BKG Design

Traci was an absolute joy to work with during our basement remodel. Coming into this large project on our own without a contractor, designer or any other tradesman she helped us to select all of our cabinets and countertops for our new kitchen and laundry room. And then later helped with the cabinet layout and design for our new wet bar. In addition, we struggled with coordinating the cabinet colors with the countertops, but Traci was able to steer us in the right direction and take the stress out of the process. All who have seen the new cabinets and counters have been extremely pleased with how they turned out and love the Blue Bevel color selection for the cabinets. Even when we had some questions about the new counter Mike was quick to jump in and ensure we were fully satisfied. Would highly recommend BKG Design, Traci and Mike during your next project for quality products and most importantly great people to work with during your project.

• Price assessment: Great price
• Services: Countertops, Service not listed

False advertising. These guys overwhelm the area Facebook marketplace page completely with misleading posts for their design company.

Their prices are cheap but so is everything else. They ordered 20 extra handles ($200) and the refused to accept the return. Several cabinets showed up damaged and had to be replaced- it took 2 months to come in and I had to go pick them up myself even though we paid an extra $500 for delivery. It took over 3 months and 10+ phone calls to finally get my counter top deposit refunded. Highly recommend looking elsewhere where

Working with BKG Design has been a great experience. This is not our first renovation, but our first time working with them. We had a layout already, but they were there to answer all of our questions! Everyone was accommodating and responsive through the whole process. Bonnie was amazing! The cabinets are great quality and look amazing! The countertop install went flawlessly. The prices could not be beat! We would definitely recommend this company to friends.

I purchased cabinets from this company and did the installation myself. After receiving the cabinets there was multiple issues that I couldn’t get answered or corrected from this business. I paid extra money to have the casework built in there shop and when I received the cabinets to start install found out first that my sink base cabinet did not come cut out for my farmhouse under mount sink. Was told that was on me not then which is not right at all. I paid extra money to have roller shelves in my pantry, when I went to install it was a bunch of pieces just like an ikea product. Called the company once again to get some insight on how to install and was sent a picture of a pantry in there showroom. Also come to find out they did not send me all the pieces I need to install. After multiple attempts to see when I can get them delivered, I still have no clue on where my pieces are that I paid for. Had a new lazy Susan corner base cabinet come In from the factory with a split face panel from there builders splitting it while running screws into it for a magnetic catch, there idea to fix was cheap wood filler and a touch up pen that looks horrendous. The stiles for my refrigerator panels were unfinished. When asked about that and a fix I received no answer. The sales rep who I dealt with was named Tina Slagle, and she is absolutely horrible. Has no clue about anything she pushes to sell. After multiple phone calls and emails we talked on a Friday where she flat out blamed all these issues on BKG and she is just a middle person and was supposed to talk to her owner and when I called the following week to follow up she was nasty and hung up on me multiple times. Still to this day have not got answers back on anything including the missing pieces that I paid for. I bought refrigerator panels and wall cabinet and told her and sent to her my current refrigerator size, she sends out a wall cabinet and side panels set up for exactly 36” which is what my refrigerator measurements are. Now the panels are to tight to my refrigerator, a piece of paper couldn’t slide in between. Once again called Tina and emailed her and she tells me that I didn’t tell her I needed a bigger size or fillers but on the other hand she and her crew are the ones that designed the kitchen based off the dimensions from my old kitchen with all the old cabinet sizes and current appliances. I had to clarify to her that I am a customer not a designer, I give her what I have to work with and she tells me design options that work. She needed some clarification on what her job role was with BKG. This company does not supply any quality items and is very difficult to work with once you point out issues with there product. Knowing this I would of went else where that takes care of there customers and actually backs there product. These people just ghost you and hang up on you. If your looking for a new kitchen I would definitely recommend taking your money else where. Tina never even followed up and gave me the warrenty information for the products I purchased. This company leaves a lot to be desired. Luckily all the phone conversations and emails were saved to further proceeded in a different route to get this addressed and corrected.

BKG is a scam, they are the only company who required a deposit to survey the site and then they never provided a quote. I had to follow up on multiple occasions and they never had answers for six months before I gave up. Waste of time and money for no service.

Totally recommend Shannon was great in helping me along with my ordering. I will direct anyone looking for kitchen cabinets your way!!!! Can’t beat the price and assembly of cabinets!!!! Great bang for the buck!! Five star service!!!

DO NOT USE! Used them for 3 separate projects and all three projects they messed something major up and the person that started the project with me was not the person that we finished with us. Lots of turn over and they all use the person who left as an excuse of why they can’t do anything! This last one was the nail in the coffin! The cabinets were delivered and 9 pieces of trim were missing. When we contacted them it took them 2 weeks to get back to us (had already finished installing kitchen) and said it was our fault for not spotting it right away and that they would reorder them for an additional $500. We refused to do anymore work with them and went to 84lumber to order the missing trim. The consultant called the manufacturer, who called the freight company and they found our trim. That means the BKG’s owner either didn’t even call and was going to waste our money or was going to call and pocket our money. Either way they are a nightmare to work with. You can buy the same cabinets elsewhere and not have to deal with the frustration.

Amazing transformation in under 6 weeks! Affordable, great quality and superb customer service!!

Shannon at BKG Design made the whole cabinet and countertop experience easy. If you are in the market for new cabinets I highly recommend BKG Design. Shannon was patient and very knowledgeable and very helpful through the whole process. Delivery and the driver were top notch!!!!