Customers frequently praise the store for its knowledgeable staff, clean environment, and wide selection of birds, food, and toys. Services such as grooming, boarding, and DNA testing are highlighted as reliable options for local bird owners. However, recurring criticisms involve communication gaps, including unanswered phone calls, difficulty holding specific birds for purchase, and disputes regarding consignment payments or service availability.
Google rating: 4.7 out of 5 from 532 reviews (86% five-star).
Reviews on this page: 533 Google reviews (354 with written comments, 34 with photos).
Owner responses: the business replied to 6% of reviews.
Most recent review: September 28, 2026.
Service: Pet Groomer serving Kechi, Kansas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
532 reviews on Google
5★457
4★45
3★14
2★5
1★12
Reviews from Google, shown as published (original wording, unedited).
NH
Nora Hendren-BrownLocal Guide · 20 reviews
★★★★★
A great place for everything bird! They have some extremely beautiful in-store birds and usually have a pretty nice collection of birds for sale.. Angela is extremely knowledgeable and can answer most of your questions! They offer everything from a bed and breakfast for your birds if you go out of town to nail trimming, wing clippings and more... If you have bird and you live in the Wichita area, you definitely need to check them out..
My kiddo and I thoroughly enjoyed looking at the beautiful birds in your store. We found quality seed and a couple fun toys for our cockatiel. My only complaint is we saw an open area with more birds and I asked the employee nearby if we could look at the birds. She said yes we can look. That seemed to me we could walk in there and look. We didn’t touch anything. A couple minutes later I got reprimanded by the same employee for going in there. She had meant I could “stand in the doorway.” I distinctly remember being able to walk in those areas to look at more birds, although that was 10-15 years ago. I think the areas need to be better marked as to where customers can and can’t go. This interaction made me quickly purchase my things and leave, as I felt uncomfortable. Other than that, it was a good experience.
Response from the owner · a month ago
Sorry for the miscommunication, we had issues with the AC in the side rooms for one day, so the doors were open. The room you walked into has never been open to the public, as it is our Bed & Breakfast. Signs have always been on the door but only recently secured with RFID passes for employees only. The other used to be where birds were for sale used to be, but now holds our Breeding Room (which is also a secured room).
