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Bliffert Lumber & Design

4.8 ★★★★★ · 46 Google reviews · 24 photos
Lumber store · Racine, WI

Bliffert Lumber & Design at a glance

Google reviewers rate the store 4.8 out of 5 based on 46 reviews, with the owner responding to 83% of comments. Customers frequently praise the staff for helpfulness, accurate deliveries, and professional cabinet design services, noting that issues are often resolved promptly. However, some low-star reviews criticize the ordering process for lacking formal documentation, leading to hardware errors, while others allege that product quality and pricing are misleading.

  • Google rating: 4.8 out of 5 from 46 reviews (89% five-star).
  • Reviews on this page: 46 Google reviews (27 with written comments).
  • Owner responses: the business replied to 83% of reviews.
  • Most recent review: June 5, 2026.
  • Service: Egress Window serving Racine, Wisconsin.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.8
★★★★★
46 reviews on Google
5★41
4★3
3★1
2★0
1★1

Reviews from Google, shown as published (original wording, unedited).

Amy5 reviews
★★★★★

Over the past year and a half of a challenging home renovation, Bliffert Lumber has consistently been one of the most reliable and helpful parts of the entire process. No matter what issue came up, they worked to make it right. Jess has been especially responsive and proactive with my Marvin doors and windows, sending Tim out multiple times to help with installation needs like screens, knobs, and troubleshooting parts. Also working to get a Marvin tech from Chicago to come and help. When there were issues with materials, they corrected orders quickly and made sure the right decking and cable railings were delivered without hassle. Who would have ever thought that writing to Eli Bliffert would work?!?! I’ve given them a significant amount of business during this renovation, and what stands out most is that every time something went wrong or needed adjustment, they stepped in and helped resolve it. That level of service has made a real difference during what has otherwise been a very difficult time. I truly appreciate their willingness to help, problem-solve, and stand behind what they sell. It’s rare to find that kind of consistency and support, and I’m grateful for it.

Response from the owner · 4 months ago

Thank you for taking the time to share this wonderful review, Amy. We truly appreciate you trusting Bliffert Lumber throughout your renovation project, especially during what sounds like a challenging process. It’s great to hear that Jess, Tim, and our team were able to stay responsive and help work through everything from Marvin doors and windows support to installation needs, parts, and material adjustments. We also appreciate you recognizing the effort to get the right solutions in place quickly when issues came up, including coordinating additional technical support when needed. Thank you again for your business and for sharing your experience, it means a lot to our entire team!

Review from Google · view on Google
greg wilkins5 reviews
★★★★★

The box truck driver, I think his name is Greg, is really good and hard working. Always ready and willing to go above and beyond.

Response from the owner · 6 months ago

Thank you, Greg!

Review from Google · view on Google
Amy Rose8 reviews
★★★★★

Outstanding experience, Jessa is truly exceptional. I was in the middle of a very stressful renovation situation, and Jessa’s awareness and integrity quite literally protected me financially. She caught an issue immediately, escalated it to her manager Ray, and fixed it on the spot. That alone earned my trust. Beyond that, she designed a stunning kitchen and custom cabinetry throughout my entire lake house. She is warm, patient, incredibly knowledgeable, and a constant professional through every hiccup that came with this renovation. I’ve remodeled homes across the U.S., and this experience stands out. I will continue to shop here because of her. Highly recommend Jessa!

Response from the owner · 8 months ago

Hi Amy, Thank you for sharing your experience and for trusting Bliffert during such an important renovation. We’re incredibly proud of the care, integrity, and expertise Jessa brings to every project, and it means a great deal to hear how her quick attention and collaboration with Ray helped protect your investment. Designing a kitchen and custom cabinetry for a lake home is no small undertaking, and we’re thrilled the final result reflects both the quality and professionalism we strive to deliver. Your perspective, especially with your experience remodeling homes across the U.S., makes this recognition even more meaningful. We truly appreciate your recommendation and look forward to serving you again in the future.

Review from Google · view on Google
Absolute DKI - Terry3 reviews
★★★★★

Super happy with the sales, the best customer service from Tom Jandel and the delivery by Kade was perfectly placed. We so appreciated their accomodations for us, thank you!

Response from the owner · a year ago

Thank you so much for your kind words! We're thrilled to hear Tom and Kade provided great service and that your delivery went smoothly. We truly appreciate your support and look forward to helping with your next project!

Review from Google · view on Google
Landon & LandonLocal Guide · 17 reviews
★★★★★

I ordered doors from here. One was ordered wrong. First mistake was the wrong hinge color. Second mistake I missed and ended up with the wrong threshold. I'd suggest an actual order form when helping customers instead of a scribbled scrap paper. Maybe boxes to check off hardware colors picked. The door would have had 3 different colors of hardware. It's a nice door otherwise.

Response from the owner · a year ago

Thank you for your feedback, Landon. We’re sorry for the mix-up and appreciate you bringing it to our attention. We’ll review our process to help prevent this in the future and are glad you’re happy with the door overall.

Review from Google · view on Google
John UrbanLocal Guide · 19 reviews
★★★★★

Excellent staff

Response from the owner · a year ago

Thank you, John!

Review from Google · view on Google
Katie1 review
★★★★★

Working with Bailey on our kitchen was such a great experience! She made everything feel really easy from the start and had awesome suggestions that took our design to the next level. She gave us detailed plans and drawings that helped us see exactly how it would all come together. So glad we had her help—she really knows her stuff!

Response from the owner · a year ago

Thanks so much for sharing your experience! We’re happy to hear Bailey made the process smooth and brought great ideas to your kitchen design. Enjoy your new space!

Review from Google · view on Google
kallie brenner1 review
★★★★★

We had such a wonderful experience working with Bailey on our kitchen and cabinet design! From start to finish, she made the entire process feel incredibly easy and seamless. She truly listened to our vision and brought it to life beautifully—while also incorporating thoughtful design elements we hadn’t considered ourselves. Her eye for detail and creativity elevated the space in ways we couldn’t have imagined on our own. The elevations and floor plans she provided made it so much easier to visualize everything before moving forward. We’re so grateful for her expertise and would highly recommend her to anyone looking for a stress-free and inspiring design experience!

Response from the owner · a year ago

Thank you so much for the amazing feedback! We’re thrilled to hear that working with Bailey made your kitchen and cabinet design process such a positive experience. Her attention to detail, creativity, and dedication truly shine through in every project. We’re so glad she helped bring your vision to life. Enjoy your beautiful new space!

Review from Google · view on Google
Victor Aiello1 review
★★★★★

We worked with Bailey for the cabinet design in our new home and had a great experience. She was insightful and quick to respond to requests. Highly recommend!

Response from the owner · a year ago

Thank you for the kind words! We’re so glad to hear you had a great experience working with Bailey, she’s fantastic! We appreciate your recommendation and wish you all the best in your new home!

Review from Google · view on Google
Murphy O'Connell6 reviews
★★★★★

From the first to last time I walked into Bliffert I have been greeted and treated like a priority. Their service was top-notch and all my questions and concerns were acknowledged and answered. The designers Bailey and Haley were very outgoing, kind, and excellent resources that provided professional expertise that I was lacking. They had an impressive showroom with a wide selection of options that was easy to navigate with the help of Bailey and Haley. I was even assisted by Ray the store manager when the designers were assisting other customers which showed me how much they value ALL their customers and are willing to ensure their satisfaction from start to finish. I highly recommend Bliffert to anybody interested in beautiful new cabinets for their home!

Response from the owner · a year ago

Thank you so much for the 5 star review! We're so happy you had a positive experience.

Review from Google · view on Google

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