Car wash · San Bernardino, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 89 car wash servicesiPosition by Experts Score among all companies we track in this category. · better than 55%
4.8★★★★★2,040 Google reviews · 24 photos
93%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate BLISS Car Wash 4.8 out of 5 based on over two thousand reviews, noting the owner responds to 83% of feedback. Customers frequently praise the quick service, reasonable pricing, and friendly staff who provide helpful explanations regarding memberships. The wash process involves initial scrubbing and hand drying, with some users appreciating the convenience and free vacuuming. However, several low-star reviews report vehicle damage caused by equipment or staff actions, such as broken mirrors or tail lights, along with complaints about scratches and inconsistent drying practices.
Google rating: 4.8 out of 5 from 2,040 reviews (93% five-star).
Reviews on this page: 2,040 Google reviews (1,665 with written comments, 52 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: October 27, 2026.
Service: Car Wash serving San Bernardino, California.
Data from Google, last updated November 4, 2026.
Score profile vs other car wash services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyCar Wash Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BLISS Car Wash - San Bernardino: 92/100 on this factor. Category median: 90.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BLISS Car Wash - San Bernardino: 89/100 on this factor. Category median: 88.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BLISS Car Wash - San Bernardino: 95/100 on this factor. Category median: 100.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BLISS Car Wash - San Bernardino: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BLISS Car Wash - San Bernardino: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BLISS Car Wash - San Bernardino: 85/100 on this factor. Category median: 86.A
85
Bar = this company · dark tick = category median.
Star ratings
2,040 Google reviews we collected
4.8of 5
5 stars1,89293%
4 stars734%
3 stars191%
2 stars121%
1 star442%
Praise vs complaints
Phrases our text analysis found in 1,665 written reviews
97%praise
Praise89597%
Complaints263%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price13373%
Reasonable4726%
Overpriced00%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude41145%
Quality & results24326%
Speed & response10411%
Price & value869%
Would recommend586%
Honesty & trust121%
Communication71%
What customers talk about
We read 1,665 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Nice area , friendly workers no damages to my car during the wash !”
“After car was my car gave me scratches and went there to complaint employee and manager was so rude and denying to accept it.”
“Great experience and good price, nice customer service.”
“…always dirty when I leave and there tire dressing doesn’t work or is not working or there just not putting anything on.…”
“Pretty worth it, plus the employees are nice and it’s a pretty quick and easy wash.”
“I love xomkmg to bliss worh my unlimoted car Washes and great price for that thank you bliss”
“…so does not dry the side of the car stay clear from this car wash not worth the money.…”
“The customer service is great and I would recommend anyone here”
“But I would stay away from this car was if you’re not looking to have a damaged car.”
“You can tell they genuinely care about helping customers and making sure they have a great experience.”
“Audreanna is amazing and explained everything and was amazing.”
People customers mention
Orlando130 reviews
David27 reviews
Elizabeth20 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired BLISS Car Wash - San Bernardino for 3 kinds of job. Pick one to see what they paid and said.
DDarleneLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great place to get my car washed in just a few seconds. Love this place so friendly 💕.
Ssandeep2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Leaha was extremely helpful. And explained the membership really well. Great customer service thank you
LLesley5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Got the promotions of the first two months for 10.99 each! Pretty worth it, plus the employees are nice and it’s a pretty quick and easy wash.
Great price
JJacqueline7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
David and all your employees are very friendly they care about our cars. They answer all our questions. They are very knowledgeable and answer the questions or if they can’t they guide us I Won’t leave BLISS Car Wash thank you for all you guys do
NNatalie11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Every time I come to this location everyone is so nice and attentive gotta love Bliss
LLeeni12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The best car wash to go to, they begin with scrubbing down your car with soap & water then you go in the car wash & afterwards a sweet person hand dries your car!
Emma, we appreciate your kind words! It's always our goal to provide top-notch service, and we're glad to hear you had a great experience. Thanks for being part of the BLISS family!
D
Darlene GaribayLocal Guide · 33 reviewsiTotal number of Google reviews Darlene has written across all businesses on Google Maps, not just this one.
Great place to get my car washed in just a few seconds. Love this place so friendly 💕.
Response from the owner · a week ago
Darlene, we're so glad to hear you love getting your car Sparkling in just a few seconds! Our team appreciates your kind words and friendly vibes. Come back and see us anytime! - The BLISS Car Wash Team
R
Ryma Hagen3 reviewsiTotal number of Google reviews Ryma has written across all businesses on Google Maps, not just this one.
Thanks for the awesome shoutout, Sergio! We're so glad you enjoyed the service and your car is looking Sparkling! Come back anytime for another Transforming experience. - The BLISS Car Wash Team
C
Christina Empedrado4 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Staff is always nice. Reasonable price. Free vacuuming. Very convenient 👌
Price assessment: Great price
Busyness: Not busy
Response from the owner · 2 weeks ago
Thanks for the awesome review, Christina! We’re so glad you appreciate our team and love the convenience of our services. Can’t wait to help your car Sparkle again soon!
J
Junior Maldonado1 reviewiTotal number of Google reviews Junior has written across all businesses on Google Maps, not just this one.
Nice area , friendly workers no damages to my car during the wash !
Price assessment: Great price
Services: Auto detailing, Vacuuming
Busyness: Not busy
Response from the owner · 3 weeks ago
Irasema, we're so glad to hear that you enjoyed the friendly vibes and left with a sparkling car! Your feedback means a lot to our team — see you next time!
E
Enrique CuellarLocal Guide · 5 reviewsiTotal number of Google reviews Enrique has written across all businesses on Google Maps, not just this one.