking too.
Thank you Tyler for the 5 star review :-)
First time used their service. They drop it off as schedule and picked up as well on time. I would definitely be using their service again. When ever needed again.
Thank you for the 5 star review Amer :-) We really appreciate the business and your awesome review, We look forward to working with you again
Excellent service with drop off and pick up, and a reasonable price!
Thank you Carrie for your 5 Star review. We are happy you had a good experience. =)
Great place to great a dumpster!. It was fast and easy to order one. I got the 15 yard dumpster and it included 2 & 1/2 tons. So no extra weight charge. Wonderful people and very accommodating to your needs. Would definitely recommend them.
Thank you Peggy :-)
Very pleasant employees. Very punctual. It was a nice experience.
Thank you for the kind review :-)
Upfront pricing. Available to take calls when a working professional actually has time (weekends and evenings). 100% will use again whenever I have a large tenant clean out.
Thank you Jason, for the 5 star review :-)
Great experience with Bin There Dump That Ann Arbor! I rented a 10-yard dumpster and their customer service was excellent—very responsive and they answered all my questions clearly. The drop-off and pickup were perfectly timed, and the dumpster itself was remarkably clean. Highly recommend their services!
Thank you Kalpesh for your five star review, We are happy to hear you had a wonderful experience !
Recently, noticing growing accumulation of stuff over the recent years, exacerbated by closure of many outlets which accepted donations of still useful thing due to pandemic. So we decided to do a belated 'spring cleaning'. Getting ready for it meant renting a container to eventually haul all these 'treasures' away. In our search a local rent-a-dumpster outlet with a catchy & playful name:'Bin There Dump That, whichoffer a variety of sizes for short rentals. Ordering one (online) that suited our needs was a breeze and communication + rental documents signing went smoothly (there are somefine print clauses to be read). Delivery, and later the pickup went also without a hitch. Rentals are for a week, but pickup is not automatic (forgetting about it adds extra costs); you have to call to request it. Overall, a service worth recommending.
Thank you for the 5 star review! We appreciate your business :-)
We needed to clean out my in-laws in a hurry at a local retirement community And they made it happen! On time Quick turnaround Absolutely no trace of the dumpster around in the driveway Excellent service
Thank you Kevin for the awesome review :-)
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Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts