Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts
Google reviewers rate BJ's Consumer's Choice Pest Control 4.5 out of 5 based on 187 reviews. Positive feedback highlights professional, thorough technicians who are punctual, communicative, and knowledgeable about various pests and weeds. However, recurring criticisms involve contract disputes where customers claim they were misled about cancellation terms, as well as instances of missed appointments, lack of notification for cancellations, and ineffective service that failed to eliminate recurring infestations.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 159 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is extremely knowledgeable about all types of pests and is very thorough with both the treatment and removing cobwebs around our property.”
“Tough times are coming for all theses companies and Jason's rudeness and disrespect will affect this business.”
“BJ’s Pest Control in Turlock has a top notch professional person in Don.”
“After a horrible experience, we tried a different company that got the job done the first time!”
“They respond quickly and effectively to requests for follow-ups for new problem areas that arise between the quarterly treatments of my annual plan.”
“He has always provided the BEST service for my insect control around my country home at a great price!”
“They said it was not worth the money to keep coming”
“(2021) We have been using BJ's Consumer's Choice Pest Control for many years and I highly recommend them.”
“Never again!”
“Don has been the one helping us and he is extremely professional, communicative and was quick to answer any questions I have.”
“I can trust Don to do an excellent job which puts my mind at ease so I can enjoy my country home for years to come.”
praise complaint · found by our text analysis, Google review wording unchanged.
We have been using BJ's for just over a year and recently had the pleasure of getting assigned Charles a few months back. He has been very professional and knowledgeable. I truly appreciate that he goes above and beyond. This man deserves a raise!
Charles is our technician, and he’s AWESOME! He does an outstanding job. He is extremely knowledgeable about all types of pests and is very thorough with both the treatment and removing cobwebs around our property. We truly appreciate his attention to detail and professionalism. Thank you for the wonderful service!
Have been a customer for 20 years. Had to terminate due to conversation with Jason Holbrook. Tough times are coming for all theses companies and Jason's rudeness and disrespect will affect this business.
Tricks you into a contract, then doesn’t even kill the bugs! Forces you to keep paying even though they don’t keep up their end of the deal
We have used them for a long time now and are very happy. They are very thorough and professional.
BJ’s Pest Control in Turlock has a top notch professional person in Don. He has always provided the BEST service for my insect control around my country home at a great price! Recently, Don has provided me with the BEST weed control, also. Don is very friendly and understanding and is always polite, respectful and friendly. Don goes above and beyond any insects or weed service that I have ever used. I can trust Don to do an excellent job which puts my mind at ease so I can enjoy my country home for years to come. Thank you, Don. May you have the BEST New Year in 2026 and always.
August 2025 Update: Everything about BJ's written below still holds. Alex is my current service person. He is a total professional and a really nice person. I may have written a review prior to this one. If so, this is an update. This company has done a great job for me for over 4 years. Every service member they send out to my house is professional, friendly, and extremely considerate of pets. I will add Carlos Santos to this list, as he serviced my property for the first time, today---another top quality service member. A few other notes about this company: They always ask about any problem spots they should address. They respond quickly and effectively to requests for follow-ups for new problem areas that arise between the quarterly treatments of my annual plan. In summary: Top notch company with with professional and friendly employees, from their on-site service employees to their office employees.
Called yesterday and was told they can see us 8-11 today. It’s 11:30 so we called after waiting around all morning. They canceled our appointment and didn’t even bother calling us to tell us. They said it was because we were out of their service area. When we called yesterday we said we were in Patterson but up in the hills in Diablo grande community to make sure they serviced the area. Whoever booked our appointment put our city down as “Diablo grande” and not Patterson. Very unprofessional to just cancel peoples appointments Without letting them know.
I had called for some service for my mom's place. She was concerned about the price. When i spoke to the person servicing her account, i had specifically asked them if this was a contract or she she could cancel at anytime. He stated that it was not a contract. Now I'm being told that it is a contract, which she is stuck with and the service plan we agreed to is not what is occurring. I am trying to speak to a supervisor but they said someone will give me a call back, and has yet to do so. This seems very suspicious on being told no contract and now being told it is a contract. I would like to speak to a supervisor.
Poor service