Water damage restoration service · Doral, FL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%84+49.3Reliability 26%73+19Value 15%100+15.2Craft & service penalty95−0.5Experts Score= 83Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#59 of 84 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 30%
4.8★★★★★52 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers for BioResponse Restoration in Doral, FL, frequently highlight rapid response times, professional communication, and fair pricing for services including mold remediation and water damage restoration. Customers often note that staff members are punctual, thorough, and helpful during emergency situations. However, low-star reviews indicate concerns about high costs for specific dry-out services and a lack of follow-up communication after initial evaluations, despite the company holding a 4.8-star rating from 52 reviews.
Google rating: 4.8 out of 5 from 52 reviews (96% five-star).
Reviews on this page: 52 Google reviews (45 with written comments, 2 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 27, 2026.
Service: Hazardous Material Removal Service serving Doral, Florida.
Data from Google, last updated October 29, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
BioResponse RestorationHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BioResponse Restoration: 84/100 on this factor. Category median: 94.A
84
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BioResponse Restoration: 73/100 on this factor. Category median: 92.B
73
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BioResponse Restoration: 95/100 on this factor. Category median: 96.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BioResponse Restoration: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BioResponse Restoration: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
–
Bar = this company · dark tick = category median.
Star ratings
52 Google reviews we collected
4.8of 5
5 stars5096%
4 stars00%
3 stars00%
2 stars00%
1 star24%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
97%praise
Praise10997%
Complaints33%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price873%
Reasonable327%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2724%
Staff & attitude2623%
Would recommend2018%
Quality & results1816%
Communication76%
Price & value76%
Honesty & trust76%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They’re knowledgeable, responsive, provide excellent service, and VERY FAIR pricing.”
“The entire team was polite, professional, clean, organized, and thorough through the whole emergency restoration.”
“Joel has always been my go-to person and is consistently quick to respond and great to work with.”
“I’ve worked with BioResponse on numerous occasions and have always had a EXCELLENT experience.”
“We appreciated his professionalism, clear communication, and helpful approach.”
“I called Joel to get another quote and he came the very next day and provided a much more affordable quote for the same work with a better timeline.”
“You can tell they take pride in their work and genuinely care about their clients.”
People customers mention
Joel5 reviews
Manny5 reviews
Julian4 reviews
Miami3 reviews
Ryan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired BioResponse Restoration for 3 kinds of job. Pick one to see what they paid and said.
SS13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I’ve worked with BioResponse on numerous occasions and have always had a EXCELLENT experience. They’re knowledgeable, responsive, provide excellent service, and VERY FAIR pricing. Joel has always been my go-to person and is consistently quick to respond and great to work with. I highly recommend them!
AArcBuilders2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
BioResponse Restoration has been outstanding every time we've called on them. Joel Hernandez delivers a superb response and service as always.
We have hired BioResponse for large bacterial contamination projects. We called on them again about 30 days ago for a family emergency, when a bedroom roof ceiling…
Great priceMold inspectionWater damage-related cleanup & repair
JJ.P.Local Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I have had one of the best experiences ever working with Joel and Daniel from Bio Response. We were purchasing a home that needed mold remediation and were feeling extremely discouraged after getting a very high quote from another company. I called Joel to get another quote and he came the very next day and provided…
Great priceMold inspectionWater damage-related cleanup & repairWater damage-related mold removal
YYasmine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Contacted Bio Response about a mold concern in my home, and Julian made the process smooth from the start. He helped us with the quote and took the time to answer all our questions. We appreciated his professionalism, clear communication, and helpful approach.
Eeileen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Bio Response came out for a mold inspection of my property, Julian took his time and was very informative throughout the process would definitely recommend their services.
Jjack4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Very thorough, attention to detail and great to work with. Were a huge help while we ran into this unexpected mold problem and highly recommend them.
I’ve worked with BioResponse on numerous occasions and have always had a EXCELLENT experience. They’re knowledgeable, responsive, provide excellent service, and VERY FAIR pricing. Joel has always been my go-to person and is consistently quick to respond and great to work with. I highly recommend them!
