Analyzing 10,199,56510.2M ReviewsFor 28,86728.9K Experts
Google reviewers rate BK Auto Collision 4.9 out of 5 based on 97 reviews, with the owner responding to 29 percent of them. Customers frequently cite punctual service, effective communication, and fair pricing for collision repair, windshield replacement, and paint matching. Staff friendliness and professional workmanship are recurring positive themes, with no common criticisms identified in the provided excerpts.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
97 Google reviews we collected
Phrases our text analysis found in 73 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So thankful for BK Auto Collision for doing such a great job on my car!”
“I recently got in an accident and the bed of my truck was damaged pretty badly.”
“They were professional, friendly, and genuinely cared about making sure I was happy with the results.”
“The service is great and I will always recommend them for anyone looking for collision repair!”
“They worked quickly and communicated during each step.”
“Their communication was excellent, and they always took the time to answer my questions and address any concerns I had along the way.”
“I was looking for a reliable and reasonably priced place to take my Honda Civic in for two separate repairs, one for the bumper and one for the door,…”
“If you want an honest shop that doesn't nickel and dime you like other shops in town, then go to BK Auto Collision.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired BK Auto Collision for 2 kinds of job. Pick one to see what they paid and said.
So thankful for BK Auto Collision for doing such a great job on my car!! Even had it done 5 days before I thought it would be!! It's beautiful!! I love my car again!! Thank you everyone at BK Auto Collision in Idaho Falls!! You are phenomenal!!!!
Never in my lifetime have I been treated so exceedingly amazing!!! From the front person at the desk to the appraiser to the mechanic and owner. This company is by far the best one I have ever had the pleasure of working with!! The service is great and I will always recommend them for anyone looking for collision…
I cannot recommend BK Auto Collision enough! From beginning to end, they went above and beyond to make the entire repair process as smooth and stress-free as possible. Their communication was excellent, and they always took the time to answer my questions and address any concerns I had along the way. The quality of…
Tabitha and Journie were super friendly and helped make my truck repair smooth. This is the second time we’ve used them. They worked quickly and communicated during each step. BK Auto Collision is the best autobody repair shop and I would definitely use them again and recommend them to anyone. Thank you again!
Custumer service was awesome! Journey was the bomb, definitely knows her stuff and worked hard to make things happen in a timely manner!! 5 stars!!!
This is the second time I’ve gone to BK and both experiences were awesome! The staff was great and they gave me the best quote compared to everyone else. They also did a great job on my car!
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 18 | — |
| Painting | 14 | — |
4.9 ★★★★★ 97 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
So thankful for BK Auto Collision for doing such a great job on my car!! Even had it done 5 days before I thought it would be!! It's beautiful!! I love my car again!! Thank you everyone at BK Auto Collision in Idaho Falls!! You are phenomenal!!!!
Never in my lifetime have I been treated so exceedingly amazing!!! From the front person at the desk to the appraiser to the mechanic and owner. This company is by far the best one I have ever had the pleasure of working with!! The service is great and I will always recommend them for anyone looking for collision repair!! To hell with Majestic and Classic, BK COLLISION is the best!! KUDOS TO TABITHA AND JOURNEY!!!
I cannot recommend BK Auto Collision enough! From beginning to end, they went above and beyond to make the entire repair process as smooth and stress-free as possible. Their communication was excellent, and they always took the time to answer my questions and address any concerns I had along the way. The quality of their work exceeded my expectations. Not only did they repair my vehicle after the accident, but they truly made it look even better than it did before. The attention to detail and craftsmanship were outstanding. What impressed me most was how well they took care of me throughout the process. They were professional, friendly, and genuinely cared about making sure I was happy with the results. If you're looking for a collision shop that delivers exceptional work and outstanding customer service, BK Auto Collision is the place to go. Thank you for doing such an amazing job!
Tabitha and Journie were super friendly and helped make my truck repair smooth. This is the second time we’ve used them. They worked quickly and communicated during each step. BK Auto Collision is the best autobody repair shop and I would definitely use them again and recommend them to anyone. Thank you again!
Everything looks great and the staff is the best. Thank you so much all of you.
Custumer service was awesome! Journey was the bomb, definitely knows her stuff and worked hard to make things happen in a timely manner!! 5 stars!!!
Great people...well Tabatha bites so bring treats
Amazing people great to work with
This is the second time I’ve gone to BK and both experiences were awesome! The staff was great and they gave me the best quote compared to everyone else. They also did a great job on my car!
Very professional. Great work, i would highly recommended.
Analyzing 10,199,56510.2M ReviewsFor 28,86728.9K Experts