Price assessment: Great price
Services: Mold inspection, Water damage-related cleanup & repair, Fire damage cleanup & repair, Water damage-related mold removal
Response time: 0–1 hr
A
ArcBuilders and Group Inc2 reviewsiTotal number of Google reviews ArcBuilders has written across all businesses on Google Maps, not just this one.
BioResponse Restoration has been outstanding every time we've called on them. Joel Hernandez delivers a superb response and service as always.
We have hired BioResponse for large bacterial contamination projects. We called on them again about 30 days ago for a family emergency, when a bedroom roof ceiling collapsed. We contacted Joel right away, and his team was on site in two hours or less.
The entire team was polite, professional, clean, organized, and thorough through the whole emergency restoration. This one hit close to home, and we are very grateful to Joel and his team for their immediate response and care.
We highly recommend BioResponse Restoration for any emergency or restoration need.
Price assessment: Great price
Services: Mold inspection, Water damage-related cleanup & repair
Response time: 0–1 hr
J
J.P. RocaLocal Guide · 26 reviewsiTotal number of Google reviews J.P. has written across all businesses on Google Maps, not just this one.
I have had one of the best experiences ever working with Joel and Daniel from Bio Response. We were purchasing a home that needed mold remediation and were feeling extremely discouraged after getting a very high quote from another company. I called Joel to get another quote and he came the very next day and provided a much more affordable quote for the same work with a better timeline. They delivered on a very quick timeline and were always punctual. I would highly recommend Joel, Daniel, and the rest of the Bio Response team for any mold remediation work needed in South Florida! They are very honest and will get the job done!
Price assessment: Great price
Services: Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal
Response time: 0–1 hr
Y
Yasmine Hernandez2 reviewsiTotal number of Google reviews Yasmine has written across all businesses on Google Maps, not just this one.
Contacted Bio Response about a mold concern in my home, and Julian made the process smooth from the start. He helped us with the quote and took the time to answer all our questions. We appreciated his professionalism, clear communication, and helpful approach.
Price assessment: Reasonable price
Services: Water damage-related cleanup & repair
Response time: 0–1 hr
E
eileen ochoa4 reviewsiTotal number of Google reviews eileen has written across all businesses on Google Maps, not just this one.
Bio Response came out for a mold inspection of my property, Julian took his time and was very informative throughout the process would definitely recommend their services.
Price assessment: Reasonable price
Services: Mold inspection, Water damage-related cleanup & repair
Response time: 0–1 hr
J
jack pattullo4 reviewsiTotal number of Google reviews jack has written across all businesses on Google Maps, not just this one.
Exceded our expectations, We had concerns about mold In our home and Bioresponse quickly arrived to assess! Julian and his team arrived quickly after, and restored my home and peace of mind.
Price assessment: Great price
Services: Mold inspection
Response time: 1–2 hr
C
Cristina Cutie8 reviewsiTotal number of Google reviews Cristina has written across all businesses on Google Maps, not just this one.
Bioresponse was such an amazing company to work with. I reached out to Julian in a panic regarding water damage at my home due to negligence after delivery of a washer and dryer. He was at my home within a few hours to perform an assessment/evaluation. They were able to identify the problem areas immediately and had a crew of workers out by that same afternoon. Due to their immediate action, my property avoided further damages and minimized financial costs. I am so grateful to Julian and his team for all they did to help me during a very stressful situation. The process was painless, efficient, professional, and just an overall smooth process. I would highly recommend their team to anyone requiring mitigation services.
Price assessment: Great price
Services: Water damage-related cleanup & repair
Response time: 0–1 hr
P
Percy Avetrani6 reviewsiTotal number of Google reviews Percy has written across all businesses on Google Maps, not just this one.
I’ve used BioResponse’s services twice now. Both times they’ve done professional, personalized and excellent work.
Julian, Joel & the rest of the great staff at BioResponse have gone out of their way to accommodate me. They went above and beyond. And they made sure I was satisfied before they were done.
If you have to call this company, it’s because you have a disaster on your hands and you need immediate & professional resolution. These folks get it done right, and they get it done fast. Problem solved.
